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Carnival Cruise Lines: Carnival Dream

Fodorite Reviews

Average Rating
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Feb 28, 2017

Western Caribbean

Our overall experience did not disappoint. We had a great experience and enjoyed the things that suited our tastes while avoiding the things that we do not particularly care for, all without inconvenience. The food was wonderful. The breakfast bar had everything you could want for breakfast. There were omelettes being served, however I chose not to stand in line for those. There is the option for a brunch which is served until 1pm! There

would be no waiting in line if you wanted an omelette there. But this trip we chose not to do the brunch simply because we wanted to eat a little earlier in the morning. We ate Guy's burgers for lunch on a few occasions. We have not tasted any burger equal to that deliciousness. There were other delicious options for lunch as well, we used them all and it was difficult to decide some days. We chose to eat supper at 6pm. Our dinner companions were delightful, the servers were as well and the menus had much to choose from. We were not disappointed with anything we chose to eat. The only down side was eating too much! So good, all of it! Our first stateroom was situated above a piano bar and the noise kept us awake the first two nights. If you like to party until 2am that is good for you. However we are the bed by 10 up at 5 types so this did bother us a bit. The third morning we went to the customer service desk to request earplugs. They gave us those, asked some questions and were very apologetic and so polite! When we got back to the room a short time later there was a message to call the service desk. We were given another stateroom! We were not expecting that as we believed the cruise ship was completely booked. We were also given a gift card to use at the spa, and a discount on the nights we were inconvenienced by the noise! WOW! We are so impressed and will definitely sail Carnival again! This is our 2nd Carnival cruise, but the first with the Dream On board activities include something for everyone. As I mentioned in my general statement we found plenty to do within our taste, and simply avoided those things that were not. We have mild taste and are more inclined to clean entertainment. So we stuck to the family friendly things. The dive-in movie is a favorite of ours and the music shows are also something we look forward to. We greatly appreciate the Military appreciation event that every ship does, and the St. Jude event. Both of those are close to our hearts and they endear us to Carnival even more. There is so much about this cruise line that it would take too long to say it all. We have never been disappointed with an excursion except if the weather was bad, which is not often, and is usually short lived. No one can control the weather, but when that has happened every effort to switch things up and make things right is made. We truly have enjoyed all our experiences. We also have not booked excursions and simply done shopping at the pier and returned early to the ship in order to enjoy the pool without the crowd. Our trip was fabulous made more so by the staff of the Dream who made every effort to please. We did a couples massage which was so relaxing. The only downside to us was that the seating around both pools was limited and if you did not find a place early or while everyone was on an excursion, then you were out of luck. Also most of the time there were only a few whirlpools operating there are at least 6 whirlpools that have a capacity for 8 people each and only about 3 at a time were open and were filled mostly with kids. But that to us was a very minimal issue. We truly enjoyed our whole vacation and will be going again next year. We took advantage of early booking on the ship.

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Sep 19, 2016

New Orleans

This is my 2nd cruise and I really enjoyed it...however I think it is really stupid that both parties have to by the alcohol package... my husband drinks and I don't. .. so he had to buy his drinks which is very expensive to buy a 7+ dollar bottle of bud light lime...i mean there is a daily limit anyways . Decks by the pool were very slippery, several people were seriously hurt. My husband even slipped and busted open his knee. The buffet was

ok... But the 3 team waiters at our 6pm dinner were just amazing..i would like to personally thank them for being so attentive ((Niluh ))the asst. Team waitress was so kind and sweet and always called me by my name.. she worked up in the buffet area and would always come up to us with the biggest smile just to say hi .. our waiter ((Shailesh)) was was just Perfect...i would not have wanted a different waiter.. he just always had the biggest smile when he'd see us coming, he did a great job helping me decide on what to eat because i could never make my mind up... and team waiter(( I Nengah)) was just as great always pulled my chair out for me when I got to the table.... So Thank the 3 of you again for making dinner so enjoyable.. My room was great.. The activities were all very fun..all tho it was hard to participate in some because there was so many people there was really no room to fit everyone All shows are great It was a great time...

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By JJ_CR

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Sep 13, 2016

Western Carib

When embarking from NOLA (boarding time was 1:00PM)our bags had not shown up at our cabin at 5:00PM even though there were bags outside adjacent cabins. I checked with Customer Service who told me to check the pile of bags that were missing tags and it was still early. 6:00 went by and still no bags and I returned to customer service who me it was early and to come back if the bags had not shown up by 8:00pm. This took a little leap of faith since

we have now left the dock. Return to Customer Service at 8:15PM - still no bags. They didn't seem concerned and took a description of the bags to send to housekeeping to investigate (imagine the prospect of a 7 night cruise with only the clothes on you back). At 9:30PM, we heard bags being dropped off outside our room....FINALLY right?? Opened the bags to find that someone had gone through the luggage and removed some of our clothes and personal items!! We had done some shopping in NOLA before the cruise and they took a number of new items as well as used clothes and personal items. Immediately reported this to Customer Service who treated us like idiots and asked if we had forgotten the items at home or in the hotel....a pair of shoes maybe, but over 20 different items? We had to file a report and have OUR CABIN searched and be told there wasn't much they could do and they hoped we had insurance. After expressing our displeasure at the lack of concern by the staff, we provided a detailed description of the items which they said they would distribute to the housekeeping staff....but they can't look in bags or even closets so unless the items were laying around on the floor or furniture.... Very disappointing that no police report was filed and very little effort was made to investigate and locate our items. Word of warning - even though Carnival asks you to check your bags unlocked I wouldn't....horrible experience to start the cruise. Good food on the ship. Average cabin. Average shows and activities. Belize shark and ray excursion was fabulous!! Cozumel was a waste of time Very disappointing start and poor customer service from Guest Services

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Jan 24, 2016

Eastern Caribbean

Third time cruising with Carnival and it turned out to be quite disappointing. In a nutshell, the one port stop, St Maarten, I was really looking forward to was cancelled because the captain thought the seas were rough even though 4 other ships were able dock safely. All in all, if you're looking for a cruise that won't nickel and dime you and not treat you like a scum bag when you catch them in the act, look to another cruise line. I will not be

sailing Carnival again. The restaurant was decent, with decent food, gourmet-sized dishes. Buffet restaurant's food was nothing spectacular, big lines, cold food, coffee machines were often out of coffee. Desserts' taste was below average. The last couple days of the cruise they had run out of bananas, orange juice. I didn't see grapes or strawberries at all during the entire trip. We paid the Steak house a visit and I must admit the service and food were exceptional and one would expect so for the extra fee you pay. Our cabin experience was poor for the following reasons: 1) 1 110V outlet and 1 220V. My spouse uses a CPAP machine and so the power cord couldn't reach the outlet and had to convince the front desk clerks that we need an extension cord for a CPAP... you see, they only have a limited supply of them. Later on I realised there's one more 110V outlet in the bathroom above the mirror and one more 220V outlet for the nightstand lamp which didn't make a difference at all - CPAP needs a 110V. 2) bed was very uncomfortable and woke up every morning with a sore back. 3) AC vent was right above my bed, there is no setting to turn the AC off so I had to cover the vent in order for it not to blow into my legs and feet, otherwise I'd wake up with muscle aches. Otherwise, our cabin steward was friendly and attentive. Also, we had requested a king-size bed at the time of booking and no such for provided, for the second time in a row. Entertainment program was a joke. Ungifted sing-alongs, karaoke, trivia and other boring activities. I thought I'd give Club Caliente a try - first night I checked it out was dead, second night was top 40s grannies-dancing. I did however enjoy the Academy of Fun lecture on star constellation navigation at sea (sadly I didn't remember the name of our lecturer). The most disappointing part of the trip was the port stop we missed at St Maarten. It was the only reason we booked this cruise because, in my opinion, St Maarten is the only island worth seeing out of all the ones we visited. Captain claimed there were 'swells' and he couldn't safely dock. They had the ship tied to the pier, at the time I was having coffee on deck 11 and didn't feel the vessel rocking at all. I was so excited and was anxiously waiting for the announcement that we can head down to the gangway, only to realize the ship was leaving and heard the announcement. Of course, I took some pictures of the other ships at the port and I can clearly see there were no waves at all so, as you'd imagine, I developed my conspiracy theory. And even if the gangway was rocking as they claimed, they could have just dropped anchor and transport us by boats to the island, like they did in 2012 at Cozumel. Yet our cruise director arranged for a 'fun' day at sea - sand-bag tossing, more karaoke and a port fee refund of $9.57. What a joke! I went to the front desk to ask for some form of compensation for the nasty trick they pulled on us and was rudely advised that I need to call corporate (after we disembark at San Juan). Afterwards I did call corporate, waited for 45 mins to get to speak with a real person and was transferred to a department that wasn't even open. Falling short on luck over the phone, I submitted a formal complaint on Carnival's website and received a response that it's stated in the cruise contract that no compensation is given for weather-related itinerary changes. I guess it's their word against mine.

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Mar 22, 2014

Western Carribean

This cruise reminded us of two things. 1) We love the ease and bonuses included with cruising. We forget this as most vacations have us using the many hotel program points I earn as a business traveler. 2) Carnival may not have as many on-ship amenities as Royal but the fun and activity list along with the overall fun atmosphere cannot be topped anywhere else. We will be back on a ship soon….and it will be a Carnival. Dining could not

have been better. We were in the late seating in the Crimson dining room, table 308. Francis and his 2 teammates were flawless. My wife is allergic to garlic and we quickly became close with Marketa. She secured menus for her to select food for separate preparation and even learned of my Biryani love and had some made for me the last night. Marketa is worth 10x whatever they pay her. She is sweet, friendly, hard-working and a diamond in the Carnival team. The food was always timely, tasty and hot for us. Buffets were as expected – and never without good options. The pizza was the best ever on the cruise. The kids ate their fare in ice cream with the 24 hour availability (which we greatly missed on Royal). The burger place was great for post excursion munchies. The sea-day Lanai BBQ was fantastic!! They hide a fantastic salad bar on deck 5 near mid-ship…don’t miss that for healthy options. Tandoor was delicious although I wish it had longer hours. The deli was perfect for my Rueben loving son. The Mongolian had lines that moved slow as others have mentioned. Our kids had it once. They either need to increase to 4 cooks or drop it entirely. The Pasta Bar up on 11 is hidden. Get it early because their lines increase as the word spreads of the goodness to be found up there. We indulged in a chocolate extravaganza one day in the buffet while at sea. So many delectable options to taste! We had 2 balconies on deck 9 aft. We did not get connecting but only had one in between. The ironic part was the family with the room between also had the room on the other side of our room. Both families inquired on swapping one on the embarkation day but were told we could not. Being able to open the door between balconies would have been awesome. We had rooms 9456 and 9464. Rooms were great with one exception. The aft balconies on 9 are right below the Lido deck bar and outdoor areas. People are sliding chairs around early and you hear it all in your room. At first I thought it was my neighbor doing it on the balcony but then figured it out. Just a few staterooms towards mid-ship would alleviate this. One small room drawback is having just one power outlet. If you want to charge multiple devices, pack a power strip! There is shower gel and shampoo provided. Had we known of that, we would not have packed our own. Our Steward was Yudi, a 13 year veteran and it showed. He was awesome. Everything was 5 star service in our room. Onboard activities were great. So many trivia options, music, games, deck parties, movies, meet and greets with Hennie (Cruise Director) and Sr. Officers. For lounge/public area musicians, we had Troy the guitar player whose voice showed signs of fatigue but was pretty good. Sarah and Phoenix were amazing. If you are onboard while they are there, you must go see them. They also perform in The Song Lounge for original song night. These two have a bright future. They are also very warm and friendly to talk to! The band (Celebration) that plays in Ocean Plaza is pretty good but the one guy singer is rarely on pitch. The woman in that band is really good and their instrumentation is right on. The only thing I would do differently if I was carnival would be to dump the other duo, Dana and Tony off at the next port. They are horrid. They ruined more songs and favorite artists of mine than I can count! We are not alone….we even heard some staff talking about it! They joked of taking up a collection to give them money so they would leave the ship! Pretty funny! The Encore theater shows were all very good. The variety by the house group was all very nicely done. The break dancing group was fun and the short-term act, Mike Tison – juggler was a terrific show. Comedy was also very good on the ship. Piano Bar Bob was just OK. I liked his variety and large options for songs but he relies on the “Look who’s here” schtick way too much. Hennie the cruise director is a floater (covers other CDs vacations). He annoyed me at first but really grew on me as the trip went on. His meet and greet was a great time. Some members of our group went dancing in Caliente one night and really enjoyed it, specifically the Latin hour. Lastly, the adult shows such as The Quest and Battle of Sexes were an absolute riot! We love snorkeling and bring our own gear. For our ports, we did Chankanaab on our own. You can find a $2 off per person coupon online bringing the admission to $19 each. Snorkeling was nice but not a ton of fish. A locker was $5 for all of our stuff. Besides the snorkeling, the Sea Lion show was really fun and there were many other things to do on the grounds. Definitely do this on your own to save money. Cab was $16 each way for 5 people and is $11 for 4 people. Costa Maya is a very short port day so we just went ‘downtown’ and looked around. The $3 per person cab to downtown brings you to a very nice beach area. The port area is nice if you are looking for expensive drinks, food and a pool to swim in. Don’t expect to barter with people there since they have 8,000 people in port between the Dream, NCL Epic and NCL Dawn in port. For Belize we felt trapped. The city is not safe and with the ship being offshore and tendering required, we felt like we had to book an excursion with the ship. We spent $89 pp for a snorkel and beach break. First, the reef was good but the group “Chukka” was not my favorite. 45 minutes in the water and then rushed to their private beach for expensive food and drinks. I have been on many snorkel trips for half the cost that provide beer, rum punch and food post snorkeling. This offered nothing. We felt like we were completely ripped off. Isla Roatan was another story. We got off the ship in the beautiful Mahogany Bay. The private beach looked nice but clearly offered no snorkeling. We saw a Carnival manned ‘last minute’ booth at the ‘Y’ in the path and they said for $19 pp, we could go to West Bay but only for an hour. 20 feet to the left was a ‘Roatan Express’ booth. Same price and even took our sign and sail cards to pay but offered any return time up to 4:00 PM. They had a guy at West Bay that would take care of us. DONE DEAL! Once we got there, Gustavo was our ‘beach concierge’ guy. He arranged for the 5 of us to take a snorkel trip on a boat with Captain Andy (small boat). He took us around the corner to the best snorkeling I have ever had in my life. Do the math, $35 all in per person and a perfect experience. Food was moderately priced on West Bay but beer was $2. I am personally ready to go to Roatan for a week. Don’t miss this place. Definitely venture out beyond the private beach and lines (we heard about) at Mahogany Bay. This was a fantastic vacation! We eagerly anticipate our next Carnival cruise.

