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El Convento Review

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El Convento

Address: 100 Calle Cristo, Old San Juan, San Juan
Mailing: Box 1048, San Juan, Puerto Rico, 00901
Phone: 787/723-9020; 800/468-2779
www.elconvento.com

Price range: $$$-$$$$
Location: Old San Juan

Write a review | Avg. member rating: 2.8/5

Fodor's Review:

Carmelite nuns once inhabited this 350-year-old convent, but they never had high-tech gadgets like in-room broadband connections or plasma TVs. The accommodations here beautifully combine the old and the new. All the guest rooms have hand-hewn wood furniture, shuttered windows, and mahogany-beamed ceilings, but some have a little extra. Room 508 has two views of the bay, while rooms 216, 217, and 218 have private walled patios. Guests gather for the complimentary wine and hors d'oeuvres that are served before dinner. The streetside Café Bohemio, the second-floor El Picoteo, and the courtyard Café del Níspero are all good dining choices. Pros: historic property; pretty rooftop pool; in the center of everything. Cons: feels a bit impersonal; courtyard can be noisy.

Hotel Details: 63 rooms, 5 suites
In-room: safe, refrigerator, DVD, Internet, Wi-Fi.
In-hotel: 3 restaurants, room service, bars, pool, gym, laundry service, Internet terminal, parking (paid), no-smoking rooms.
Rate includes: European Plan
Credit Cards: AE, D, DC, MC, V

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Member Reviews and Ratings

Reviewed by esernel from los angeles, ca on 2/2/09
The hotel and environs are charming. Hotel has a wonderful wine and cheese reception every evening and the staff is very pleasant and accomodating. However, during our four night stay here we had the room cleaned once during the daytime service, and that was after calling on several occasions. Evening turndown was done every evening except our last so don't expect great maidservice. That being said, the hotel has much more character than the other hotels in the San Juan metropolitan area (although the La Concha in the Condado district, which I understand is under the same ownership is fabulous, although with much different flavor and feel). I would probably give this hotel another chance simply because of it's location and charm, but for the cost of the accomodations, the service needs great improvement.