Royal Plaza on Scotts Review

Reviewed by Melnq8 from Perth, Australia on 3/7/09
I've been a frequent guest at Royal Plaza on Scotts for several years, both before and after their extensive renovation.

I've stayed in Deluxe, Premier and Executive Club rooms.

The newly renovated rooms are nice, but feel small. The bathrooms are bigger than before and contain separate tub and shower stall with "rain" shower. Understandably, the extra space needed for the bathroom was taken from the rest of the room.

There are HUGE bath sheets (almost too big) and plenty of nice amentities in the bathroom.

The rooms are nicely decorated and the beds are comfortable with a crisp cotton duvet. Unfortunately, the rooms feel completely geared to business travelers -there's a corner unit work station with an attached mini bar, and a single wing back chair. Gone are the small round tables and chairs, the vanity and small TVS. Now there are large 32" flat screen TV's mounted on the wall with a few shelves beneath the TV for storage.

There's a safe and coffee making area in the closet.

What I liked most about the renovations -improved air conditioning system, comfortable bed, big TV with decent choice of stations to choose from. But best of all, the same incredibly gracious employees I've come to know over the past few years. The service at the Royal Plaza is the best I have ever enountered anywhere. The employees are genuinely helpful and friendly. And get this, the entire hotel is now completely smoke free!

What I didn't care for - room felt small and seemed designed for one person, the corner work station overwhelmed the room, there was a lip on the door threshold leading into the bathroom which was easy to trip over.

Breakfast, high tea and cocktail "hour" on the club floor are similar to before the renovation. Food choices have changed a bit, but it all seems a bit fussy - fancy nibbles displayed on tiny odd shaped china, small pieces of pastry tipped into delicate stemware, etc.

Member Rating: 4.2
Ratings details: Room: 4.0 Atmosphere: 5.0 Service: 5.0 Value: 3.0