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Mar 5, 2014

Caribbean

I would recommend parking off port site because the rates have been raised and i call it price gouging, the parkcruise company was great getting us there and back to the ship. I cruise on all lines and came back to Carnival because of price. My first impression of the ship when I entered it was nothing special, the atrium was fairly plain, nothing noteworthy about it. First time on the Dream, was told by a previous cruiser on Dream that

you did not notice crowding, were they wrong. Nothing spectacular about whole cruise. Lots of small problems on the boat, one day the water tasted bad because the desalination plant could not keep up with demand. On our floor maintenance was always working on bathrooms (our toilet would not flush had to call maintenance, they were there fast, i think the boat has a plumbing problem), Dining room service was great, servers spectacular. i tried to eat in dining room all meals, I do not like buffets and the one meal I had there was not very good. Rooms stewards kept room clean. On the St thomas port morning, major confrontation in the halls, the shopping guide told everyone to be in line at 10:30 for 11:00am docking, they were there. "uncle brucey', comic club mc, was in the hall yelling at the people in the line to go away, do not come here until 11:00, people told him what they had been told, he argued with them, someone needs to get there stories straight. Debarkation was fast and easy. while we had no major problems, there was nothing noteworthy about the ship, on anything on board. The Dream appears to have simply been designed to carry a lot of people with little extra being placed into its design and amenities. Best desert on the seas, chocolate warming cake. Always clean cabin and pleasant, the room attendant never introduced themselves to us, so have no idea what they were, they did a good job. Carnival is really for young crowd, family and heavy drinkers. St thomas is a great port

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By Joe_CR

  • New

Sep 10, 2013

Eastern Caribbean

After reading some of these reviews I've come to the conclusion that people don't know the ins and outs of cruising. 1. Yes, the ship is crowded and the elevators are busy: try using an elevator bank that is not in the center of the ship. There are elevators fore and aft and mid ships on just about every ship. These are usually not as busy as the mid ship elevator. 2. The buffet is crowded: sure it is, it's the easiest please to eat without

getting dressed up. Find place to sit before you get in line, have a friend guard it until you have your entree, wait for them to get theirs and then go back for dessert. Just a little tip, placing your napkin on you plate lets the waitstaff know that you are done. Putting the napkin on the chair means you are coming back. 3. If you want to avoid lines in stairways for shows or getting off the ship for port calls either get there earley or wait, the show will still go on and that straw hat you want will still be at some locals stall waiting to take your money. 4. Noise: you are on a ship, noise happens. Kids play, drunks do stupid things and you are going to hear it. When was the last time you were at a Day Inn and didn't hear anything? 5. Smells: you are on a ship with very strict maritime laws prohibiting the ship from dumping any waste over board. Every now and then things don't go so well, it happens. Usually the crew will handle these problems as soon as you let them know. 6. Crew members: cruise ship crew members are some of the hardest workers you will ever see. Countless hours working, costume changes (from one venue to the next) living in very close quarters with people they don't know and still showing a smiling face for you. I do some work for ships, these tips aren't from that but from my real experience traveling.

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Aug 16, 2013

Carribean

I went into this cruise completely fed up with Carnival. My husband and I had requested to rebook our vacation on a cheaper cruise when we discovered we had to work at the last minute, and Carnival flat out refused. After complaining on social media about the poor service, they rebooked us. After that, we were unable to book our excursion or airport transport because their website kept malfunctioning, and we were told they couldn't book over the phone.

When we finally found the shuttle at their airport, we were told there were delays and the ship would be leaving without us even if we were on a delayed Carnival shuttle. I was shocked. However, the staff aboard the Dream made our vacation absolutely wonderful. Every single person we encountered was helpful, kind, friendly, and appeared to be doing their best to make sure every guest had a great experience. The food was delicious! We loved everything we ate, especially in the crimson dining room. However, be prepared for long lines and long waits no matter where you go. Our stateroom was very clean, very comfortable, quiet, and our steward Ozzy dd an outstanding job attending to our every need. We booked a balcony room on Carnival last time and while it was fun, not worth the extra expense. We were only in the room to shower and sleep. Jaime and Gumbie (cruise director and assistant cruise director) and the rest of the entertainment staff worked so hard to create tons of fun activities for all ages. As a married couple in our 30s with no kids, our only problem was that there were too many fun things and not enough time to try them all! What really made this cruise was the attitude of the entertainment staff. They were constantly excited, full of energy, and charismatic, you couldn't help but get sucked in and have fun! The days at sea were just as good as the ports of call, although like the food, be prepared to wait in long lines and arrive early for anything you have your heart set on. We only did one excursion (ferry from St. Thomas to St. John on the "Lady Virginia") and that was wonderful. The other ports (Nassau, San Juan and Grand Turk) had plenty of things to do within a short (mainly walking) distance from the ports. Despite our excellent experience, I don't see us sailing on CCL again and don't really recommend it. The staff is amazing, but the company policies really put us off. As I said, we had poor customer service from day 1. You will be nickel and dimed on every little thing, it seems that CCL is constantly looking for ways to make more money off guests. It's like a trip with a used car salesman. Here's just some of the places guests are subjected to sales pitches: dining room comedy shows Fun Times (daily list of activities) PA system on board television room mailbox entering the buffet gangway leaving for excursions and that's just the ones I can remember off the top of my head. We are school teachers who worked hard to save money and budgeted carefully for our vacation like I imagine most people do and it's pretty frustrating to have people in your face pushing you to spend more money every time you turn around. We were getting so irritated that we made a point to drink only in the ports of call just to avoid giving more money to Carnival. Anyone who's filthy rich and can throw away money at the drop of a hat may enjoy this, I wouldn't know, but for us working class folks it was too stressful and we are thinking an all inclusive resort may be our next trip.

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Jul 23, 2013

Caribbean

We had a great time. The cabin steward Michael was amazing, very accommodating. My sons (17 and 6) had fun attending the Camp Carnival activities. I would do this again. The food was good. We saw a lot of recycling of breakfast sausages in lunch and dinner menu. Overall I would say it was tasty and good. The stateroom was excellent. Always clean and tidy upon our return. I rested very well in there. I truly needed that. The activities

were amazing. Every sail night there was something to look forward to. It was family orientated and worth getting out of your stateroom for. Unfortunately we did not participate on the excursions offered (we were on our own as a group of 12) The trip was all that was expected. I would book again on the Dream

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Jul 20, 2013

carnival Dream

After experiencing many cruises on other lines including the Carnival Valor in the past, I can honestly say never again on Carnival. The ship is beautiful but designed poorly for access to other areas. In public areas hallways jammed because they are narrow for people going in opposite directions and the fact photos are displayed so people stop to look and it stops the flow. I understand photo sales are a big part of the cruise lines income

but they are creating an unnecessary hazard as far as being able to get around.So many photographers also was a pain. Food lines unbearable and long. On days at sea, crowds at pools, hard to find lounges even in other parts of ship. DJ's music while not my taste ridiculously blasting. Dining room slow and inefficient altho staff very pleasant and friendly.and overworked. Didnt realize it was Captain's dinner till saw next day photos in frame that that so. People going to dining room in evening dressed like slobs, ripped shorts ,flip flops etc. Felt like overall we were a herd of animals moving around ship. Cabin steward very good and generally felt staff was lovely. Shows in the Encore room were OK,dancers young and energetic, could have had better lead singers Jaime, cruise director works hard and is super pleasant and affable as was Damir, the matrei Dee in the dining room. The only good thing about Carnival I can sale is boarding and deembarking was orderly and a breeze. Adequate,some meals not good.like the filet migon dinner and roast turkey-sent back both. Eggs always cold, buffet items not even warm. Good-we were in 11262-kept clean and staightened out Just went to shows thought excursions were expensive for the amount of time on shore-we didn't participate, did our own thing cheaper privately I think I did above, Would never travel on a large ship again, prefer more elegance andand personal attention, fewer people. Have been on Celebrity Soltice and it was more gnteel then this experience. This is a cruise for people who don't care for service.

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Jun 2, 2013

Central America

First off I want to praise our bartenders on the Ocean Plaza. Yes we were drinking heavily, but they were so friendly and entertaining, everyone we met felt the same way. They took care of us and had fun doing it. That way we had fun too. So Darunee, Ampanan and Jeerasuda, here's to you ladies, you held it down every night and made it fun for us all! We all felt special every time and landed at your station each night we were out. I can't say enough

about you and wish you well. Also, our room crew were always on point. Stateroom 7376 was always hooked up with ice for my water and clean and ready when we returned. Smiles every time we saw them and comments if we looked nice. I wish I had their names because I have gone on several cruises and these guys exceeded the past experiences. Overall, everything went smoothly, with luggage express, and the helpful personnel at the airport and terminal. Over all this is the best experience we have had to date. The only issue is my husband and family were given a gold card and I had a red card, even though we have always traveled together. This was not resolved even though the service desk said they would call us after having the research done. We never heard back on this issue and it still needs resolution. The breakfast eggs and other foods ended up always cold because of the winds on deck. Nothing much that can be done. Only other thing is the salt shakers were always clogged up and if you open them it was brown gook. They needed to be cleaned more often and why not rice to keep them from clumping? The brown looking salt was off-putting and if we had to open the salt shaker, that meant cleaning the top of the shaker and shaking out dirty looking salt first before using clumped up salt. Always cleaned on time and ready when we returned. Stateroom 7376 was always hooked up with ice and ready for us. The clubs were pretty good this time with DJ Scribbles playing many types of music. We enjoyed him on the Lido Deck the first day and 3 nights at Caliente. Although specifically latin was a little long for the crowd who gathered. By then he left, I would have preferred his music offering to the DJ who took over. I ended up leaving. Honduras and Belize were great. Still have the Mexican and Costa Maya shopping trials. One guy told a women she was ripping them off. She was so flustered when she actually made a sale, for them to say thank you for ripping us off. Maybe both sides need to make some changes if we think we can make a deal for a low price cuz they want to sell merchandise, and they think they can hike the price but will take much lower prices for a sale in desperation. Neither are happy but it is fostered by these 'shop villages'. Better to have an excursion than shop in this environment. There's gotta be a better way! Overall, DJ Scribbles, Darunee, Amapanan and Jeerasuda, my room crew for room 7376 and the dining room crew of 3 for table 352 (Orlando) were great. We went on the Discover Roatan trip, which was so great an we loved our tour guide Lena. We left wishing we could do more for the people and our guide. This tour was beyond our expectations, but the people need more support and this trip needs more exposure.

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Mar 10, 2013

Western Caribbean

First, the good. The staff on the Carnival Dream were all terrific. The ship is beautiful and clean. However, this ship does not handle crowds well. The new design of the Dream class added an entire deck of cabins, without a proportional amount of public space. The result is crowds and lines for food and to get into shows (including the show at the main theater, which was not increased in size from the Glory/Valor designs. A Carnival cruise

is usually on the low end as far as cost, and so I guess you get what you pay for. The food was good (not great). I am familiar with the menu for dinner as it has been essentially the same for the past 5-7 years. There is something for everyone here, although I think that adding meat loaf and "gourmet" hamburger to the menu was a WalMart type move. In order to get a good steak, you have to go to one of the specialty restaurants and pay extra. Our waiter was very nice, but perhaps spread a little thin. There was great disparity as to how long it took to get our orders. We had a balcony on the Lido deck which is conveniently located on the same deck as the pool and the buffet (which we used for breakfast and lunch). The stateroom was clean and our cabin stewart was very pleasant and helpful. The onboard activities are getting a little old for us (this being our 14th Carnival cruise). The men's hairy chest contest is really old school. We did the Belize cave tubing. It was a good experience, but it took the entire day (1.5 hours by van to get there and 45 minutes of walking to get to the start of the excursion). We are experienced Carnival cruisers, but this cruise had our group of 33 talking about using a different cruise line next year; and at least to never use the Dream class of ship again. The lines were terrible (waiting 50 minutes to get a hamburger??). The best part was the crew. They were professional, friendly and helpful.

