Hôtel Negresco

We just returned from a trip to the cote d'azur ad spent two nights at the Negresco. This hotel, in my opinion is mediocre at best. I found it and its history to be very interesting and unique, but for what they are charging, I would have thought the accommodations to be a bit more "refreshed". The interiors of the room are tired, towels stained along with walls and carpets. It's clean but just needs some updating. The breakfast buffet at the Rotunde is not great. I would have been very upset if it was not included in our stay. Some of the staff we encountered at the front desk and concierge were not that great either. For example, one day it was pouring rain and I asked the concierge how to get to St Paul de Vence via bus. He told me that I had to walk to the gare routiere which is clear on the other side of town. So we walked there, in the rain, waited for the bus and after three stops, realised that we could have caught this bus about two blocks from the hotel! Then another night it was late, around 930 and my husband and I felt like something light and unfussy for dinner so I asked a bellhop where we should go locally for a hamburger and he said very sarcastically that we should go to "Mc Donalds". I was not laughing as I was very insulted at his lack of willingness to help us. Because of these instances and general hotel feel I dont think I would recommend this hotel to any of our friends.