Tavares Rico

Fodorite Reviews

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  Tavares Rico Review

  Unfortunately a VERY BAD experience. We reserved a table for Christmas dinner, got the confirmation from the restaurant by email BUT when we arrived there at the time scheduled, we were told that we lost our table because we didnt pay a fee they NEVER mentioned before. They were clearly overbooked and that was the way they found out to resolve their capacity problem. The worst was the lack of education and elegance demonstrated by the attendant, who did nothing to help us in a night with no taxis in the street and very few options to have dinner in the city. Thank´s God our hotel Sheraton (by the way an excellent choice) was able to offer us a table for dinner in the end.
  After reading other comments in this website and others, my conclusion is that their service is definitely POOR. Hope they start understanding that SERVICE is a must for a 1st tier restaurant.

  by ramatto76, 12/25/11
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  Wonderfull for a last night dinner....

  I would like to share with others the really wonderfull and nice experience that we had last night at Tavares, from the stunning dinning room, to the delightfull dinner, good atmosphere, very good service, it was just perfect. Definitely an experience that is worth it to repeat again and to share. Everybody that passes by Lisbon, Chiado should visit the Restaurant you wont regret it.

  by susanafreitas, 2/6/09
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  A big disappointment

  I and a friend had dinner here very recently. The dining room is spectacular, with modern touches. The service was elegant, cold, and the slowest I have ever experienced in a famous restaurant; and it was unco-ordinated. A 3-course dinner lasted over three and a half hours, and it took 35 minutes to get the bill (3 requests). We were surrounded by angry or very impatient diners! No no-one came to offer a cockatil (we wanted a glass of champagne), and it took over half an hour to get a menu. The food was, like the service, elegant, nouvelle cuisine. Portions were tiny, and my starter of pig's head and langoustines arrived, topped with beautiful froth, but stone cold. The restaurant was not full, but when I tackled them on leaving about the poor service they said there was a problem as all the diners had arrived at the same time. Not true, and such an excuse hardly justifies the time taken to provide the bill. To add insult to injury my umbrella was stolen! Please remove the star!

  by commander10, 1/13/09

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