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Feb 15, 2013

PUERTO VALLARTA MAZATLAN CABO

Air conditioner would not work (FAN IN CEILING) so maintenance removed the fan and placed on floor in middle of room. Never came back even though we complained very day about parts on our floor. No air, no window to open, a 18 month old daughter, hell for a week. Complained when we returned to Canada but no response from Carnival. We stated that we would never sail Carnival again and never will. We have taken several cruises since with Celebrity,

Princess, Disney, and on the Royal Clipper.

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By Dee_CR

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Feb 6, 2013

Western Caribbean

I have cruised on the Carnival Dream 3 times with my bro & his wife and once shared a cabin with a co-worker. I have already booked my 4th cruise on the Carnival Dream for September 7, 2013 (new itinerary). I have stayed in an interior cabin twice and once in a balcony suite, and my cruise in September 2013 will be in an interior (upper/lower) cabin. The cabin stewards have been great and very attentive. But our dinner dining on our last

cruise in September 2012 was nothing to write home about -- our head waiter although nice, just did not provide good service. Birthday and anniversary celebrations were never recognized by staff, frequently never got exactly what you order and ice cream ordered for desert would be delivered melted (looked like milk). Although, our dining was not what we expected, poor dining service did not ruin our vacation. Always keep in mind, "nothing in life is perfect. Cruising is what you make of it." I have been cruising since May 2010 and have had some bad experiences (not with the cruise liner), but I have had fun on every Carnival cruise ship I have been on despite any mishaps. Carnival Dream was dried dock after our cruise in September 1, 2012 so we can't wait to see the updates done on the Lido Deck. The food was plenty and there was a variety to choose from on Carnival Dream. Interior staterooms and the balcony suite were very nice and clean. The cabin stewards were all great and attentive. Cabin stewards always called me by my name whether in stateroom area cleaning or when they got off at port. Plenty of activities for all. Sometimes activities overlapped and you would have to choose which you were going to miss. The production shows and comedies were really great. Now the entertainment (one-man band) on the Lido Deck on cruise for September 1, 2012 was down right awful. The Lido deck that usually has plenty of people at the bars, in the pools, lying on chaise lounges, or sitting around tables started leaving the area. The guy was really BAD. I have been on Carnival Dream 3 times and have already booked another cruise on September 7, 2013 going to San Juan, Puerto Rico. September 3, 2011 and September 1, 2012 cruised on the Dream to Western Caribbean (Belize, Honduras, Cozumel, and Costa Maya) and September 11, 2010 cruised on the Dream to Eastern Caribbean (Nassau, Bahamas; St. Thomas, and St. Maarten). Have enjoyed all the ports, but had a really nice time in Costa Maya, Mexico because the beach was in the center of the shopping (no need to take an excursion to the island beach) and partying at Senor Frog was nice.

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By Eric_CR

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Nov 2, 2012

Western Carribean

This cruise could've been titled Dream; Trick or Treat. Carnival as well as the travel agent we booked through did a good job with updating the status of the cruise. We were notified on Friday, Oct. 26th that the departure would be delayed by one day. The Dream is a cattle boat. For being the "flag ship" for the line it's a bust. More people and less staff equals poor service. Carnival should dry dock the Dream and update it. You will

find that smaller ships have just as much to do on board as you will find on the Dream...but with less people. This trip has turned me off of Carnival and will try RCI next go around. Boring. No coffee on Lido deck during breakfast hours. Greasy and cold food in main dining room. When the wind wasn't blowing we could get some sleep. When the wind was blowing the creaking and popping noises of the balcony was horrible. Not enough deck chairs to accomodate the larger crowds. Tours? Book 'em through off ship lines. Carnival has played to the lowest level on the Dream. Service was poor at best, the staff is stressed and you as the traveler can see it in the work and attitude. With the lower prices for the cabins the people who travel now are rude and really add a new take in adventure in travel. A lot of small things add up to a big bummer. Coffee was a premium to find during the breakfast hours on Lido as the coffee machines were broke or were just brewing at 7:30AM. Twice we lost access to the balcony as they used 4hrs to clean them on "At sea" days. Why they didn't clean it during port days when folks were gone is beyond me. Septic tank nearly cleared the 5th floor all together, the smell was so horrible you could hear some folks dry heaving as they caught a good whiff. The smell was around for two days. Would NEVER travel on the Dream again.

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By Eric_CR

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Nov 2, 2012

Western Carribean

This cruise could've been titled Dream; Trick or Treat. Carnival as well as the travel agent we booked through did a good job with updating the status of the cruise. We were notified on Friday, Oct. 26th that the departure would be delayed by one day. The Dream is a cattle boat. For being the "flag ship" for the line it's a bust. More people and less staff equals poor service. Carnival should dry dock the Dream and update it. You will

find that smaller ships have just as much to do on board as you will find on the Dream...but with less people. This trip has turned me off of Carnival and will try RCI next go around. Boring. No coffee on Lido deck during breakfast hours. Greasy and cold food in main dining room. When the wind wasn't blowing we could get some sleep. When the wind was blowing the creaking and popping noises of the balcony was horrible. Not enough deck chairs to accomodate the larger crowds. Tours? Book 'em through off ship lines. Carnival has played to the lowest level on the Dream. Service was poor at best, the staff is stressed and you as the traveler can see it in the work and attitude. With the lower prices for the cabins the people who travel now are rude and really add a new take in adventure in travel. A lot of small things add up to a big bummer. Coffee was a premium to find during the breakfast hours on Lido as the coffee machines were broke or were just brewing at 7:30AM. Twice we lost access to the balcony as they used 4hrs to clean them on "At sea" days. Why they didn't clean it during port days when folks were gone is beyond me. Septic tank nearly cleared the 5th floor all together, the smell was so horrible you could hear some folks dry heaving as they caught a good whiff. The smell was around for two days. Would NEVER travel on the Dream again.

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Sep 3, 2012

eastern caribbean

Wish I woke from this dream! We booked on the Carnival Dream. We read some of the bad reviews about the Dream, but thought maybe they were just real critical people. We cruised once before on the Royal Caribbean Oasis of the Seas.. that was an unbelievable ship. So on the Dream, we were rerouted because of the hurricane, so we were going to do the trip backwards. 2 days at sea then the islands, changing one of the islands to Grand Turk, no

problem. But they shut down all the pools and slides because it was windy, except for one in the rear that was real small and had 50 people trying to jam into it. So there was nothing to do for the boys which were 10 and 12. They did have mini golf on the upper deck, but was so windy, was very hard to play. Even after the winds from the hurricane, it was very windy to walk around the ship because of the way the ship was made. I went to the front desk they said they can play bean bag toss... yikes.. I went to the "kids" club they had board games for them to play, and my 10 year old was could have gone to story time, which he said no way to. So I went to front desk and they said there was a class they can go to on mixology so I guess I can send my 10 and 12 year old boys to a class to make martinis. Most of the activities were for much older people. joint pain,, etc. I went to the desk again. he said well it's because of the weather, but I said you are on the ocean in the Caribbean, you can have bad weather anytime don't you have other plans for kids to do. Another family that had 5 kids with them were ticked too because there was nothing to do. The kids were riding up and down the elevators to have fun and watching TV. The first day was horrible to get in and on the boat, waited an hour in the car just to get through the parking lot to drop the suit cases, then another 1 1/2 hours to get through the sign in, and the first meal it took almost 2 hours to get food and a table to eat. You should have seen the lines at the elevators. We would go for meals they didn't have plates, or utensils, or waited in line for everything, good luck getting a soft drink, what a pain. Food was fair, evening meals were slightly better. We were fed up, the first day we went to the desk and said we want to get off. We had to be on the boat 2 days because we were out to sea. The first island we went to, we got off made arrangements to stay there for the rest of our vacation, we had stayed previously and were familiar with the island. The ship did credit us the rest of the last 3 days of the trip and paid for a flight back to Orlando our original port. We were very disappointed with carnival's biggest and "best ship" the Dream. It was also hard to get around on the ship, you needed to carry a map with you at all times. also, no deck went completely through the ship. To get to the lobby, you would walk across the whole ship, then have to go up a level, around a hallway then back down to get to the lobby, or you would have to walk through the restaurants to get through the lobby. they had a few stores on the ship, not much, and only one "special" restaurant other than the buffet or sit down dinner. Also the room was pretty roomy for a boat, beds were nice, but walls were thin. We heard kids running up and down the halls, and conversations in the rooms next to us. When we would stop to ask someone a question, no one knew anything. I don't know if they didn't know, or didn't understand. Maybe if we were traveling without our kids, and wanted to eat and gamble,it would have been a better trip. On a better note, the comedians were very good, they had "clean" shows in the evening for the kids to watch. When we had the final complaint with the customer service they did everything to help us get off the ship, and even booked and paid for the flights back to the original port,and credited us the last half of the cruise.

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By Jane_CR

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Apr 29, 2012

western

Kids, Kids, Kids, Kids, Kids - CHAOS. Parents not supervising kids or their activites. Carnival does not intervene and turn a blind eye, kids are on vacation we were told. With all the activities on board the kids are still TOO BORED. I will say the parents are very satisified because they don't see their kids the whole cruise - - people without kids are the ones that suffer because the kids make sure to stay away from where their parents

will be. If we wanted to spend vacation time with so many kids we would have gone on a Disney cruise.

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Apr 22, 2012

Eastern Caribbean

I've read some the reviews written about this cruise and they are all absolutely correct. This was a very unpleasant vacation for us adults. Our grand children enjoy it (their first cruise) The wait staff for the first 5 days was very unpleasant. They eased up after that but it was already too late. The shows were adequate at best except for country western night which was extremely bad. Activities were not up to par. The worst was the food. I was

a line chef years ago and would never serve that garbage at my restaurant. You can't control the weather conditions , so the rocking of the ship which caused my wife to smash her back and head into the shower can't be blamed on the crew but we went on Princess cruise last year and didn't experience any of these disappointments. Princess cruise was 11 out 10. It was outstanding. Carnival, take a look how Princess conducts its cruises and learn from it!

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Apr 6, 2012

Western Caribbean

My cruise experience with Carnival was Ups and Downs (yes, all puns intended). I expected just a little more and got a little less. Overall, any quality time I spend with my wife and kids are great, and my kids did enjoy themselves. On the other hand my wife and I ran into some ups and downs. With respect to taste, the food was ok, but as far as hot or cold, it was more like warm. Our waiter Ronny was great. The service was good and the

conversation was good. Cruise food is what it is, and there is no comparison to home cooked food so as for taste my wife and I were fine with the taste (would have preferred for the hot food to actually been served hot, and we know it was not Ronny's fault at all). Our stateroom was fine. We really liked our cove balcony. Down: There was not much in the way of late entertainment. The candle burned out early, and instead of sparkling bubbles we got a mild fizzle. My eldest son and his best friend were not impressed with the night life. The clubs were not up to par with the party image Carnival promotes. The oversized bathtubs Carnival calls pools were an insult. My son and his friend made the best of it, but my wife and I stay away from the large wash tubs (pools). Up: The comedians were ok. The shows were entertaining. The live merengue band sounded very pleasant. Up: We really really enjoyed Tulum ruins. It was hot as hell that day, and it was worth it. If do not enjoy the heat, walking or iguanas stay on the ship. On the other hand if you don't mind some heat (drink lots of water), don't mind walking off some of the food you will consume and exploring then the ruins excursion is for you. The beach at Rotan was beautiful. Costa Maya was nice, but the constant drizzle rained on the parade. Down: Belize fell short. It's a very commercial. You may want to either stay on the ship or go on an excursion for sure. This was my family's first cruise with Carnival. The Carnival Dream is a large ship that at first glance is impressive, but certain details sort of damper that first impression. Down: Our cabin seemed to have been located under a very noisy bawling alley (galley). A slight rotten egg odor. Slow elevators. The ship's setup is does not possess an easy flow to follow in getting around. Yes, there is a slight rocking, but it is not as bad (at least when we were on the ship) that would warrant cry about. Up: The ship was overall, clean. Even though our cabin seemed to have been located under a bowling alley, customer serve was quick and very good in responding. The issue was addressed as best as it could be. My wife and i were satisfied with the resolution to the problem. Overall, in the end was my cruise the best it could be, maybe not, but would I sail with carnival again, Yes.

