Management has diligently smartened the public spaces and exquisite landscaping here, taking full advantage of the peerless location straddling 100 acres on Mamora Bay. Regularly refurbished rooms are commodious and vibrantly decorated (the Royal Suite, Premium, and Beachfront units are worth the extra cost, the former with iPod docking stations, DVD players, and elegantly enhanced bathrooms). Activities galore satisfy the most jaded travelers; in inclement weather you can enjoy movies in the screening room, treatments at Spa Tranquility, and trivia contests or dance classes in the Jacaranda Lounge. Teens can party at their own beachside retreat. The newly renovated, self-catering two-bedroom villas cascading down the hillside can represent value for large families. Though the restaurants are spectacularly situated over the water, especially Coco's, the Docksider and Piccolo Mondo, food is variable. The sometimes harried staff and occasional invasion of younger, rowdy Brits on package deals further diminish deluxe pretensions, but this hotel remains a favorite with many travelers who return year after year.
Apr 22, 2008
Room not ready upon arrive. After sweating an hour only complaining resulted in any action. The "upgraded" room: Blankets are thin itchy wool. Two tiny pillows (hardly "heavenly" like Westins have). Beds can "move" while sitting - not connected to the wall . Old wicker furniture, (renovated: newly painted walls). Food up to the "standards" of the British (e.g. crap). Lobby and restaurants are "open" air so if it's hot and humid, be
ready to sweat.