Les Jardins du Marais

I reserved a room at Les Jardins du Marais after searching for weeks for a nice hotel with a fitness center in the Marais district. From the web site and comments, it seemed like a decent place to stay with professional staff. I checked into the hotel on the scheduled date of arrival, at 8:30 in the morning and left my bags while I went out for the day. When I returned to the hotel that night, I was told that the room I had reserved and paid for in full, was no longer available. This was after I had already checked into the hotel. There is no excuse for this. When customers reserve and pay for their rooms that hotel is obligated to honor that booking. I don't care if other guests want to extend their stay--if they have no free rooms, they shouldn't arbitrarily cancel other guests ' bookings in order to give priority to guests who have not reserved rooms already. Clearly reservations, even those paid in advance, are not honored or guaranteed at this hotel.