Formerly called Coral Cliff, the completely renovated gaming lounge is a hot spot on Montego Bay's "Hip Strip." Guests can try their luck at the slot machines and roulette tables.
Jul 20, 2013
Hello, My name is Sandeep Punjabi and I am your regular guest but I am not satisfied with your customer service. I would like to drag your attention to the following points and make you aware of it. 1) Last night I was at the casino playing from almost 7 o clock and I don't see any of the servers smiling when they were serving the drinks instead they were passing the comments every time I ask them something. 2) I also had an arguement
with one of the floor manager as she was supporting the staff for their rude behaviour. 3) They say that they go by their policies and I don't deny that part but you must be little flexible with your regular guests. 4) Henceforth I was very disappointed with your staff and I want you to take a step about it and do something to hold on to your regular guests instead of forcing them to switch to other gaming lounge. Hope you do the needful... Thanking you,