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Marrakesh

Fodor's Review

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Fodorite Reviews

Average Rating
  • Service

  • Food

  • Décor

  • Value

Jan 3, 2007

Beware The Bill

If you are eating at this restaurant, be very very careful and check what you have paid for. We went to this restaurant for New Years Eve, and were asked to pay the bill in advance a few days earlier. We were quoted 10,000 dirhams (about 1000 euros) for a booking for 8 people. We paid this and were told this was the full bill. We got a receipt, stating how much we'd paid but crucially, it didn't say that this was to cover the whole cost of the meal.

At the end of the meal, we were presented with a new bill for 10,000 dhms and told that we had "only" paid a 50% deposit. It turned out that several other customers were under the impression that they had paid the full bill in advance, and were also stung with an extra demand at the end of their meals. Despite vigorous complaints, the restaurant refused to back down or admit that they had misled us, and we eventually negotiated the extra payment to about 6000 dhms. This left a very bad taste in the mouth after an exceptional evening of good food and interesting entertainment. I can't fault the atmosphere or the cuisine. But there is no excuse for the behaviour of the management. I would advise anyone eating here who is asked to pay a deposit upfront to ensure that it is made clear IN WRITING exactly how much they've paid and WHAT PERCENTAGE of the bill that covers.

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  • Service

  • Food

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Nov 30, 2006

A real disappointment

A friend had recommended Dar Marjana and a group of us (three women) made a reservation for our time in Marrakech. While I concur with the lovely atmosphere described by others, the rest of the experience was very disappointing. It was clear that three American women dining without a man in the party were not to be treated very well. The first part of our dinner was served with almost amazing speed (actually too fast) and then it took almost two

hours for the last two courses. Meanwhile, the Moroccan businessman and his young woman companion to the left of us were treated like royalty and served at a regular pace (and in fact, finished and left before we did, having come almost an hour later.) Our attempts to speed up the service (we had asked our driver to pick us up at 10:00 p.m.) were futile. Our driver called the restaurant at 10:15 inquiring about us and I specifically asked the hostess to give us our bill at that time. Even then, we finally emerged close to 11 p.m. The head waiter was extremely rude and the restaurant personnel refused to allow our driver to wait inside for us. In all of our other experiences in Morocco, the driver was always invited into the restaurant to wait for his group. The food was very good although there was a lot of it. I would recommend anyone else who is going to really pace themselves and be ready for really poor service if you are not part of a group that includes men.

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  • Food

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Nov 26, 2006

Wonderful evening at Dar Marjana

My wife & I just got back from Morocco and we had the pleasure of dining at Dar Marjana. We had a wonderful evening. The menu may be expensive (600 DHM)for Moroccan standards, but if you consider the atmosphere, the shows (belly dancer and barefoot tap dancing) and the 5- course set menu with ALL drinks included, it is quite reasonable.

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