The Florence tourist office, known as the APT (055/290832 www.comune.firenze.it), has locations next to the Palazzo Medici-Riccardi, in the main train station, and around the corner from the Basilica di Santa Croce. The offices are generally open from 9 in the morning until 7 in the evening. The multilingual staff will give you directions (but usually not free maps) and the latest on happenings in the city. It's particularly worth a stop if you're interested in finding out about performing-arts events. The APT Web site is in Italian only.