When he stayed at the adjacent Hotel Sacher, Graham Greene loved having his coffee here while working on the script for The Third Man. (Greene included the café in the film, and Anton Karas wrote a waltz for the place.) The café, named after the monument to Mozart (now in the Burggarten) that once stood outside, is overrun with sightseers, but the waiters are charming and manage to remain calm even when customers run them ragged. Crystal chandeliers, a brass-and-oak interior, comfortable seating, and delicious food—the excellent Tafelspitz here has to be mentioned—add to its popularity. With the Opera just behind the café, this is a fine place for an after-performance snack; be on the lookout for opera divas here for the same reason.
May 26, 2009
We had the worst experience here and we were not alone. The food was OK but the service was absolutely aweful. Seems like the waiters hate the tourists. They are not friendly nor helpful. I ask a simple question VERY POLITELY and our waiter blew up at us and was rude the whole time. I regretted my decision to eat there. It left us a bad memory of Vienna, such a beautiful city. What a shame! We were not the only unhappy customers there. There were
customers at other tables complaining about waiting an hour for food or the bill and the waiters just ignored them. I don't know how they managed to stay in business for so long. There are plenty of wonderful cafes somewhere else. Trust me. I've traveled all over the world but this is one of the worst cafe I've ever dined in.