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Jan 18, 2012

western caribbean

The "dream" should be called the "nightmare",After ten cruises this would be labeled the cruise from H---,Never after ten cruises,, never before on carnival,disney,rci and ncl,have we been more disappointed than being on this ship.From boarding a getting on the elevators(like saunas)Our dining experience was terrible,waiters rude,no service,after two nights went to the buffet,mediocre to say the least.not enough room on the pool deck or in the pools.

bar service was terrible unless you wanted alcohol.(bought the unlimited soft drink).Found hair in my food at the buffet twice. missed a lot of the scarce entertainment because of no elevators proximity of the venues.One entertainment rep. was very rude.Brittany was very good. only one towel station,no library books,no game room,had to beg for daily puzzles. No sausage or hash browns on the breakfast buffet til the last morning,The raw bacon was rationed(daily).Our state room was the high point of the cruise

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Dec 24, 2011

Eastern Caribbean

This was our first and will be our last cruise. The overall experience of cruising is not our vacation cup of tea. Our 16 year old, 13 year old, and 6 year old did have a good time. . .thus my highest rating for family friendliness. The food in the dining room was very good. The buffet however was overcrowded and difficult to navigate. The food on the buffet was moderately good. The pasta bar was excellent. I am glutenfree and was told ahead

of time that I would have options galore. . . well that was partially true. In the dining room absolutely, thanks to my super-helpful personal assistant :) who helped me choose my dinners for the next night and breakfast for the next morning. But at the buffet. . . there was little to no information available as to what was in things and very few "simple" items that i could have as go-to options (like just simple grilled chicken) . . . Small. very very small. and don't even get me started on the bathroom. And we had 4 of us in there!!!! When it says a maximum of 4 berths, that is a MAXIMUM number and in my opinion any travel agent that doesn't tell you to put no more than 3 people in one of those rooms is not worth their weight. . . there was definitely a variety of activities but because of how many people are onboard often when you go to do something like mini-golf or the fitness center or basketball there are so many people you have to either just forget it and come back later or get in line!!! Not easy to tell a 6 year old, sorry honey we can't do mini-golf for the 3rd time today!!!! :( The excursions were the highlight of our cruise. We did a kayak, hike and snorkel on St. Thomas and a butterfly farm on St. Maarten and would recommend both. Pricey, but great!! A cruise may seem like a great value when you just look at the per person base cost, but then add on gratuities, any excursion expenses, and all the miscellaneous expenses on board (alcohol, soft drinks, laundry, games, in-room movies, etc. etc.) and any shopping and it adds up VERY quickly. . .also became very frustrated with trying to get information before and during our cruise. . . the faqs on carnival's website are not helpful AT ALL and then when we called customer service we were given not one, not 2, but 3 different answers to the SAME questions. Really??? Also the first day of the cruise was an exhausting and very stressful experience. . .dealing with the lines at the terminal, all the mess of showing all your documents over and over (passports, boarding pass, etc.), then you finally get on board and you are literally attacked by multiple people taking your group picture, then you make your way VERY slowly on the elevators up to the ONE place where everyone on ship is forced to gather until they can get in their rooms. . . which is a madhouse and completely overwhelming!!!

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Dec 13, 2011

Eastern Caribbean

This was my 15th Cruise, 7th with Carnival. Ship is very nice. Cabins are very comfortable. Plenty of activities and action onboard. Serenity (adults only) area is very nice. Good luck getting a spot though. I went up at 8 am on the last sea day and barely got a spot. There are a multitude of secluded areas you can go to for peace and quiet. Embarkation and Debarkation were both very well organized. However, The crew on this ship could use a major

overhaul. The ones I dealt with were very unfriendly and had a strictly business mentality. Worst crew ever. Communication from the Bridge during an extremely rough sea and wind event (day and a half) was non- existent. We were told on the evening before arrival at St Thomas that we would be getting into port 2 hrs late due to the conditions outside. However, I woke up and found we had actually arrrived a few minutes earlier than originally scheduled. I had made new plans for my group of 26 based on the info they provided, made adjustments with my excursion and transport folks etc. Come to find out that we had a medical emergency onboard and were able to make up the time and get to port as originally scheduled. No offense to the person who needed medical attention, but if the time could be made up, why didn't they just make it up. Instead they inconvenienced 3000 people, for what? I never could get an answer form the crew members I asked about it. Overall, a cruise is what you make it, however you can't control everything, and the things you can't control are what you notice most. Also good luck getting elevator service on this ship. There are plenty of them, but for some reason you always wait, and when you finally get one, plan on stopping on every floor. I have Never seen this before. It wasn't only during peak times, It was always. Overall the food was below average. Ship layout was acceptable and easy to navigate. ports of Nassau, St Thomas and St Maarten were all pretty good as usual. The Stop at Nassau was too short, which caused a serious backup when everyone tried to get back on at the same time. They even had all 3 gangways open and it still took us 45 mins to get back onboard. Even though a good time was had by all in my group, It was still amongst the worst overall cruise experiences I have had as far as expectations being met. I would reccomend serious reconsideration before booking on the Dream. Food was no so good on the Lido Deck. Pasta bar and Fries were the exception. Dining room food was pretty good Stateroom was very nice. Had extended balcony cabon aft #6490. Activities onboard were plentiful. Lots to do if you schedule your days. Find the St Thomas catamaran sail to St John onboard the "Daydreammer" which sails from the Sugar Bay resort. Have done many Cat tours over the years. This one topped them all. Beautiful vessel, great crew and breathtaking\water and surroundings. I booked this tour through Island Marketing ltd. I summed it all up in my opening paragraphs

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Oct 17, 2011

Western Caribbean

This was my 14th and final cruise on CCL. I went into this cruise thinking of the excitement of being on a newer ship and let down big time. Service was fair at best, food...awful. I think instead of CCL building bigger ships to remain competitive, they may want to restablish employee morale. A lot of employees were very brash, rude and down right hateful on several occassions. I will say that if you are fortunate to have Orlando and Felix

in the Dining Room, you have lucked out. They are fantastic! Please understand, I did come into contact with several employees that were very cordial, but these same employees would openly complain about how tired they were and guests heard them. NEVER saw my cabin steward, AND our room was not made on last sea day. The entertainment was fantastic. Very good assortment of talent and enjoyed going each night. Sorry CCL, you've lost my business. I'm hopeful this review helps someone looking to cruise CCL or maybe the Dream. Please let me know if there are specific questions I can help with. 1. Food was awful in the buffet area. If you like salad, this is your area. Although I will say the Mongolian (long lines) was fantastic. The pasta bar(upstairs) is good as well. Do no order the chateaubriand or prime rib in the dining room. The cut of meat for the 'briand' is tough, lacking flavor and prime rib is all fat. Easily disguised with the sauces that are brought to the table. If you can afford it, eat at the Steakhouse every night. That meal was great. Trust me when I tell you...eat in the dining room for b/fast and lunch. Not many folks took advantage of this and you miss the cluster of idiots at buffets. Plus your offering of food is far better. Do it for yourself. The buffet variety is putrid. Very spacious..tons of storage. Fair. We encountered a lot of bad weather and not lots to do. In the past, CCL would go out of their way to make the time at sea "Fun" when weather was compromised. Not this time. One can only do trivia and cornhole so much. Weather killed our excurions. Went in so excited.....Left ship VERY disappointed!! Its pretty sad when you come home from vacation and friends, family and co-workers ask how your trip was and you respond..."it was nice to get away...."

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Oct 11, 2011

Western Caribbean

We surprised our daughter by joining her and a friend on this cruise. The 3rd night at dinner in the dining room I was eating lasagna and bit down on a large chip of a white china plate and upon examination found another large piece in my entree. Everyone from the wait staff to the chef acknowledged there had been dishes broken that night in the kitchen. Reports were filed the doctor was seen and a report given to me. It really ruined the rest

of our cruise as you could imagine. As soon as we returned home I saw my dentist and learned I need the top tooth capped and the bottom one refilled. I have been in contact with Carnival and they refuse to reimburse for the dental work or do anything to compensate me. I had no idea they wouldn't do the right thing. I just can't believe an organization whose slogan is Carnival Cares and Carnival Guarantee is BULL...This was our last Carnival Cruise... Not so good. Broken pieces of china in my lasagna. Not a good variety either. Not near as good as on the Spirit. Table had a cigarette burn and gouges. Couch looked tattered. Again not as good as the Spirit They were fine, but the common areas were to small for the amount of passengers. The snorkeling was great in Roatan Not up to what we thought were Carnival standards. Rudeness of the crew and not very knowledgeable. Worse cruise we have taken.

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Oct 1, 2011

Eastern Carribean

I was a little apprehensive about going on a Carnival cruise because we had previously cruised on sedate Holland American and Princess. We picked Carnival because of the ship's family cabin which turned out great exactly like we imagined, and the children's clubs great reputation. The kids had a blast! The service was excellent and the crew very friendly. The food was below average at the Lido restaurant except for the Pasta Bar, the Indian

restaurant and the Pizzeria; the pastries looked so bad that I did not even have the temptation to try one single one over 7 days.. The food in the Crimson restaurant was very good to excellent. Our cabin (7365) was a perfect 4 person family cabin. It had 1 queen size and a sofa bed which at night was converted into a king size bed just a comfortable as the regular bed. The bathroom included a bathtub with a Jacuzzi and double sinks. For my taste, the focus is too much on entertainment on Carnival and I found that to be too stressful but if we wanted to take the kids on another cruise we might just book on Carnival just because of their great 4 people cabins. We particularly enjoyed the 4 comedians and the large number of comedian shows (between 2 and 4 daily) The Broadway shows and others were OK.

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Sep 18, 2011

eastern Caribbean

Large ship with too many rooms, too few staff, leading to very bad service. Long lines from day one for all the buffet meals. Almost impossible to find a table after in the Lido deck (Gathering). If able to find, had to wait for it to be cleaned. Slow service in the main dining rooms. Long, long wait between courses. Shows were very mediocre and hardly worth the time. I was hustled by the cruise line to give up two delux ocean view rooms (we

had 4 seniors) for the largest suite on the ship (Grand Suite). We paid extra and had trouble moving around (very tight). Anyone who has cruised other cruise lines will not like Carnival. I paid for a Roll Royce and was delivered a Volkswagon. Do yourself a favor and choose another cruise line. Carnival caters to children and the needy. Mediocre Overpriced Very boring and childish St Maartin is nice. See overall summary

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Sep 12, 2011

Western Carribean

Disappointing. Overall, it was just OK. Not worth what we paid for the experience. Adequate, but I've eaten much better in my college cafeteria. All of the desserts tasted the same. Seriously, they were practically indistinguishable. The best part of the trip! We had a cove balcony, which was definitely worth it. We enjoyed the convenience of having a balcony and being able to step out and watch the waves and get some fresh air.

Not very good. They were only mildly entertaining. You'd think that they could come up with more exciting things. They do this every week, after all! They should have more variety. Don't miss: Isla Roatan we got a beach cabana for the day ($225). Definitely worth it if you have a group of 4 and just want a relaxing day at the beach (with service). Our other excursion was a day trip to the Mayan ruins at Tulum, while in Cozumel. The ruins were cool and it was exciting to be able to swim a bit in the water while we were there (the waves were amazing). But there's a lot of travel time to-and-from (both a boat ride and a bus trip), and the bus made a mandatory (and unwanted) shopping stop at an isolated "outlet mall". I would not recommend this company, and I will not be cruising with Carnival again. I would be willing to pay a bit more for a better experience.

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Sep 3, 2011

Eastern Caribbean

This was our first cruise and I was really really impressed. I then talked with other, more experienced cruisers who told us what they were used to in a cruise line and how the quality has gone down, and it makes me want to try other cruises to see how much better they get. Therefore, this is an excellent first cruise. It was fun, relaxing, amazing, inexpensive and apparently isn't even near the best. The ship is new and at first felt

