Kerala Shopping

Fort Royal

  • 1/258 Napier St.
  • Fort Kochi
  • Crafts

Published 04/07/2016

Fodor's Review

This is an expensive all-in-one shop with goods from all over India. You can find brocade work, marble inlay boxes, and Kashmiri carpets, plus local handicrafts and precious and semiprecious jewelry.

Shopping Information

Address:

1/258 Napier St., Fort Kochi, Kerala, 682001, India

Phone:

484-221–7832

Published 04/07/2016

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Fodorite Reviews

Average Rating

Feb 17, 2016

I will forever regret the day I shopped here!

I bought a wooden handicraft at the Museum Company, a retail store owned by Fort Royale. I paid extra for shipping and was told it would ship to my house in the USA. Instead, they put it in a box, loaded it on a cargo ship to a US seaport, using a commercial method of shipping no retail customer would ever accept. When I contacted Fort Royale to clear up the mess, I was told to examine my receipt. After taking my money he had hand written on the

receipt that the item ships only as far as the seaport. I was tricked by a clever, unscrupulous shop keeper, and due to the high cost ($675) needed to finish the transport (due to the complexity of importing at US seaports, not due to size or weight) I had to abandon the purchase. The item I bought is something I really wanted and the loss of it hurts and the memory of it will forever stain my otherwise great time in Cochin.

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