Aria Hotel

The hotel was elegant looking but the service was not good. We had one situation after another with a 5 night stay at ARIA. The comp department is open banking hours so if you expect to get credit for play you should be sure that your flight does not leave early. It is difficult to speak to a manager about issues. My g/f and I had many regrets about choosing ARIA over NY NY which are owned by the same company. Was given wrong key upon arrival, service was not good and it did not feel like the customers was ever right. Tolit paper is not filled when the room is cleaned. You must put a CC down upon arrival to get any comps for play. Dealers was nice and the poker tourney was also good. Do not stay at this hotel!!

Had the pleasure of staying at the Aria for four days during our first trip to Prague. We chose this hotel because of recos from Travel Channel (Sam Brown) and other Foderites. We enjoyed our stay immensely and highly recommend this hotel. The hotel desk staff was excellent; as was the inclusive breakfast. The location of this hotel is outstanding in that it is in a quieter area, yet close to everything. Only problem we encountered during our stay involved the rooftop cafe where the server would not provide a menu, she was too busy serving a group that was meeting in the hotel and really did not want to serve us anyway, frankly we were not made to feel welcome; hence we got a surprise when the drink my wife ordered came to over $30; it had cost less than $8 in other cafes. Live and Learn - had we had the menu his would not have happened. The gardens in back of the hotel must be experienced; they are beautiful, providing a peaceful break in what can be a sometimes hectic city. In our case the transfer prices quoted by the hotel from airport and to the train station seemed high. Once we arrived the hotel guest information book in the rooms say the airport transfer is complimentary; presumably this has changed and has yet to be updated. Thus would recommend shopping this service. We used Athos and they were excellent. Also the recos for David restaurant (close to the hotel) were right on; but be advised that this is somewhat of a gourmet establishment (pricey), but well worth trying. We had a very nice dinner there with outstanding service.

Just returned from a three country vacation and I can't quit smiling over my hotel choice. This was a wonderful hotel with a twist. We stayed in the Crooners suite, with Frank Sinatra. The buffet breakfast was very filling and you were able to order items off the menu. The Conceirge was very patient and helpful in making sure we were able to have views at our restaurant of choice. It's also very convenient to all must see attractions and the US Embassy.