huge. After a week you get to know it. There seemed to be two different cruises going on in the same ship. There was the "casual crowd" - families with children, party goers dressed in jeans and basketball jerseys who crowded the pools and formed lines at the buffet. Then there were people who kept to the serenity deck, and the formal dining room. My wife and I were in the second category. As a student with my wife unemployed we were trying to do the cruise on the cheap and succeeded admirably. I was ready to leave when it was done, but am already thinking about our next cruise and who it will be with. We felt the buffet was a bit too much like a food court at a mall, so we did the formal dining room every night. We signed up for late dining, dressed up and had a waiter serving us. Loved every minute of it. We got to know our table mates and they seat you with people of similar age, so it was great. We exchanged contact info at the end of the cruise. You can tell the experienced cruisers in the dining room because they all order multiple entrees to see what they like. I also liked the pasta bar. It was upstairs from the main buffet so not many people even found it. And of course all night pizza and late night burgers is a hit. I suppose on the nicer cruises it would be shrimp and steak instead of burgers and hot dogs, but I'm not complaining. I think I gained 10 lbs. I was surprised how nice the staterooms were. The staff work so hard, and it shows in how clean the rooms are and even the little details like the towel animals they leave when you go back to your room at night. I didn't notice anything unpleasant and the sway of the ship was very slight even though we were in the aft. I felt seasick at first, but (counter-intuitively) having a meal helps with that. The shows were a lot of fun and we went to all of them. I really wasn't expecting anything so elaborate, honestly. It wasn't broadway level by any means, but I was super impressed by the dancers and the band and the special guests. Our cruise director, Butch, was hilarious. We wrote in a note to his morning show and he read it on the stateroom TV and gave us a bottle of champagne for our trouble! We started the trip trying to do all the onboard activities before we realized we were too tired for all that and started relaxing a bit more. Some of them were just a bit hokey, but I liked the "thriller" dance class. Some of the comedians were better than others, and I think it helped if you were drunk... Didn't do any excursions. Nassau was hard hit by a hurricane so we just poked around and leeched wifi off a local MacDonalds. St. Thomas was fun. We walked into town and grabbed a bus to Magen's bay, easily the best beach I've ever seen, but boy was it crowded. We miscalculated our cash and didn't have enough money to get back so we asked a bus driver nicely and they let us on for $13 instead of $16. The bus is nice because you go over the huge hill and get a panoramic view of the island. St. Maartin is a huge tourist trap on the dutch side. We went to the jewelry stores getting all their freebies, then we walked a few streets over. Local buses are $2 per person to get to the french side (as opposed to $9 pp for a taxi) so we went to Marigot and it was like stepping into France. We had crepes at a little restaurant before heading back to the Dutch side to go swimming. There are a lot of beaches, mostly clothing optional from what I'm told, but only really one that doesn't require a taxi to get to - busses don't go there. But it was ok, even if it was right beside the tourist trap. We got a frozen rum drink and sat in the waves, and even though there were thousands of people there, it was still a little slice of paradise. I think what made this trip for us was that we weren't sure what to expect. We were blown away by everything from the service to the ports of call to the food, you name it. Now that it's over I see many areas that things could be improved. For example, I was told that the balconies weren't that great because the doors swing open, they don't slide. That means that in the wind you'll hear all your neighbours' doors slamming all the time. But we were inside so whatever. We went to the art auction mainly for the free champagne. We left because it was hectic and I felt overwhelmed, but it seems like a fun rich guy hobby. Maybe one day when I'm a rich guy I'll try it again. The one thing I do regret is not trying the waterslides until the last day. Those were a lot of fun, even though there were always a ton of kids in line for them. One fun thing about cruising that you don't get with other types of vacations - you're going to meet people and you always have something to talk about. At breakfast and lunch (and tea during sea days) if you go to the dining room you'll be seated with others, and it's so easy to meet them. "So, you cruise often?" is the easiest opener. I really loved that, and we made some friends that we'll likely keep in touch with.

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Aug 24, 2011

Western Carribbean Cruise

The food was adequate. The activities for the kids did interest them (ages 18, 13,12). The swiming pools were always overcrowded. The food was average at best. Nothing to write home about. Pizza and Burgers etc. For dinner the food was a little better but not much to choose from. Stateroom was sleepable and kept clean by housekeeping who worked very hard. Onboard acvitites did not interest any of us. We found more entertainment just

sitting on the top deck watching the water and sunset. We went on four excursions two with cruise two with Island Marketing, I will rate them in order of best to worst. 1) Excaret in Cozumel(with cruise line) Beautiful Place, food was oustanding, tour guide Carlos was very informative and loves his country. Water was gorgeous and kids loved water cave. I could spend a month there. 2) Snorkel and Beach Break with Sam Wesley in Roatan (with Island Marleting). Another nice excursion away from the crowds. Snorkeling views were okay but the isolation from everyone made it worthwhile. For lunch they took us to Palmetto Bay another oasis with very good food. Relaxing and fun day. The kids loved it. The Wesley family gave some nice touches such as helping kids snorkel some empty beautiful conch shells which we have an display at home and they stopped to pick us fresh mangos on ride back to boat. Nice touch. 3) Cave Tubing in Belize (with Island Marketing) The kids loved this one two as did I. The views under the natural cave and the mountains outside were spectacular. The main tour guids Mike was very funny. Its a little hike (about 30 minutes ) to the starting point. The kids loved jumping off of the cliffs into water. Another nice excursions. Mike took us for some local food but Caution- Dont walk in Belize City alone it is very dangerous. 4) Dolphin meet in Costa Maya (with cruise line). The worst excursion. Was supposed to be hour and a half was only one hour. right at dock by cruise ship. Felt very commercial. I took pictures of the kids and they enjoyed touching and petting the dolphin but the dolphin looked beat up and had only one eye. Don't recommend this. In Roatan we saw a dolphin excursion that looked much better as they looked happy and lively and were in there natural habitat. Actually we saw dolphins that were trying to get inside the pen to eat! Good photo op but nothing much else. Overall vacation was good mainly because of excursions and cruise ship was definitely overpacked. Pools were always elbow to elbow. The dinning room was so packed that we were forced to sit in a side room that felt like a funeral parlor with the colors on the wall. Very dissappointing. Actually by third night half of the diners did not eat dinner in that room but opted for fastfood. Also very dissappointed in tender method on ship. We arrived an hour early for tender tickets but there was no organized line in the room. When cruise employees came in with tickets (they were late) if you were on side of room they went to you got on first tenders. Very unorganized and frustrating. People that came in room 45 minutes after us got tender tickets first.

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Aug 5, 2011

Eastern Caribbean

Just got back from first disappointing Carnival Cruise. Although the weather had something to do with this, you would think a ship of this size and with the latest technologies would be able to weather a slight storm called Emily. I have been on smaller ships in the Carnival fleet that have weathered worse. All that being said I understand the Captain's first responsibility is the saftey of the passengers. The public areas on the ship was way too

small and the pool was too small for such a large number of people. However the dining room staff was exellent. Our server was Amira, she was very attentive and made us feel special. The alternitive ports of call was Turks and Freeport Bahamas. Loved Turks and would gladly go back, as for the port of last resort (ie Freeport, Bahamas) are you kidding?! It looks like a truck stop for boats and smells like fuel. Carnival should remove this from their list of ports of call, couldn't believe it when I woke up expecting at least a nice beach and found rusty old ships sailing by and a broken down dock. I could go on about his port but its over now, over all we had a good time. But being one of their flag ships in the fleet, they do much better. We did purchase future cruise certificates but we will probably use another cruiseline in the future using carnival as a back up.

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Jul 12, 2011

went to the caribbean

Carnival Dream has been the best cruise i've ever been on. i LOVED it. I met a lot of amazing people, i still talk to till this day, and its been almost a year. When my family booked Dream we looked if they had good service,entertainment,and the things on board. And they had it all. What i liked is there is always something to do on board. Your never going to be let bored on this ship. The people that work on board are amazing people as well and very

friendly. They have the big movie screen that plays recently movies that came out at the time like "Avatar" and other movies too. During the day they play Caribbean music; depending on where its going. The boat also had jacuzzi's that was hanging off the boat! Amazing and a very nice look of the ocean. My favorite part, is the deck party!!!!! So much fun. We dance to a lot of songs that anyone at any age can dance to;like the Cupid shuffle and the YMCA. After that, there is the buffet. Yummy. Cant argue with the food.The boat also has two story's to sit,relax and watch people in the pool, the activities on board going on,the look into the ocean and even play ping pong. The boat is big which is another great thing. You don't want to spend a couple of days on a small boat. It also has a basketball court,mini golf,running track,gym with a nice view of the water,sushi bar,and a water park. The water park has six slides. two for the little kids, two medium slide and two BIG ones. The slide is something not to miss. Their fast and fun. The room service was slow tho. You would have to wait an hour for your food to come. Understandable there is over 3,000 people on board. Other than that i love this boat. A lot of entertainment, fun things to do great food. Dream has it all. The food was excellent. They have everything possible to eat. And its ALL YOU CAN EAT ! Doesn't get better then that. They have unlimited pizza bar and chocolate and vanilla ice cream. There is also food on the lido deck during dinner if you just want to lay back that night and not go to dinner too. As well as room service if you want to stay in that night. Desert. Wow they have incredible things for desert. Even things i never heard of or tired before. Everything is nice to try at least once. The food is very good. My stateroom i loved so much. I had great service with the people that cleaned my room. If i left it as a mess, i would come back with everything fresh and clean. They change your pillow cases, bed sheets, towels, everything and wash them everyday. They also vacuum and wash anything that needs to be clean. I had a balcony. Which is something nice to get to. They have a nice view of the port your at. And you can wake up in the morning and have breakfast outside on your balcony. I would think its best choice to get. There could be a day where you just want to stay in your room sleep or just watch a movie. The bed are something you don't want to get up from. There so comfortable. Once you lay on them, you don't want to move. There was always activities on board. A lot of things with the pool. They have things for adults and kids too. Everyone of all ages. You will never be board on this ship. The people are so friendly and want to get you up and have a blast. You don't want to miss learning things about the islands your at. They have great history and their also nice cultures. You would want to swim with dolphins,go jet skiing,snorkeling,and parasailing. These things are fun, and you don't want to miss out. I had the best time on my cruise. Ive been on six and that was the best I've ever been on. I don't think any cruise could top that. We went to the Bahamas, St. Thomas, and St. Maarten. Which I've been to all a couple of times. But there nice places to go visit. Bahamas has the Atlantic Hotel that is so nice, they give you tours of where famous people live and places to shop. St.Thomas is good for buying jewelery for a very good price and has a good view of the island from the top of the mountains. St.Maaten has a wonderful beach, i dont remember the name but very beautiful. White, soft sand. You cant see through the blue warm water. These are nice places to visit for a vacation.

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By MC_CR

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Jun 25, 2011

Eastern Caribbean

We just finished our first cruise on the Carnival Dream. We had a wonderful experience the entire time. Boarding the ship was very efficient and organized. The rooms were always clean and maintained by a friendly staff. The first stop in Nassau was not much to write home about. The only problem we encountered was getting off the ship the last day. We had an early flight out of Orlando and Carnival would not guarantee us to make the flight on time

so we had to hire a company to get us from the ship to the airport. It worked out OK anyway. The food in the Crimson dining area was outstanding each night. Juan, our waiter, did a wonderful job and was very friendly. The food was always hot and delivered promptly. My favorite all week was the Lobster! The food on deck 10 wasn't bad either. I would recommend the pasta bar, deli, and getting some Mongolian BBQ. We had an interior statesroom and it was very clean and nice. I would pack my own bar of soap and shampoo the next time. Our only problem was that we were located directly above the casino and on a few occasions heard a lot of noise from down there. Overall, the rooms were clean, nice, and comfortable. The shows we went to were very good. The dancing show was one of the best you will see at any place in the U.S. The country music show was very good also. The family oriented comedy shows were also real good. The adult comedy was a little raunchy however. There could have been a few more family oriented activities at times during the days at sea. Pool was usually crowded and because of that, we never even went swimming in the pool. I would like to see a good movie selection on the outdoor screen each night instead of some of the activities they provided. Nassau was OK. I would advise anyone to take a tour of the islands of St. Thomas and St. Maartin. We went snorkling in St. Thomas and had an incredible time. We loved watching the different fish species as we snorkled. The view of Maagans beach from the top of St. Thomas is breathtaking. You should not miss this. My kids saw an Iguana as we were touring as well. Overall a great experience for a first time cruiser. Cant wait to try it again in the future.

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Apr 29, 2011

Eastern Carribean

My sister and I had been planning the cruise for 6 months, with 8 of us going family and friends all. We had read other reviews saying the staff never smiled or the service in the dining room was slow. We never really saw either of these. Yes, there were a small handful of staff that needed a smile, but most were very friendly and personable. Our Room Steward team remembered our names always and we never wanted for anything. The dining room team

were not the best, but always made us feel welcomed, including when we saw them away from dinner. We really never had a waiter as we did not frequent any peticular lounge area. Carnival has changed it's policy for past guests receiving ship pins. Now you must be a platinum card holder to get a pin. Since I collect (collected) them, I did notice. I was so upset, I returned the other 3 pins to the cruise services desk. They did try to give me one then, but the other members of my party would still not have them, and I left the desk and my old pins in disgust. I can think of 100 other places Carnival could have saved 25 cents, and this really did change my mind about Carnival. I also wanted to do a load of laundry in the morning at St. Maarten. I could not get a roll of quarters to save my soul as the casino cage was closed and the service desk did not have them (they kept telling me to get them from the casino, ignoring they were closed). The tokens for video games do not work in the laundry rooms (stupid decision). This ship holds 3600 passengers (double capacity) and has a total of 8 washers and 16 dryers. When I finally got my quarters the next day, there was long waits for open washers, and guests who didn't pay attention to the time. I just don't understand Carnivals business decisions at times. The food was not the best, sometimes cold. Lines were long, but moved quickly. Room service took awhile (how long does it take to put 4 tomato juices on a tray with a bucket of ice? Salads were always fresh, never had a wilted piece of lettuce. We were shocked at the first night in the dining room when we were asked if we wanted to "buy" a bottled water or sparkling water, instead of just filling up the glass. Later with dessert, we were asked if we wanted to "buy" a Starbucks coffee, instead of the normal coffee. While our wait staff never asked again, it just reminded us that Carnival is a "for profit" company. It digusted us enough that it caused us not to buy anything else on the ship and Carnival probably lost money for that reason. None of us liked the "squeezed turnip" feeling. The stateroom was always clean and our stewarts really did a fine job at it. Did the waterslide and one trivia contest. Didn't do anything else We did Meghans Bay in St. Thomas. Beach was not that clean, too many people, and we could have taken a taxi there for less. This was our only excursion. Besides the negative, we were able to relax and disconnect from the world. Thats what cruising is about for us.

