Loud and lively, this place is intent on making sure everyone is having a good time. You're likely to strike up a conversation with the bartender as you enjoy the signature passion-fruit cocktail or with a couple at the next table in the covered courtyard. Something about the atmosphere—laid-back Caribbean decor, including murals of palm trees—makes connecting easy. The menu has contemporary variations of Latin classics. You might start with the ropa vieja (Caribbean-style stewed beef) nachos served with root vegetable chips followed by lime-infused grouper baked en papillote (in parchment) or roasted pork loin with sweet plantain and arroz mamposteao. There's also a full kid's menu available and live music, usually Thursday and Saturday nights.
Jul 27, 2012
Recently, my husband and I were fortunate enough to go on a wonderful company vacation to Puerto Rico where we had so many fantastic meals. Our visit to The Parrot Club was the only negative experience we had. We were a group of 20 and the company pre-planned our visit with the restaurant. We walked into this lively, colorful restaurant with music playing and a comfortable temperature. Then the hostess walked us through the restaurant and outside
to the back into some sort of outside cave with a big long table. This was July and the temperatures were high and the humidity even higher. We could no longer hear the music and there was no breeze as the only opening was way above us. There were a couple of large tables inside, but it seemed like they were given to locals. We asked at least for the two old rusty fans to be turned on and were told by the unfriendly waiter that they were damaged. A little later one of the managers turned them on for us saying they were not damaged...though all they did was blow a little dust above us. The two female managers were friendly, but we're not around when we needed them. The two male waiters were terrible servers and just threw plates on the table. It was rather dark in our "cave"and we could not see what we were eating and the waiters did not tell us anything about the food unless we asked. The first course were small beef empanadas served family style. It came out to one per person. They were delicious and the best thing we ate all night, but really small. The second dish was two servings of shrimp ceviche. Again, we had not idea what this was or what ingredients were in it. We did not choose the menu, so everything was a surprise. The waiters were unconcerned if anyone had food allergies. We were allowed two drinks each, but it was difficult getting our second drinks and frankly too hot to enjoy a nice glass of wine, so we stuck with water. After a half hour in our "cave" we were uncomfortable and sweating and eager for the evening to end. After the pitiful appetizers, we were given three choices--chicken, pork, fish. He did not elaborate any more than that and only gave a few word answers when we asked how they were prepared. My husband ordered the pork and it came out cold. When he was given a new heated dish he said it was substandard. I had the chicken which turned out to be on a barbecue skewer. I kept using my phone as a flashlight to make sure it was cooked (I did not trust this place). It was good but nothing special. It came with Mofungo (made with yucca instead of plantains) that I was was excited to try, but it paled in comparison to the Mofungo we had at a different restaurant. By this time we just wanted to leave. We all tried to have a good time, but it was so darn hot. The dessert turned out to be a guava "flan". Of course, no one was told what it was when it was just slapped down in front of us. It was okay. It would have been nice to have a choice of at least two desserts. Overall, the only memorable thing was that small beef empanada. Everything else was just okay..which was the general consensus of everyone. On the way out, we talked to one of the managers and let her know about our experience. I believe our company will be talking to their management as we all felt very taken advantage of by the whole experience. Apparently they are owned by a corporation who have several different restaurants. Each person paid $170.00 for this meal (for $340.00 my husband and I expected a lot more and a lot better). So, this restaurant made $3400.00 in just about two hours and served us as little as they could get away with. I imagine their profit was pretty good that night. Maybe if we had just walked in as a couple, sat inside the air conditioner, were able to enjoy the music/lively inside atmosphere and were able to order what we wanted from the menu, the experience may have been better, but every guest and every size party has a right to a good experience. We were not a loud, demanding crowd by any means and felt like they were just taking advantage of tourists. Maybe if the food and service were better it would have made up for sweating through our meal. The night before we had eaten at Mamalade (party of 16), spent less and had one of the best dining experiences ever. We would NEVER give the Parrot Club another chance nor recommend it especially with Marmalade two doors down. If you visit Old San Juan, do yourself a favor a skip the Parrot Club no matter how cool the pictures on their Facebook page.
Apr 9, 2007
the food is well worth the long wait you're bound to encounter.