Cancun Hotels

Guidebooks

Fiesta Americana Condesa Cancún

At a Glance

Pros

friendly staff
centrally located
smaller pools designated for children

Cons

time-share pitch
popular with tour groups

Fodor's Finds Hotels

Book Now

Fiesta Americana Condesa Cancún Review

This hotel is easily recognized by the 118-foot-tall palapa that covers its lobby. Despite the rustic roof, the rest of the architecture here is extravagant, with marble pillars, a massive swimming pool, and inner courtyards filled with lush, tropical gardens. There's also a good-size gym here and an indoor movie theater. The large spa has 11 indoor treatment rooms and four outdoor ones. Activities here include pool volleyball, art classes, beach jogging, and aerobics. The atmosphere is more laid-back than at sister resort Fiesta Americana Grand Coral Beach. Rooms are a decent size, but not all have balconies, and ocean views cost extra. There's a large focus on groups and conventions here, which account for about 60% of the guests throughout the year.

Contact Information

Address: Blvd. Kukulcán, Km 16.5, Zona Hotelera, Cancún, Quintana Roo, 77500 | Map It
Phone: 998/881-4200
Website: www.fiestaamericana.com
Location: Zona Hotelera

Hotel Amenities

476 rooms, 26 suites.
Restaurants, bars, pools, gym, spa, beach, water sports, children's programs, parking.
Rooms have: Wi-Fi.
Rate includes all-inclusive.

Member Reviews

five10mommy, from Washington, D.C.

1/4/09

Nice hotel for our 10 day stay - we had a junior suite. My two warnings are (1) do not pay by traveler's checks - the hotel advertises that they take them, but then rejected $450 of my traveler's checks because the signatures I signed on them were not EXACT matches! This can really throw you off if you planned to pay cash and not use credit. My credit card charged an exchange rate of $17 per transaction! and (2) if you pay for anything with cash, get a receipt. I was double charged for laundry because I lost the receipt.

Overall, the food was good, the room was good, the mini bar was expensive, the kids club was nice, I only had to call room service once to come and clean, and the grounds were well maintained. Most of the staff were kind and helpful.

It was a good experience and I would return.

Ratings details: Room: 4 | Atmosphere: 4 | Service: 4 | Value: 4