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Fiesta Americana Condesa Cancun Review

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Fiesta Americana Condesa Cancún

Address: Blvd. Kukulcán, Km 16.5, Zona Hotelera, Cancún, Quintana Roo
Phone: 998/881-4200
www.fiestaamericana.com

Price range: $$$
Location: Zona Hotelera

Write a review | Avg. member rating: 4.0/5

Fodor's Review:

This hotel is easily recognized by the 118-foot-tall palapa that covers its lobby. Despite the rustic roof, the rest of the architecture here is extravagant, with marble pillars, a massive swimming pool, and inner courtyards filled with lush, tropical gardens. There's also a good-size gym here and two indoor tennis courts. The spa is one of the largest in the Zona Hotelera, with 14 indoor treatment rooms and 4 outdoor ones. Activities here include pool volleyball, yoga lessons, and Tai Chi classes, and the atmposphere is more laid-back than at sister resort Fiesta Americana Grand Coral Beach. Rooms are decent-size, but not all have balconies, and ocean views cost extra. There is a large focus on groups and conventions here, which account for about 40% of guests throughout the year.

Hotel Details: 476 rooms, 26 suites
In-room: safe, refrigerator, Wi-Fi.
In-hotel: 3 restaurants, room service, tennis courts, bars, children's programs (ages 4-12), pools, gym, spa, laundry service, beachfront, diving, Wi-Fi hotspot, parking (free), no-smoking rooms.
Rate includes: European Plan, All-inclusive
Credit Cards: AE, D, DC, MC, V

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Member Reviews and Ratings

Reviewed by five10mommy from Washington, D.C. on 1/4/09
Nice hotel for our 10 day stay - we had a junior suite. My two warnings are (1) do not pay by traveler's checks - the hotel advertises that they take them, but then rejected $450 of my traveler's checks because the signatures I signed on them were not EXACT matches! This can really throw you off if you planned to pay cash and not use credit. My credit card charged an exchange rate of $17 per transaction! and (2) if you pay for anything with cash, get a receipt. I was double charged for laundry because I lost the receipt.

Overall, the food was good, the room was good, the mini bar was expensive, the kids club was nice, I only had to call room service once to come and clean, and the grounds were well maintained. Most of the staff were kind and helpful.

It was a good experience and I would return.