The Cayes and Atolls Shopping

Graniel's Dreamland Construction & Cabinet Shop

  • Pescador Dr. Map It
  • San Pedro Town
  • Household Items/Furniture

Published 01/22/2016

Fodor's Review

Graniel's Dreamland, the showroom for Armando Graniel's beautiful carpentry, has high-quality wood chairs, tables, and other furniture and furnishings, made from Belizean tropical hardwoods, some of which the shop will break down and package for carrying back on the airplane or for shipping.

Shopping Information

Address:

Pescador Dr., San Pedro Town, Belize District, Belize

Map It

Phone:

226-2938

Published 01/22/2016

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Fodorite Reviews

Average Rating

By jfkirch

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May 23, 2016

Five months later

After visiting their beautiful store and meeting the owner and builder we were inspired to order a beautiful headboard and footboard from Graniels. We ordered the frame at the end of December and payment was finalized in mid January. Unfortunately, the daughter Marisa has been our only point of contact and the lack of communication has been atrocious. After multiple attempts to contact them for several weeks, she will respond that she was out of town

for three or four days and she is sorry and will get back to us. I was told multiple times the bed had been completed, though it had not. We went out of town and when we returned April 25 I informed her to please ship the frame. Also, despite multiple requests we have still never seen photos of the final product prior to shipment. After threatening to dispute the charge with Visa if I did not receive a response and shipping info, she assured me eight days ago it had been crated and arrived in Belize City to their customs broker and would be sent via AmeriJet. It is now May 23, 2016 and we still have received no shipping information, bill of lading, photos etc. I have attempted to contact three more times to no avail. Today I am unfortunately starting the dispute process with my credit card company. We were so excited to have a beautiful hand crafted frame from Belize and are beyond disappointed and frustrated. I wish I was giving this small company a great review, I most certainly cannot.

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