Anna Sacher

we were spending the christmas holidays here in vienna and decided to have a nice dinner after the opera, why not sacher's? BEAUTIFUL old vienna interiors, correct food, unfortunately one of our party was served the same course 3 times in a row, (phesant, very tasty), of course attention was drawn to the problem the 2nd service, the waiter was called to the table and ABSOLUTLEY DENIED that he was at fault, that it was our fault and that we had ordered the dinner that way, well needless to say the discussion became a little heated, so the plate was taken away and a little while later the "replacement" plate came out WITH THE SAME PHESANT on it. Unbelieveable! The waiter was then again called over and presented with the same evidence of ineptness he AGAIN instisted that we had ordered it that way...Language barrier was not a problem, his english was excellent and my german is ok (german grandfather), when the time for the bill arrived ALL THREE PHESANT COURSES were on it! Unbelieveable! The atmosphere is not worth the stress of the bad service and the middiling food.

We were on a tour and chose to skip the optional excursion to have dinner and the famous Sacher Torte before attending the Mozart Concert at the State Opera House. Although, I thought the Sacher Torte was overrated, we had a delicious dinner in an elegant old hotel. What a lovely evening and one of the highlights of our trip. A "must see". We're heading back to Vienna this year for the Imperial Ball on New Year's Eve and plan to visit the hotel again.