One of Europe's gracious 19th-century grand hotels carefully guards its reputation for courtesy, service, and elegance, with spacious, high-ceilinged, handsomely furnished guest rooms and lovely public spaces. The welcoming salons set the tone—comfortable, small, and pleasantly discreet with paneled walls and soft lighting, surrounding the hotel's central oval staircase. Booking online can result in great deals!
Via XX Settembre 35, Genoa, 16121, Italy
Oct 21, 2005
From the gorgeous circular stairway to the linen sheets to the impeccable and friendly service, I was enchanted by both of my visits to the Bristol Palace.
Nov 10, 2004
Really, really bad. Although the temperature in November soared to 20+C, the hotel refused to turn on their AC, saying "take off your clothes, open a window." Excepting the overhead chandlier, the only other light in my room was a 25W lamp with a half-shade, making it impossible to read or see. No in-room safe. The internet access is a slow dial-up modem with no instructions. My converter broke and I asked the front desk to borrow one. After
a 10 minute wait, they gave me a broken one. I asked again, they supplied another broken one. Mattress very cheap, although the sheets and pillows were good. For 200 Euros a night, one expects some service and the basics of a four-star hotel. This hotel offers neither. The location is the only plus, be warned...