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Apr 10, 2011

western caribbean

The overall experience was great. I was very nervous about taking my 10 year old and 7 year old, but I should not have been worried. Mom and Dad got time alone and the kids had friends to play with! Food was very good in the dining rooms were very good; the food in the buffett was acceptable. It still was GOOD, but not alot of healthy options. The Steakhouse was worth the extra money - great meal! Well taken care of with our own wine sommalier

and at least two persons taking care of the table. Also, room service was GREAT for the much needed Fourth Meal. :) We had adjoining staterooms with the kids. We had a king size bed and the kids were next door in twin beds. we had no problems and had plenty room; if only the kids would have picked up after themselves! Great - - - I wish they used the movie theater screen every night for activities. We enjoyed the swiming with Dolphins in Cozumel, but I questioin who "owns" the facility. If it is actually owned by Carnival, I am even more pissed for the cost. Cool, yes . . . But I was hoping for a once in a lifetime experience. Tube Caving in Belize was great. We were able to book with an outside company (cavetubing.com) and the did a GREAT Job. Not too expensive and you get to see more than just the port. Belize is beautiful, if you get out of the port area . .. highly recommend it! May sure to ask your guides info about Belize. We didn't get to stop in Honduras because of the weather but I wish I would been able to debark. It had beautiful shoreline. Costa Maya was a Mexican city that is being marketed by the Cruise Lines. USe this port for relaxation, but don't spend your money on "extras" here unless it is something you REALLY want to do. WONDERFUL!

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Mar 9, 2011

southern Caribbean

i was on the Dream the 19th to the 26th of Feb. the weather was great, though we couldnt dock in Hondorus due to high seas and high winds. the ship was very nice,, too big really for those of us who are a bit older now,,, and it was too many kids. i thought i was on a Disney Cruise,, and where was Camp Carnival,,, the kids were everywhere all the time,, and dont they like to play in the glass elevators. and i was disappointed with my room,,,

it was a balcony and i felt it was very small, and i have been in balcony rooms before. The dining room was beautiful and the help at our table was exceptional. My room steward was very nice. there were computers all over the ship so you didnt have to go just to one area. The food is what all carnival ships have,, only the last day i didnt like the food at lunch time and the lines that day were awful. i saw 2 shows and they were both very good. they work very hard,, to get it just right. but i am not going to say the dream was a dream because it wasn't,,, i have been on the Freedom and i liked that better. the food is the same on all the Carnival ships i have been on. it's fine it was small and i felt a bit closed in and it was a balcony room they were fine, the usual stuff dont miss the city tour of Belize,, it makes you realize how lucky you are to be an American.

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By Ted _CR

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Mar 5, 2011

western caribbean

Overcrowded : 4400 people - Ship too big to dock in Roatan b3ecause of weather conditions = another day at sea. With folks reserving lounge chairs on deck at the crack of dawn ther were no chairs left by 9 am. Had to just keep wandering around untl somehting open43d up. Worse than finding a parking spot at a busy store. Steakhouse was very good. the fomral dining was also generally very good but some of the desserts were undoubtedly

premade and not the greatest. Buffet was just OK. The food bars were a nice fall back with Sushi, great pizza, etc available after hours. clean with more than adequate storage. Good staff. But we had noise from the galley above at night. Don't book on deck two under galley. They did give us a discount on the cruise though, because of the noise. Comedians were good. Some shows were good Bands and karioke so - so Otherwise not much that excited us. Some older adults might want to stay away especially when there might be a lot of kids aboard. there were 1100 out of 4400 passengers that were children during our cruise. Tendering process to shore at Belize was tiresome. Otherwise ruins there were great. Had a catamaran cruise with snorlkeling booked for the shore excursion in Roatan but missed it cause the ship couldn't dock in the high winds and seas. The 90,000 T. legend could dock though. Mini Jeep Rhino Tour at Costa Maya did not turn out to be exactly as advertised on the Carnival booking site. They loaded us in a truck and drove around for a while then dumped us out to ride the utility ATV's through the "jungle"/brush for about 40 minutes then badck to the beach. The beach ",Rio" I think, was nice though and the best bar on the cruise. Rented a jeep in Cozumel for $70 and found out later we could rent a driver and van for $128 all day. Beach club there with all the beach toys was fun and drinks were reasonable (especially when compared to the ship). Will look for another ship next time if we go again. Cost of crusie not bad but RT airfare to embarkation point, travel agent fee, travel insurance, on-board costs, and shore excursions more than double the end costs. Can take several folks on a real nice party trip in the states for the $4000 total that we spent on the cruise.

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By Jeff_CR

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Mar 4, 2011

Western Caribbean

The positives of the trip was the staff. The cruise director was one of the best and all the staff was very pleasant. The ship was beautiful, the shows great, and the food was great. The negatives was that the ship seemed more crowded that any carnival cruise that we had been on before. It was near impossible to get a deck chair at times and it just seemed so crowded everywhere. The ship did have plenty of hot tubs though except that half of

them were closed for the last day at sea for cleaning. Why would they be closed for a day at sea? We booked this cruise because of the ports of call and then did not dock at Roatan which was a downer. The food was very good. The buffet lines on Lido were crowded most of the time so I recommend going to the dining room for lunch. I loved the pasta and burrito bars although the burrito bar was extremely slow. I thought there could of been more variety, but overall was good. The dining room for the evenings was excellent. Our waiter was the best. We had kids traveling with us and he especially made their dining special. Every evening he along with a waiter from a neighboring table had a magic trick for us. This is our 3rd cruise and we've always lucked out and have had excellent dining room staff. Our stateroom was always cleaned and have no complaints. Our steward was friendly and one of the best towel creators we've had. We were on the ninth deck and it was noisy above us from the lido deck. We recommend avoiding the ninth deck. The ship just seemed too crowded. It was winter-break in parts of the east coast and the ship was overrun with kids. I don't mind kids, but there were just too many on this cruise. Avoid times when parts of the country have break to avoid the mass number of kids. The shows were great. Three of the four comedians were funny, but once again, the early showing was overcrowded and standing room only. This was the downer of the cruise. We booked the cruise for the port of Roatan. However, as we were sailing right in front of the port, the captain came on the intercom and said it was too windy to port although 2 other ships were already docked. The conditions did not seem that rough and one of the staff said that this is not the 1st time that the ship did not dock at Roatan. Apparently conditions have to be perfect for this size of ship to port there. Carnival should not be using a ship this size at this port if it isn't going to dock fairly often. We had fun at the other 3 ports. Rented a car at Cozumel and drove around the island. At Belize we did a snorkel tour. The waters were rough and the guides were a little pushy about staying with the group of about 100 people so a lot of the younger kids dropped out and just waited on the island. We had a good time at Costa Maya. Booked snorkeling with a local outfit for a lot less dollars and it was just the eight of us. Then spent time on the beach. Really had a good time here. You need cash if you want to buy stuff in the old city. We did you credit card once and we got took for 15 extra dollars.

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Feb 22, 2011

Eastern

Short wait in line to get in to the terminal and then, again, short wait in line to get sail and sign card. I thought the ship was clean and well maintained. There were no signs of wear and tear yet. There is a lot of walking if you are completely at one end and need to get to the other. It is over three football fields long. I would reserve a mid ship cabin next time instead of an aft cabin. The girls thought the Spa was wonderful. I did not go to

the Spa. I thought the food was good, not great. Some of the food "stations" are hard to locate at first and are still out of the way once you locate them. Deck 10 is Lido deck where most of the buffet food is located. Yet, the Pasta Bar is located one deck up.....why? The Deli is located outside near the aft pool. Why? Barbeque Ribs is located on Deck 5 outside...why? Deli sandwiches were lacking meat....where's the meat? Lasagna was good. Pizza was okay... Burgers and Dogs were good....they even have chili, kraut and fried onions for them. Dining room had plenty of choices of entrees each night. Fish, Beef, and Vegetable offerings were plenty. The Chocolate Melting cake everyone is raving about came in different consistencies every night. Entertainment in Dining Room was not up to par compared to other cruises I have been on. Matre'd never came by our table the entire cruise in Crimson Dining Room....Service from our waiter and his assistant was so/so. Although they were very friendly they forgot water and or bread on some nights. Plus, if you want another meal just order it...they will bring it. Stateroom was clean and adequate. We had aft stateroom on Main Deck and found it to be quite a distance to walk to get to the shows at the front of the ship. It was quite noisy at times also when pulling into ports. The steward, Carlos, was more than adequate and was very friendly. He knew our names and addressed us every time he saw us. Activites are the usual cruise ship activites...nothing new. However, it was all good. There was one activity I was involved in and the entertainment staff person showed up 30 minutes late. Some did not wait and missed out on the activity because of the tardiness. We didn't do any excursions. We've been to the islands so many times we go on our own. Walked around Nassau for a few hours. On St Thomas we took a taxi to Coki Beach and rented some lounge chairs and hung out on the beach. In my opinion it is one of the nicest beaches for lounging, snorkeling, and has the availability of food and beverages. It is somewhat under construction. But, overall found it clean and would recommend to singles and families. $5 for lounge chair rental and $5 for snorkel rental. Beer was reasonable too.Then went down town and did some shopping. Met the shopping experts, Carnival Staff from Dream, and they were more than helpful in purchases at Diamonds International. St. Maarten we just walked around town and visited the many shops.....and I mean many. We have been to Orient Beach before and after sunning all day in St Thomas we skipped it this time. We enjoyed the Serenity area on the front of the ship. We found it quiet and clean. However, we witnessed many lounge chairs being saved. I thought the bar area in the Serenity Deck was tended by some great staff from Bali. They remembered our names and were very personable. The Waves pool was packed and the large screen was amazingly clear. Overall I thought it was well worth the money. I never waited in the "long lines" others have talked about and did not smell "the smell." Nassau was a total waste of time. I was told the only reason they stop there is to dump the Dream's garbage every other week. Didn't experience the problems some of the others were talking about. I thought Butch, Entertainment Staff, was excellent. Go, enjoy your cruise. I am sure you will.

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Feb 16, 2011

Belize Cozumel Honduras Costa Maya

We just salied on the Dream 1/22/11 and had a great time. The entertainment was excellent! We spent hours at the comedy club with some great comedians. Most of the staff was very friendly. They automatically put the tips on your bill the last day but you can adjust them as we did for service that wasn't up to standards. The only negative thing I will say is that the food is not good. You will always find something to eat like the sandwhich

station but that's about the only good thing to eat. I didn't gain any weight because there really wasn't anything I tried that was worth finishing. The desserts were gross so I stuck to the ice cream machine. The pasta bar was nasty as well as the burrito bar. Most of the food tasted like it had ben microwaved and was previously frozen. The pizza bar was by far the most disappointing food station on the ship. It tasted like frozen pizza. Overall we still had a great time but we'll prob go with Royal Caribbean again next since they have better food than Carnival We got a balcony room for the first time and were pleasantly surprised that is was a much larger room than what we've had in the past. There was always a show to watch or some activity to do but they were very busy because of the amount of passengers on board this mega ship. We tried to miniture golf but they were out of balls. The water slides were fun but tore up our back with a very painful strawberry. Belize-Mayan Ruin Tour (8 hr. one) Costa Maya-Mayan Ruin Tour (7 hr. one) Don't waste money on a transfer from Orlando airport. It is much cheaper to rent a car from Avis (one way rental) and drop it off at port for only $30. Our friends paid $75 pp. for their transfer.

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By Jan_CR

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Feb 13, 2011

Western Caribbean

I was not impressed by the Dream. Did not feel like the bigger ship had much space to it. Everything was cramped. The deck seating for the large screen outside did not offer much room for many guest. We did come across a sewer type smell on the lower decks about midship. The other carnival ships we have been on in the past just seemed better to us. The food was good. However, our waiter was slow and did not try to offer anything outside

the menu. My husband did not feel well for a few days and the waiter was no help in trying to get him some type of bland foods not even a cracker. I hate the buffet lines people can get so rude butting in constantly to get their milk or their silverware or just little bit of something so they don't have to wait in line. About the 5th day you just want to throw your tray at them. Do not stay in the aft part of the ship you will walk forever to get to your room. The extended balcony room does not have the couch inside. I felt like for what we paid our room was small in comparison to the other balcony rooms we had on other ships. Music was not always playing at the pool. If you could not find a chair on the big screen side you were not able to hear any of the live music that was played during the afternoon. Of course chairs were always being saved. We did the excursion in Cozumel the Passion Island beach with the twister speed boat. This was a good excursion for the money. The beach was clean and very private. We will most likely do another carnival cruise but not on the Dream. I think the Freedom ship is bette or Valor.

