We arrived late (around 1am) because our flight was cancelled and we ended up staying in an airport for 14 hours, but that's another story. So needless to say, by the time we got to the hotel, the last thing we needed was a snooty attitude, which was in abundance. When we saw the room, I was appalled. My smallish pantry kitchen is bigger than this room. I went to take a shower and the shower didn't work. It took them 24 hours to fix that, and it still didn't work. I have never felt so cramped in all my life... and put off by the staff. It was small, dirty, and oh-so-gaudy... we're talking mirrors on the ceiling. We checked out after two nights of listening to the bar crowd downstairs. Never again!!!!