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Romantik Hotel U Raka Review

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Romantik Hotel U Raka

Member Rating: *** 2.9 | Rate It

Fodor's Review:

With the quaint look of a woodsman's cottage from a bedtime tale, this private guesthouse has a quiet location on the ancient, winding street of Nový Svet, just behind the Loreto Church and a 10-minute walk from Prague Castle. As the name says, the site is saturated with romance. One side of the 18th-century building presents a rare example of half-timbering, and the rooms sustain the country feel. A little luck is needed reserving one of the six rooms, but it does make a wonderful base for exploring Prague.

  • Hotel Details: 5 rooms, 1 suite
  • In-hotel: parking (paid), no kids under 10, no-smoking rooms.
  • Rate includes: Full breakfast
  • Credit Cards: AE, MC, V
  • Metro: Line A: Hradcanska

Member Reviews & Ratings:

Agreed about owner

Posted by Botsgal from UK on 2/17/08
My lovely boyfriend booked 2 nights ( romantic package) at Uraka for Valentines Day. He tried to book the superior room but as it was fully booked 3 months in advance, we opted for the classic room. The hotel is situated in a great location and I wouldn't have wanted to stay anywhere else in Prague (apart from the Alchymist !). We arrived late in the evening and the owner's daughter picked us up- this was great as she had to make two trips. No complaints but they charge you per trip. When we got to the room, it was very clean and nice but I was very dissappointed to discover no bath in the bathroom. To me romance and valentines day go hand in hand with a big bubble bath. I couldn't understand why they would put a shower in a 'luxury' bathroom. The next disappointment,which is a pet hate for me, was the fact that their double bed is two single beds pushed together- you can feel the join even though they cover it over with a cushion. Uncomfortable! The Breakfasts are the high point. You can order whatever you like from a list of continental items( all cooked items are additional and at a high price too) the night before. They deliver the trays to your room for brekkie in bed. Very nice! We didn't get our czech sparkling wine with breakfast as stated in the package though. We also ate lunch in their cafe- traditional and home cooked food in a calm environment. I loved their antique cuckoo clock. On our last morning, they woke us up at 11am telling us that we had to check out as their next guests were downstairs waiting, which I found very rude. The owner then proceeded to charge us 40 Euros ( not disputable) for mattress cleaning- due to tea spills and breakfast spills- which I found disgusting as a hotel that serves breakfast in bed should be prepared for this kind of problem. The owner then tried to make out it was for other substances, which would be impossible, and to be honest, don't call yourself a romantic hotel if your not ready for this kind of situation! For heavens sake, as a female I have stayed at hotels and had girl probems in the bed and have never been made to pay for it! Disgusting... and this ruined my whole experience at the hotel! Then as we were leaving, they were chasing another woman on money she owed from cafe snacks. Also, the owner refused to speak to me and only wanted to speak to my boyfriend which was rude. He quickly learnt about the temper of a scorned woman. When it came to paying the bill, they would only accept cash so we had to find a cash point. The receptionist then openly discussed the bill and costs infront of me which was terrible considering it was my boyfriends suprise to me. They gave us a little present when we left which was a really awful clay pigeon which I left on the burger bar at the airport. Very unfitting for a romantic hotel.. so my conclusion is: The Uraka is more about money than romance! It may be family run but its pettiness makes you feel really unwelcome. You feel as if the owner is watching everything you do and taking notes. I would really recommended the Alchymist hotel and spa to anyone as we had a fab Valentines Day here!!!! It is beautiful, classy and has great staff.

Room: 3.0 Atmosphere: 2.0 Service: 2.0 Value: 2.0 RATING: 2.4

The Owner is a horror

Posted by inbrooklyn from new york on 3/20/07
This is a very attractive property in a wonderful very quaint area - right in back of the castle. A little off the beaten track for some - but I thought it was wonderful. Room is loft type...very nice. Stayed there two nights - was supposed to stay there three. Incident with owner/staff made me high-tail out of there. I was only single person staying there - and for breakfast they placed me at a table which faced the wall - asked if I could move? Was told no! When I said that I really did not want to sit facing a wall - the staff person slammed her hand down on the table and said "fine sit where you want."The owner was sitting in the breakfast area and observed the exchange. When I told the owner that for the price that I was paying - I should be treated a little more graciusly responded "this isn't an expensive hotel." I heard the word "American" being exchanged between owner and this staff person and picked up a general dislike for Americans - this place caters mostly to Germans. There would have been a hundred (or more to the poinit one other way) to have responded to this situation and it's such a pity because this is truly a nice place.

Room: 5.0 Atmosphere: 4.0 Service: 1.0 Value: 2.0 RATING: 3.4

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