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Jamaica Hotels

Beaches Ocho Rios Resort and Golf Club

  • North Coast Hwy. Map It
  • St. Ann's Bay
Check Rates

Pros

  • Excellent children's program
  • Numerous dining options
  • Great spa
  • Compact enclosed property

Cons

  • No room service without butler service
  • Restaurants not always open
  • Charge for Wi-Fi

Updated 03/09/2015

Fodor's Review

The company that specializes in the all-inclusive resort brings its brand of luxury, attention to detail, and attentive staff to this family-oriented property. Bright rooms center on an exquisite beach, where you can enjoy a range of water sports and even get scuba certification. There are several restaurants with choices from pizza to fine dining with a wine cellar featuring top vintages. Plenty of activities for children of all ages include an Xbox 360 game room, water slide, dancehall club, and Sesame Street–themed activities, exclusive to Beaches. Butler service is offered. Accommodating staff will also help plan off-site excursions.

Hotel Information

Address:

North Coast Hwy., St. Ann's Bay, Jamaica

Map It

Phone:

876-975–7777

Website: www.beaches.com

Hotel Details:

  • 223 rooms, 90 suites
  • Rate includes All-inclusive
  • 2-night minimum

Updated 03/09/2015

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Fodorite Reviews

Average Rating
  • Room

  • Décor

  • Service

  • Value

Jun 21, 2015

Mediocre Hotel At a Top Notch Price

Our family of 2 kids and 2 adults stayed at Beaches Ochos Rios June 2015. The hotel is mediocre while charging a top price. Basically they offer a lot of services and activities but lack basic professionalism and responsiveness expected at a nice resort. The price is double what it is worth. Do not stay here. There are at least 2 dozen things I could complaint about that are unacceptable hotel service. Here are a few: 1) 1 hour wait time for food

in restaurants, 2) no air conditioning in all restaurants but 1, 3) smaller room than advertised, 4) difficult to carry heavy plates back to room to eat in room (no room service), 5) tried to trick me to switch to a worse room calling it an upgrade (at no discount), 6) xbox game did not work, 7) xbox game controller did not work, 8) concierge service often did not pick up phone, 9) BBQ Grill served plain chicken with goop on it and called it jerk chicken (a travesty to Jamaican cuisine), 10) 1 restaurant made a mistake about food allergens and almost made our kids sick, 11) housekeeper said the hotel overcharges and expects employees to then handle the complaint and disconnect between service and price (we totally agreed), 12) no monitoring on larger waterslides at top, 13) some water slides broken, 14) multiple ice and ice cream machines were broken, 15) long walks to get places, tiny elevators, 16) cigarette smoke most places, 17) glass bottom boat tour cancelled and we were not notified, and 18) staff responded poorly to complaints. On a few good notes the sesame street characters were good, we liked the pool, and they did bring us milk when needed to the room (not worth all the other problems).

Read More
  • Room

  • Décor

  • Service

  • Value

Jun 21, 2015

Mediocre Hotel At a Top Notch Price

Our family of 2 kids and 2 adults stayed at Beaches Ochos Rios June 2015. The hotel is mediocre while charging a top price. Basically they offer a lot of services and activities but lack basic professionalism and responsiveness expected at a nice resort. The price is double what it is worth. Do not stay here. There are at least 2 dozen things I could complaint about that are unacceptable hotel service. Here are a few: 1) 1 hour wait time for food

in restaurants, 2) no air conditioning in all restaurants but 1, 3) smaller room than advertised, 4) difficult to carry heavy plates back to room to eat in room (no room service), 5) tried to trick me to switch to a worse room calling it an upgrade (at no discount), 6) xbox game did not work, 7) xbox game controller did not work, 8) concierge service often did not pick up phone, 9) BBQ Grill served plain chicken with goop on it and called it jerk chicken (a travesty to Jamaican cuisine), 10) 1 restaurant made a mistake about food allergens and almost made our kids sick, 11) housekeeper said the hotel overcharges and expects employees to then handle the complaint and disconnect between service and price (we totally agreed), 12) no monitoring on larger waterslides at top, 13) some water slides broken, 14) multiple ice and ice cream machines were broken, 15) long walks to get places, tiny elevators, 16) cigarette smoke most places, 17) glass bottom boat tour cancelled and we were not notified, and 18) staff responded poorly to complaints. On a few good notes the sesame street characters were good, we liked the pool, and they did bring us milk when needed to the room (not worth all the other problems).