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By Adam_CR

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Feb 2, 2011

Western Carribbean

Very dissatisfied after paying $3000 for a Penthouse suite for our 23rd Wedding Anniversary. Water came up through the floor drain 3 inches deep almost going into our cabin. Greeter at the terminal was very rude and we were not on the ship yet. Cake was not in the room upon arrival as promised. After boarding at 11:00 AM whennot many people were onboard it took over 5 hours to get 2 pieces of luggage delivered. Pizza is all that is available to eat

after 9 PM and it was made as cheap as possible and taste like cardboard. Too many people on the ship. Most of the staff is unfriendly. (not all) Ships layout is cumbersome and for a ship this size the rooms are much smaller than other ships which are smaller. Too many children on the ship which normally occupy the hot tubs as swimming pools and run up and down the hall at all hours. Belize is a dump. Stayed off the ship 1 hour there before my wife became nervous and wanted to get back to the ship. A lot of beggars and it is very poor. We had occurances where the staff in the dining got into a fight one night and as a result we spent 2 hours in the dining room. Wireless internet is very slow and expensive. Our closet lights remained on all night because the doors would not close properly. The in room refridgerator never would get cold. Managers were rude and talked to me as if I were ignorant. Took 2 days to get a manager to talk to me and they sent the room steward manager whom I saw playing volleyball on the beach with a female employee the day before. Seems he did not have time to address my concerns because he had to play. Observed 2 employees kissing in the hallway next to the elevators. (very unprofessional) I had to go down to guest services 3 times to get someone with any authority to speak to us and it was not until the day before we departed that someone began trying to address my issues. They overcharged me for one excursion but at least refunded it. For $3000 I got a $500 cruise. Very dissapointed and even after writing letters and sending emails to the corporate office in Miami they continued to insult me by telling me that if I were to rebook on another cruise with them they would give me 20% off but they cannot refund any money once I had paid it. My wife has stated NEVER again would she step foot on a Carnival cruise ship. We are going to try Royal Carribbean Cruise lines and you should too. Not enough choices. Food in Dining rooms is luke warm or cold most of the time. After 9 PM if you do not like cardboard Pizza then you better pack a sack from Dinner and leave it in your room to eat later. The food choices are VERY limited. Too small for a Penthouse Suite. This room is smaller than a regualr suite on Carnival's Sensation ship. Save your money and get a small room if you have to go on Carnival. Do better and go on Royal Carribbean instead. Very limited. This ship has the fewest and some of the dummest activities of all the ships we have been on. In Mexico on the Tulum 8 hour excursion make sure you do not have to go to the bathroom because they charge you. When they guy told me 25 cents to use the restroom and 25 cents for my wife I said you are kidding right? He says, "No". After paying 50 cents he then brought our a roll of toilet paper, tore off a small piece and handed it to my wife. Not a roll, A PIECE like 3 sheets. The large boat ride from Cozumel to Playa Del Carmen to catch the bus to Tulum was terrible. 20% of the people on the boat were throwing up. If you take this boat (big yellow boat) please make sure you get a barf bag at the door. You will need it. Ship only stayed in Cozumel for 8 hours which is too little. We did this excursion and only had 20 minutes to get back to the ship once back at Cozumel. They should remove Belize from the itenary and stay overnight in Cozumel. belize is a dump. Isla Roatan (Honduras Island) was nice and clean. This is a good beach. Don't pay for the flying chair ride. It's not worth it. You have to wait 30 minutes to get on the thing and the ride lasts for 4 minutes. You can walk to the beach in 5 minutes versus wasting time in the chair line. We paid for the chair lieft, rode it over but we walked back. If we had known this before we would have walked it both ways. The letter below was sent to Carnival Cruise Lines. I booked a cruise on the Carnival Dream for November 12 through November 20, 2010 departing from Port Canaveral, Florida. I wanted to let you know that our cruise was unacceptable and we are very dissatisfied. For a little background, I am a Law Enforcement Officer in Florida and I do not make much money so I saved money for 3 years to take my wife on a surprise cruise aboard the Carnival Dream out of Port Canaveral to celebrate our twenty-third Wedding Anniversary. I wanted this to be very special for my wife and have a romantic getaway. This was a surprise until about 3 weeks before departure so when I told my wife she was elated and very excited. I had the room decorated, bought a package containing champagne with champagne glasses and a Anniversary cake to be in the room upon our arrival. I was contacted a few days before the cruise and was given the opportunity to upgrade from a suite to a penthouse suite for an additional $400.00. I made the upgrade in an event to make it even more special. I spent over $3,000.00 for this trip that was to be one of a lifetime for my wife and myself. The following occurred: Day 1 – Saturday - Embarkation We arrived at Port Canaveral around 10:30 AM. As we went into the VIP line and approached the door the Carnival agent at the door began yelling at me. She stated, “I have told all of you to have your passports open to the photo page.” “I am not going to open your passports, you need to already have it open for me.” I told her, well I’m sorry, I just walked up and I did not hear you make such request. She stated, “Just open it.” We proceeded through the line where we met the first nice person in the VIP office. We told her that the lady at the door outside was very rude and has made the start to our cruise very unsettling and apprehensive. (we are accustomed to the warning signs and this definitely was one)We proceeded onboard to wait for the all clear to enter our room #7303. We entered where I found the room decorated, the champagne and glasses, but no Anniversary cake and no luggage. Thinking my wife would be amazed by the size of the Penthouse suite she was all but that. After I told her I upgraded it from the regular suite she wanted me to change it back. The room was actually smaller than the regular suite we had onboard the Carnival Sensation ship. I was very disappointed and felt the $400 upgrade charge was very unreasonable. The cake arrived 3 hours after we entered the room which was not the plan. After waiting 4 hours for our luggage I called to ask when it would be delivered and was told "Sir, are you aware of how many pieces of luggage we have to move?" I stated no. "Well we have over 4,000 passengers with an average of 2 pieces." I don’t care how many bags. I have been here over 4 hours with no luggage and I paid a lot more for this cruise than most and my level of service should be much higher than what had been received. I am not a $300.00 customer, I am a $3,000.00 customer and I should have received my luggage much faster. This caused an unwarranted apprehensiveness that our luggage had been lost without any reassurance otherwise. After the rudeness at the door we were worried that our cruise was going bad quick. Around 10:00 PM after returning from the casino I opened the door and my wife was frantic. She showed me the 3 inches of water that was standing in the bathroom floor about to come outside the door over the threshold into the main cabin. The water was coming up from the drain in the floor. In an effort to stop the flooding we placed all of our towels on the floor. I contacted housekeeping and requested maintenance. A plumber arrived shortly thereafter and worked on it for about 15-20 minutes. As he exited he stated, “I fixed it.” We asked, what was wrong? He stated, “It was a clog.” I asked if we could get more towels and he stated that he would contact housekeeping to clean it all up. Housekeeping arrived a short time later and cleaned it up and replaced all of our towels. I requested to speak with a supervisor. No call or visit was made by a Supervisor or Officer that night. Day 2 – Sunday We went to the dining room for dinner. The food and drinks took an excessive and unreasonable amount of time. The server was very apologetic stating he was having issues with his assistant. It was obvious to us due to seeing them exchange words and the assistant making faces at the server behind his back. This is not customer service. A good manager in that area would have separated them and/or sent one away for the night. I'm not quite sure what the exact issue was between them but the experience was anything but relaxing. No call or visit was made by a Supervisor or Officer this day. Day 3 - Monday After waiting patiently for a manager or supervisor to speak with us and address the issues with our room, our dining experiences and our issues to date, I went down to Guest services and requested to speak with a supervisor. She asked me why and I told her what happened. She told me she could not find any information on her system showing I ever reported having any issues. After a short conversation and her giving me the impression that she thought I was lying she stated, "Who did you call?" I stated, housekeeping and maintenance. She continued to look and finally she saw something and stated, "Okay, I think I found it." The young lady walked behind the counter to a small partitioned area in the back right corner and began speaking with someone. A short while later she came back to the desk. A black male (later determined to be a supervisor named Wisdom) exited that same partitioned area and went into the back office) When she came back she told me a supervisor would come speak with me later. In other words the supervisor on duty at the time did not want to be bothered. At least that is how I took it. I was not successful in speaking with a manager on this day nor did a manager or supervisor call or stop by to visit with us. On this day I became overwhelmed with stress due to these issues and the fact that all of my planning and saving over the past 3 years was dwindling to nothing more than a complete disaster. I became ill with a temperature and was bed ridden for most of the afternoon, evening and the next day. Day 4 – Tuesday At the beginning of the day I still had a fever. The day was mostly a loss as I tried to function as if I were not ill. It was very difficult. Later in the day we received a knock on the door. It was a supervisor asking us if we had any problems. (3 days after the first incident where I requested a supervisor and 2 days after I went to the guest services desk to ask again) The supervisor was later determined to be the floor supervisor for the housekeeping staff. (this was not whom I requested as I had no issue with my room steward) He appeared along with my room steward who appeared scared to death. The room steward had done an excellent job and was one of the friendliest people we had met so far. I explained that our room steward had done nothing wrong. We began discussing the issue of the water in the bathroom from the first night. He told me this was due to the ship “listing”. I told him this could not be true since the plumber had already informed me there was a clog in the drain and he repaired it. He was yet again very forceful in telling me this was due to the ship listing. I told him if that even if that was remotely true then they would have had water coming out of every drain from deck 7 all the way down to deck 1. (also keeping in mind this was a leader of the room cleaning crew trying to give me a lesson on Physics) I informed him that I am a very educated person and I did not appreciate him speaking to me as if I was ignorant. He left the room and my wife became furious over him insinuating this sort of distorted insult not to mention being downright rude and disrespectful. In looking at his age and life experience or lack thereof (he looked 21 years old if that) he had no business making statements about things he lacked educated knowledge. Day 5 – Wednesday During our lunch at the buffet my wife asked a staff member for assistance in getting a tray. She was told they did not have anymore. She found her own tray within 6 feet and got it herself. She just needed some assistance due to her hands being full at the time. This was unacceptable. Day 6 – Thursday I went back downstairs to guest services and demanded to speak with a manager or supervisor. After a short discussion with another young lady at the desk I was informed a supervisor would come out and speak with me shortly. I waited outside the desk for a couple of minutes. A supervisor came out and spoke with me for about 30 minutes. She was very attentive and took notes. Her name was Daryq (pronounced Daria) and she was awesome. After our conversation she apologized (which was the first apology we had received since any of the issues we reported) stating she would escalate this to her supervisor Ana who should be in contact with us shortly. Day 7 – Friday We received a call from Ana Dumitri. (guest services manager) We went downstairs to her office and met with her for about 30 minutes. We explained what happened. Ana was very courteous and respectful. She appeared to be very frustrated with the lack of communication between the ships staff and lack of attention by her supervisors to our needs and requests. Don't get me wrong in the next few statements because I am sure that her concession offers were not of her own choosing. These are probably the only ones available for her to offer based on her level of authority. She first offered to give us a free dinner at the steakhouse, (valued at $50) or a bottle of wine, or 2 Carnival robes. After a brief conversation we told her how we appreciated these offers but declined. (basically these offers were an insult to us) We spent $3,000 dollars (wasted) and $50 dollars will make it right? Disembarkation Day - Saturday After we exited the ship as if to add insult to injury the US Customs department pulled us aside to search our luggage. After they were rude too and not finding any contraband they let us depart the terminal. I’m not normally one to complain about such searches but it seems somewhat obvious that this search appeared more than just a coincidence. It made me think we were being singled out one more time for problems and some sort of additional humiliation. Other issues: There were too many kids running up and down the hallways during rest times, loud kids next door to our room and a large group in a room 2 doors down who refused to go by the rules and continually smoked out on the balcony and in the room. We could smell the cigarette smoke in the hallway and I observed them hanging over the balcony rail smoking. There were not enough food options after 10:00 PM. You could eat pizza or choose 1 of 6 sandwich options. At the minimum there should have been at least one buffet line open with a variety of foods from fruits to desserts, salads to soups, meats to cheeses, and even some breakfast items. If you get hungry after 10:00 PM on this ship your might just remain that way until official breakfast hours. Other than the size of the ship, its layout is cumbersome. The choices of things to do while onboard other than the casino (where I lost a lot) and alcohol are limited. (compared to other cruises we have been on) Most of the time the pools were full of kids to include the hot tubs. We would like to see either an entire area with a large pool and more than 2 hot tubs for "Adults only" or just an "Adults only" cruise. It's not that we hate children but we had 3 and now have 5 grandchildren. We have done our time and simply lack the patience. We go on vacation to relax, not to fight kids. After my email and letter was received this is the email response I received from Carnival: Email sent: January 6, 2011 & via US Mail Reply received January 17, 2011 Mr. XXXXXXXX First, I would like to apologize that it has taken me so long to get back to you with your concerns. I have been out of the office for the past two weeks. I am so sorry that you guys had such a bad experience. I have forward a copy of this email to our Guest Relations department. They will review the email and back to you. If you have any questions you can contact them at 1-800-929-6400. Good luckJ Thank you, Sandra Fraze 2nd email received from Carnival: January 17, 2011 Dear Mr. XXXXXXXX, Thanks for getting in touch with us. After looking into your concerns, we ask that you allow us some time to research this matter. Someone will be contacting you by phone within 2 to 3 business days. For your reference, your file number is xxxxxxxxx. In the meantime, we appreciate your patience. Cordially, Lorraine Giraud Guest Care Department guestcare@carnival.com From: "Hasham, Kevin (CCL)" Received: 1/7/11 5:39:00 PM EST To: Guest Care Subject: FW: My Cruise experience Hello, Should I reply to this guests email? Thanks! Kevin ext 82716 ** After 8 days went by I still had no response as told above which I would receive within 2-3 days. I sent another email on January 24, 2011 inquiring about why I had not received a response. Below are the 2 emails I received on that same day within 8 hours of another. Thank you for getting in touch with the Guest Care Department. This is just a quick auto reply to let you know that we've received your email. We're happy to look into your inquiry and get back to you as soon as we can. Just to let you know, depending on the circumstances, it may sometimes take us 7-10 days to respond. Thank you for your patience; we value your business and appreciate this opportunity to assist. Sincerely, Carnival Cruise Lines Guest Care Contact Center Dear Mr.XXXXXX, Thank you again for contacting Carnival Cruise Lines. First, let me apologize for the delay. We take great pride in responding each and every time a guest contacts us, but unfortunately, it seems your file has gone astray. I'm glad you've given us a second chance to address your concerns. We appreciate your patience and we apologize for any inconvenience this may cause you. Cordially, Lorraine Giraud Guest Care Representative Carnival Cruise Lines | 3655 NW 87th Avenue | Miami, FL 33178 | p: 305.599.2600 Ext. 76400| f: 305.406.6156 | e: guestcare@carnival.com I received a phone call on Tuesday, January 25, 2011 and they left a voice mail message. I work mostly nights so I sleep in the daytime. I tried to call her back but continued getting her voicemail. I called again on Wednesday, January 26, 2011 about 4 times and left 2 messages. I called again on Thursday, January 27, 2011 but left no message when I got voicemail. I received a call on Thursday, January 27, 2011 around 5:00 PM from Carnival. They were not willing to meet any of my requests. They offered some perks on a future cruise but that is not reasonable. My wife will never sail on Carnival again unless it is free. I guess I will have to try another cruise line. My wife and I have been on several Carnival cruises and we have never had these issues nor have we ever spent this much money on a cruise. It goes to show you that sometimes cheaper may be better and that having a big (so called) room and all the plans done does not mean the experience will be great. I'm very dissapointed and a dissatisfied customer. This post is by no means posted in an angry manner. We are over it. We just want others to know that some cruise lines deserve your business over others and if you are thinking of using Carnival for that experience of a lifetime with the one you love and having a romantic cruise with top of the line treatment you may want to look at another cruise line. We are going to Royal Carribbean next time. Thank you and have fun wherever you may go.

