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London Hotels

The Ritz

Pros

  • Historic luxury hotel
  • Service at every turn

Cons

  • Snooty service
  • Some rooms have views of a nearby wall
  • Tediously old-fashioned dress code

Updated 02/28/2014

Fodor's Review

Immortalized in song by Irving Berlin, the Ritz is synonymous with London's high society and super-rich decadence. The central lobby, with its chandelier and balconies circling above, is a photo opportunity waiting to happen. The lounges are as gorgeous as ever, but the bedrooms are bastions of 1980s Louis XVI style, with acres of luxurious fabric, and glittering chandeliers. With a ratio of two staff members to every bedroom, you're guaranteed personal service despite

the hotel's massive size. However, guests must sit up straight: formal dress is encouraged, jackets are required in the bar and restaurant, and jeans and casual shoes are forbidden in public areas. What's more, the staff can be so snobby they verge on downright rude. This place feels much more about showing off than relaxing, but then money doesn't always buy class.

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Hotel Information

Address:

150 Piccadilly, London, W1J 9BR, England

Map It

Phone:

020-7493–8181

Hotel Details:

  • Credit cards accepted
  • 136 rooms
  • Some meals

Updated 02/28/2014

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Fodorite Reviews

Average Rating
  • Service

  • Food

  • Décor

  • Value

Jan 14, 2007

Faded luxury, faded service

I stayed their one night in Jan 2007. Had booked a Deluxe room at a cost of around $800. Requested quiet room. It turned out to be next to a major refurbishment with hammering all night. Staff said (probably untruthfully) that there was no other room available. Size did not match description on web. Pretty decoration, but creaky floorboards, tatty furniture and plumbing not working. Bar staff incredibly rude. If you want a luxury hotel in

London, go to one of the others.

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By Ross

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  • Value

May 30, 2006

Great

I thought the Ritz in Paris was the best hotel I have stayed in until staying at the Ritz in London. The Deluxe King was what most would consider a Jr. Suite and of course very tastefuly done- especially since the renovation. The food & atmosphere was great as well. They are VERY serious about guest security and ask repeatedly if you are a guest, but in the long run it is for your protection. I would definitely stay there again.

By Maggie

  • Service

  • Food

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Oct 29, 2004

Luxury and Opulence at the Ritz

After much praise from this "institution" for tea and the ultra-luxe life, the Ritz London did not disappoint: check-in with front desk was smooth and punctual with our room ready at time of our request just before normal hours; service with genuine care seemed sincere not forced; the actual location is ideal on the West End even if the property lies along Piccadilly, the noise from traffic is muted from the heavy window dressing of french doors.

Rooms are carried with the Louis XVI inspired decor throughout, with bathrooms adorned in marble from floor to ceiling. Afternoon tea is highly recommended and warranted at the Palm Court since the Ritz had recently been awarded the much coveted Royal Warrant by HRH Prince Charles - what more could a property need? The epitome of all awards has been bestowed upon them. They deserve this recognition and live up to it in every sense. Concierge was helpful in getting London Eye tickets and information for out-of-town tours, despite their "in-town" specialty. Security is unmatched with specially appointed guardsmen visable upon entering. Formal, formal, formal attire is encouraged - surrounded by so much gilding and over-the-top decor, who would actually feel comfortable in jeans in the lounge or lobby anyway? Humiliation alone could change your mind.

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By David

  • Service

  • Food

  • Décor

  • Value

Dec 25, 2003

Disappointing

The room and common areas were quite nice, but nothing more than one should expect from this level of hotel. The staff was polite but never seemed to be very attentive or helpful. A "guaranteed" noon check in was not honored. Biggest complaint: the hotel common areas were overcrowded with non-guests attending afternoon tea or visiting the bar. The hotel bar was so crowded we had to leave the hotel in order to find a place to have a drink and cigar.

If you're looking for something "special" in a hotel, Look elsewhere.

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By Brit

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  • Food

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  • Value

Nov 20, 2002

The Ritz Needs to Lighten Up

This hotel could be so great, but I have to give it dud ratings. Lovely ladylike furnishings, and great location. However, the holier-than-thou attitude of staff ruins the ambiance, and the extremely uptight dress code is very annoying. My Armani-clad male guests were told we couldn't dine in public because although they looked handsome and hip, they weren't wearing ties and so-called sportcoats. If you are a doddering old lady you'll enjoy the hotel.

If you aren't a doddering old lady, take a miss on The Ritz.

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By John

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Jan 14, 2002

A Cut Above

This was the best lodging experience we have every experienced. The staff is fantastic, the rooms HUGE and the experience without match. You pay for it, but you are paying for more than the name. You are paying for a really wonderful stay.

By Jane

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  • Value

Sep 26, 2001

Belle Epoche Luxury Lives On

We had a beautiful park suite at the Ritz. Very roomy and elegantly decorated. All the staff from the concierge down to the chambermaids were helpful and kind. Can't wait to go back at Christmas.

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