Read More
  • Room

  • Décor

  • Service

  • Value

Jun 21, 2015

Mediocre Hotel At a Top Notch Price

Our family of 2 kids and 2 adults stayed at Beaches Ochos Rios June 2015. The hotel is mediocre while charging a top price. Basically they offer a lot of services and activities but lack basic professionalism and responsiveness expected at a nice resort. The price is double what it is worth. Do not stay here. There are at least 2 dozen things I could complaint about that are unacceptable hotel service. Here are a few: 1) 1 hour wait time for food

in restaurants, 2) no air conditioning in all restaurants but 1, 3) smaller room than advertised, 4) difficult to carry heavy plates back to room to eat in room (no room service), 5) tried to trick me to switch to a worse room calling it an upgrade (at no discount), 6) xbox game did not work, 7) xbox game controller did not work, 8) concierge service often did not pick up phone, 9) BBQ Grill served plain chicken with goop on it and called it jerk chicken (a travesty to Jamaican cuisine), 10) 1 restaurant made a mistake about food allergens and almost made our kids sick, 11) housekeeper said the hotel overcharges and expects employees to then handle the complaint and disconnect between service and price (we totally agreed), 12) no monitoring on larger waterslides at top, 13) some water slides broken, 14) multiple ice and ice cream machines were broken, 15) long walks to get places, tiny elevators, 16) cigarette smoke most places, 17) glass bottom boat tour cancelled and we were not notified, and 18) staff responded poorly to complaints. On a few good notes the sesame street characters were good, we liked the pool, and they did bring us milk when needed to the room (not worth all the other problems).

Read More
  • Room

  • Décor

  • Service

  • Value

Jun 21, 2015

Mediocre Hotel At a Top Notch Price

Our family of 2 kids and 2 adults stayed at Beaches Ochos Rios June 2015. The hotel is mediocre while charging a top price. Basically they offer a lot of services and activities but lack basic professionalism and responsiveness expected at a nice resort. The price is double what it is worth. Do not stay here. There are at least 2 dozen things I could complaint about that are unacceptable hotel service. Here are a few: 1) 1 hour wait time for food

in restaurants, 2) no air conditioning in all restaurants but 1, 3) smaller room than advertised, 4) difficult to carry heavy plates back to room to eat in room (no room service), 5) tried to trick me to switch to a worse room calling it an upgrade (at no discount), 6) xbox game did not work, 7) xbox game controller did not work, 8) concierge service often did not pick up phone, 9) BBQ Grill served plain chicken with goop on it and called it jerk chicken (a travesty to Jamaican cuisine), 10) 1 restaurant made a mistake about food allergens and almost made our kids sick, 11) housekeeper said the hotel overcharges and expects employees to then handle the complaint and disconnect between service and price (we totally agreed), 12) no monitoring on larger waterslides at top, 13) some water slides broken, 14) multiple ice and ice cream machines were broken, 15) long walks to get places, tiny elevators, 16) cigarette smoke most places, 17) glass bottom boat tour cancelled and we were not notified, and 18) staff responded poorly to complaints. On a few good notes the sesame street characters were good, we liked the pool, and they did bring us milk when needed to the room (not worth all the other problems).

Read More
  • Room

  • Décor

  • Service

  • Value

Jun 21, 2015

"Mediocre Hotel At a Top Notch Price"

Our family of 2 kids and 2 adults stayed at Beaches Ochos Rios June 2015. The hotel is mediocre while charging a top price. Basically they offer a lot of services and activities but lack basic professionalism and responsiveness expected at a nice resort. The price is double what it is worth. Do not stay here. There are at least 2 dozen things I could complaint about that are unacceptable hotel service. Here are a few: 1) 1 hour wait time for food

in restaurants, 2) no air conditioning in all restaurants but 1, 3) smaller room than advertised, 4) difficult to carry heavy plates back to room to eat in room (no room service), 5) tried to trick me to switch to a worse room calling it an upgrade (at no discount), 6) xbox game did not work, 7) xbox game controller did not work, 8) concierge service often did not pick up phone, 9) BBQ Grill served plain chicken with goop on it and called it jerk chicken (a travesty to Jamaican cuisine), 10) 1 restaurant made a mistake about food allergens and almost made our kids sick, 11) housekeeper said the hotel overcharges and expects employees to then handle the complaint and disconnect between service and price (we totally agreed), 12) no monitoring on larger waterslides at top, 13) some water slides broken, 14) multiple ice and ice cream machines were broken, 15) long walks to get places, tiny elevators, 16) cigarette smoke most places, 17) glass bottom boat tour cancelled and we were not notified, and 18) staff responded poorly to complaints. On a few good notes the sesame street characters were good, we liked the pool, and they did bring us milk when needed to the room (not worth all the other problems).

Read More

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