The lodge's location is atop a natural plateau that perfectly frames the African sunset against a private water hole frequented by various game throughout the entire year. It features elegant luxury, award-winning architecture, and every imaginable convenience while succeeding in instilling a sense of respect and care for wildlife and the environment in every guest. This hotel has been winning awards for environmental consciousness and social responsibility since its inception
in 1993. The lodge maintains a strict natural vegetation policy—95% of all plants are indigenous species and new trees are planted annually—and electricity and water are conserved aggressively through use of grey water for plants. The lodge also takes responsibility for keeping Victoria Falls clean and helped set up the Vic Falls Anti-Poaching Unit which it continues to support administratively and financially. The Boma (part of the complex) is one of the premier ethnic restaurants in Africa.