The name comes from the Holy Grail, as in Wagner's opera Parsifal, but this inn is more an operetta. The outside walls are adorned with the work of Roman artist Bruno Canova, colorful tiled murals outside, and paintings inside. It's much less grand than Ravello's famous hotels, with a modern decor that's a bit of a downer. Nevertheless, it reaches high-Cs for comfort, cleanliness, and contentment. Hovering over the water on the Via della Repubblica, overlooking the new Nieymeyer Auditorium, with a nearly unobstructed view of the breathtaking bay, this hotel possesses one of the friendliest staffs around, the panoramic restaurant A Ristoro del Moro, a pretty pool area, and whirlpools and fancy baths. In the dining room, meals from a family kitchen are delivered to tables that are dressed in linen and set near large, arched windows. Most rooms are smallish, some are deluxe (especially No. 342, with a double whirlpool and a bed from which you can see the great view), but all have tiled floors and balconies.