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September 23, 2008

Treat the front desk staff well

"When I check into a hotel, I always look the desk clerk in the eyes, and smile. I never complain about a room until I see it. However, if a room doesn't meet my expectations, I tell the bellboy to have it changed, or, if there's no bellboy I call the desk and explain how the room fails to please me." -- posted by Fodor's member littlemarysunshine

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