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    Credit card booking for a room that had builders in!

    We made a credit card booking for a family weekend break here only to arrive and find the hotel covered in scaffolding and our room unavailable due to building work. There was no mention of this when we made the booking, nor was there any mention on the website. The hotel booked us into alternative accommodation that was unsuitable and the staff couldn't really care less about how upset we were. It marred what should have been a treat and I have no desire to take my family back to Paris again. The uncaring staff and dishonesty when we made our booking was very upsetting.

    by Stimpetta, 7/3/08

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