For all emergencies call the municipal police department. Officers patrol most blocks downtown in male-female pairs. Look for them in white pullover shirts, dark trousers, and baseball caps. Contact the tourist police for free, regularly scheduled escorts to the Cerro de la Cruz, information, and minor matters. The office is just around the corner from the Parque Central, and is open 24 hours.
In Panajachel, Clínicas Médicas Pana Medic offers 24-hour medical attention. The physicians, Francisco Ordoñez and his wife, Zulma Buitrago, both speak English. Quetzaltenango is home to two fine private hospitals, the Hospital Privado de Quetzaltenango and Hospital La Democracia. The Hospital Nacional Dr. Jorge Vides Molina in Huehuetenango and Hospital Nacional in Panajachel are both public hospitals. Farmacia La Unión is a full-service pharmacy in Panajachel. Farmacia Batres is a chain with many pharmacies in the highlands
Police (5 C. Poniente, west end of Palacio del Capitánes. 7832-0251). Tourist police (4 Av. Norte, Palacio del Ayuntamiento. 7832-0535).
Hospital Privado Hermano Pedro (C. de Los Peregrinos and 4 Av. Sur. 7832-1190).
Clínicas Médicas Pana Medic (C. Principal 0-72, Panajachel. 7762-2174). Hosptial Nacional (Calzada Venancio Barrios, Sololá. 7762-4122). Hospital Privado de Quetzaltenango (5 C. 12-44, Zona 3, Quetzaltenango. 7763-4381). Hospital Nacional Dr. Jorge Vides Molina (Aldea Las Lagunas, Huehuetenango. 7764-3204). Hospital La Democracia (13 Av. 6-51, Zona 3, Quetzaltenango. 7763-6760).
Farmacia Fénix (5 C. Poniente 11C. 7832-0503).
Farmacia Batres (6 Av. 6-05, Chichicastenango. 7756-1029.) Farmacia La Unión (C. Santander near C. Principal, Panajachel. 7762-1138).