Puerto Vallarta: Etiquette & Behavior

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Etiquette & Behavior

In the United States and elsewhere in the world, being direct, efficient, and succinct is highly valued. But Mexican communication tends to be more subtle, and the American style is often perceived as curt and aggressive. Mexicans are extremely polite, so losing your temper over delays or complaining loudly will get you branded as rude and make people less inclined to help you.

Remember that things move at a slow pace here and that there's no stigma attached to being late; be gracious about this and other local customs and attitudes.

Learning basic phrases in Spanish such as "por favor" (please) and "gracias" (thank you) will make a big difference in how people respond to you. Also, being deferential to those who are older than you will earn you lots of points, as does addressing people as señor, señora, or señorita. Also, saying "Desculpe" before asking a question of someone is a polite way of saying "Excuse me" before launching into a request for information or directions. Similarly, asking "¿Hable inglé?" before embarking on said request is more polite than assuming every Mexican you meet speaks English.

In Puerto Vallarta, it is acceptable to wear shorts in houses of worship, but do avoid being blatantly immodest. Bathing suits and immodest clothing are also inappropriate for shopping and sightseeing in general. Although Mexican men do not generally wear shorts, even in extremely hot weather, this rule is generally ignored by both Mexican and foreign men on vacation here.

You'll probably notice that local friends, relatives, and significant others show a fair amount of physical affection with each other, but -- if you're a foreigner -- be more retiring with people you don't know well.

Business Etiquette

Personal relationships always come first here, so developing rapport and trust is essential. A handshake and personal greeting is appropriate along with a friendly inquiry about family, especially if you have met the family. In established business relationships, do not be surprised if you're greeted with a kiss on the cheek or a hug. Always be respectful toward colleagues in public and keep confrontations private. Meetings may or may not start on time, but you should be patient. When invited to dinner at the home of a client or associate, bring a gift and be sure to send a thank-you note afterward. Your offers to pick up the tab at business lunches or dinners will be greatly appreciated but will probably be declined; as a guest in their country most Mexicans will want to treat you to the meal. Be prepared to exchange business cards, and feel free to offer yours first. Professional attire tends to be on the traditional side. Mexicans are extremely well-groomed, so you'll do well if you follow suit.