The Cayes and Atolls Restaurants

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Rose's Grill & Bar

La langouste

Fodorite Reviews

Average Rating:  

Rose's Grill & Bar Review

This little restaurant has some of the best word of mouth on the island, and the tables on the porch and inside are often packed. The specialty is seafood, and it's all fresh. As you arrive you pick out your snapper, grouper, barracuda, lobster, or other seafood from the fresh selection displayed, and then it's grilled in front of the restaurant. If we had a gripe, it would be that the seafood is more expensive than most on the island, but it's sure tasty!

    Restaurant Details

  • No lunch May–Oct.
Updated: 08-28-2013

Fodorite Reviews

Average Rating:  
  • Service  
    Food  
    Décor  
    Value  

    Unprofessional and unimpressive

    Unprofessional and unimpressive I, unfortunately, went to this restaurant and had the worst experience ever.  The service was poor and the food was mediocre and they royally screwed up my charges.  I paid with a card and was not only overcharged for my meal but was charged TWICE.  The charges were one right after the other, but one was for 6 dollars more.  Neither amount was correct.  When I saw my statement, I promptly contacted the restaurant.  The owner, Edwardo, proceeded to delay resolving this issue for over a month.  He kept asking me to send him information I had already sent, blaming his bank for the delay, saying he couldn't find the transactions, and simply ignoring some of my messages.  He eventually, over a month after I first contact him, refunded one of the transactions (even though both were wrong and too much).  I suspect he was hoping I would just drop it and I also think the two charges may have intentionally been slightly different.  After he delayed resolving the issue for 3 weeks I decided to contact my credit card about the refund.  They said they could have easily refunded one of the charges if the charges if they had been the same amount.  But, since they were two different charges, it couldn't be considered a double charge.  After a lot of persistence on my part, Edwardo eventually refunded me for one transaction but he never once apologized for the mistake his restaurant made and all the time I had to spend resolving the issue.  AVOID THIS PLACE

    by meganbledsoe, 8/22/13

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