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By DAWN_CR

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Feb 2, 2011

FAMILY VACATION

WITH MUCH EXCITEMENT WE EMBARKED ON OUR 1ST CRUISE EVER, MYSELF , HUSBAND 2 BOYS AGES 16 & 18, MY SISTER AND HER PARNTNER. WE HAD 3 COVE BALCONY ROOMS WHICH WAS GREAT EXCEPT THERE WAS A KITCHEN ABOVE US ON DECK 3 VERY NOISY. FOOD WAS JUST OK, CREW MEMBERS , WAIT STAFF, ENTERNAINMENT STAFF ALL WONDERFUL! SHOWS WERE GREAT DANCERS PHENOMENAL , AND WE WERE LUCKY TO HAVE MICHAEL MACY THE COMEDIAN ON OUR SHIP . HE WAS OUTSTANDING! HAD US FALLING OUT OF

CHAIRS LAUGHING. HOWEVER, NOW THE DOWN SIDE , UNBEKNOWNST TO US CARNIVAL CRUISE LINE HAD AGREED TO ALLOW THE FILMING OF ALVIN AND THE CHIPMUNKS ( CHIP WRECKED 3) THE ENTIRE WEEK LONG ON OUR SHIP AND THIS LED TO THE CLOSING OF CERTAIN AREAS , ELEVATORS, POOLS AND WATERSLIDES ON THE SHIP UNANNOUNCED AT ANY TIME . NOT TO MENTION THE RUDENESS OF THE FILMING CREW YELLING FOR PEOPLE A DECK ABOVE OR BELOW THE FILMING AREA TO BE QUIET. THE FOOD WAS JUST O.K FOR A FAMILY ECONOMICAL VACATION IT WAS GOOD. STATE ROOM WAS GREAT IN SIZE, NOISY ON DECK 2 COVE BALCONY , THERE WAS A KITCHEN ABOVE US , WE GOT LITTLE SLEEP , VERY NOISY ALL NIGHT LONG , WE FIGURE THIS IS WHERE ROOM SERVICE CAME FROM ON OUR AREA OF THE SHIP. ACTIVITIES ALWAYS KEPT US BUSY ALTHOUGH THE POOLS WERE SMALL AND THE FILMING OF THE MOVIE KEPT AREAS CLOSED OR YOU WERE YELLED AT TO BE QUIET IF FILMING WAS HAPPENING IN THE NEARBY AREA. THERE WAS ALWAYS A SHOW, KAREOKE, TRIVIA, DANCE INSTRUCTION OR GAME SHOWS AND BINGO HAPPENING WE WERE BUSY BUT YOU HAVE TO BE ABLE TO JUST JUMP IN AND HAVE FUN WHO CARES IF YOU ACT A FOOL . YOU WILL NEVER SEE THESE PEOPLE AGAIN. ONLY WENT TO THE BEACH ON COZUMEL WHICH WAS NICE STAFF WAS EXCEPTIONAL, BUT SOMETHING WAS BITING PEOPLE IN THE WATER THAT DAY A LITTLE SCARY. ROATAN AS SOON AS WE PULLED INTO PORT THERE WERE FLIES EVERYWHERE OUTSIDE . A LITTLE SKEPTICAL ABOUT WHAT WAS CAUSING THAT. I HAD A GOOD TIME ANYWAY DESPITE THE WRONGDOINGS ON BEHALF OF THE CRUISE COMPANY NOT MAKING US AWARE OF THE FILMING AND GIVING US AN OPPORTUNITY TO SWITCH SHIPS OR DATES. THERE WAS ALWAYS A GAME OR DANCE INSTRUCTION, KAREOKE, TRIVIA, OR SHOWS TO KEEP YOU BUSY . I'M JUST VERY UPSET WITH THE CONSTANT BATTLE OF TRYING TO AVOID THE FILM CREW AND WHAT TOPPED IT OFF WAS HEARING AN ELDERLY MAN GET YELLED AT WHEN HE TRIED TO TAKE A PICTURE OF ONE OF THE MAIN STARS IN THE MOVIE AS HE WAS WALKING THROUGH A SHOOT. AFTER ALL WE DID PAY FOR THIS VACATION AND IF TAKING A PICTURE WITH/ OR OF A HOLLYWOOD STAR IS TOO MUCH TO ASK AFTER PUTTING UP WITH THEIR AGGRAVATION FOR A WEEK , SO WHAT? WE SHOULD HAVE BEEN COMP'D PART OF OUR EXPENSE FOR WHAT EVERYONE HAD TO PUT UP WITH.

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Jan 30, 2011

Western Caribbean

I have been cruising for 9 years with my best friend during this time of year. We are both married and our husbands are very understanding about our yearly adventure. This is the biggest ship we've cruise thus far. It is a little too big for me because it was hard for me to remember how to get to some places. But that is just my personal preference. I had a great time and would go again. I have no complaints about the quality of food at all.

Some things were average but others were wonderful (like the chocolate melting cake). There is one glaring problem in the dining room(s). On all my other cruises, the service has been prompt in taking our orders, delivering the food, cleaning the table for the next course, etc. It seemed to me as if the service staff was overwhelmed with the giant task of feeding this large group of people at dinner each night. We had to wait long intervals between courses and even to have our glasses refilled. I have the impression that each of the two major dining rooms needs its own kitchen. Our stateroom was a new cove style and we loved it! I hope other ships follow with similar type staterooms. We had plenty of storage and plenty of room to move about. The bathroom shower is not such a good design because the bottom lip isn't high enough to keep water contained in the actual shower area sometimes. But there is a drain on the floor and water drained off fairly quickly. That said, there is plenty of shelf area for all those toiletry items we brought. Activities were good. There seemed to be something going on all the time for all ages. We went on a Carnival sponsored excursion both in Belize and Isla Roatan. Excellent! Very educational. The excursions were very organized and the guides gave us alot of good information. I would have like so have spent more time on each one but I guess there are deadlines to meet. We got back to the ship in a timely manner. There have been times in my past cruising experience where the excursions were just not worth the money paid, but not in this instance. I would go back to both of these countries and take another excursion. I enjoyed everything about it and maybe some day, I can see myself repeating this itinerary. Butch and 'Baby Butch' did an outstanding job of keeping everyone informed of ship activities and I was amazed at their unending energy. I don't know how they do it! The dance group has potential but they seemed too 'green'. I've been on a dozen cruises and frankly the talent on this ship is lacking. Also, the lead singers were not very good either. More like high school than semi-pro.

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Jan 24, 2011

East Caribbean

We just returned from a 7 day cruise to the eastern Caribbean. The Dream in the flag ship for Carnival and with that comes the best of the best as far as entertainment, comedy. At least that is the way I felt. We thought being on a bigger ship did cause a felling of being over crowded, having to stand in line a lot. If that is not you then stay away. The shows were great and had first class singers and dancers. We enjoyed the comedy shows also.

The food had great presentation at the formal dinning however I thought lacked a little in taste. Portions were good sized and I enjoyed all my meals. This was our first balcony cruise and we loved it. I thought for the money it was very worth it. Always clean and maintained as with all my cruises. The one we attended were excellent. St Thomas was a beautiful port but a rat race down on Main street. To many people in a small area and crowed with vehicles and taxis crying for your business. Stay with the ship suggested stores, if you go farther down on Main you get into a little bit of a dive area. We enjoyed it all. Our cruise was very nice with plenty of sunshine and good weather. The few cruises prior to ours could not port do to high wind.

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Dec 2, 2010

western carribean

It was a great family cruise, there was 10 of us that took the cruise together. I will say that the dining room was slow, the food was great but it seemed like it took forever just to get appitizers. Most nights, 1 or 2 of us would not get a water and about the time the entree they would come and fill up the glass. They were short glasses on the table. Several nights, I did not get the salad dressing but did not want to ask since it would 10

or more minutes and delay the meal. I have been on many cruises and Royal Carribean service is a little better and more friendly. great wonderful, cabin steward was very friendly and nice , nicest cabin steward we have ever had I wish my 11 year old would have gone to kids program more, he seemed too old ofr his age brackett 2-11 saty away from mopeds, saw someone get hurt in Naussa .

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Nov 17, 2010

eastern carribean

In short, the cruise was wonderful. The ship was beautiful and very expansive. My husband and I have cruised on the Fantasy, and after that cruise,I swore off cruising for life!!! I'm very glad that a friend of ours convinced me to try again. The staff exceeded all of our expectations through out the entire cruise. Although we ran into rough seas following on the coat tails of Hurricane Tomas, we always felt that the captain and his crew were

in complete contol at all times. Daily we were updated with weather forecasts and certain safety instuctions.Our cabin steward was very friendly and our cabin was spotless. Any special needs or requests were promptly executed with a smile. The wait staff in the Scarlet Dining Room were very friendly and never rushed us through a meal. The food was exceptional and very plentiful. If some individual could not find an acceptable meal or snack on board, I don't think that person would be satisfied anywhere. Excursions were great and getting on and off the boat was not as difficult as I had imagined it would be. Keep in mind, they are trying to get 2-3,000 people off of of the boat. There are going to be lines and people in a rush. Word of advice, wait to get off the ship unless you have an early excertion time. The food was very good and every meal had lovely presentation. If you did not find something that tickled your fancy on the menu, you could request something else. We were always encouraged to try other entree's along with our regular selections. The wait staff was very swift, we never felt rushed during our time in the dining room and they could not be more pleasant. The folks working in the "Gathering" lines were very pleasant. The people busing the tables were very quick to clear tables to make room for other diners. Our stateroom was roomier than I expected. It was spotless and the stewards were very helpful with special needs and requests. We had a stateroom with a balcony and rest assured, we will not cruise again with out one! The flat screen tv was very nice and the map on one of the channels was really great. You could follow where we have been and where we are going. Cool!!! My husband is a large (tall) guy and had no trouble with the shower being too small!!! Ran into that problem on the Fantasy. We did not partake much in the on board activities. What I heard from other cruisers, apparently they were alot of fun. My husband and I staked out our territory in Serenity and basically lounged there except when we went off the boat while in port. Book excursions early as they do fill up fast. If you're going to St. Thomas, the Amber Museum and waterfall was very interesting. Over all, it was a great time, great ship, and we would definitely cruise on this ship again. We highly recommend it to anyone either looking to totally relax or to be as very busy as you wish. I would definetely recommend the spa. The massage was wonderful and we were not given a high pressure sales pitch to purchase every beauty product available. Not to say we were not approached, but once we said no, that was the end of the sales push.

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Oct 10, 2010

Eastern Carribean

Very disappointed with our recent cruise on the Dream! I am not sure what was wrong with the staff but they would not dare speak or even smile. It was like they all hated their job, which they probably do since they are made to work for months with no days off....shame on you Carnival for overworking the staff. Maybe if they would get a break they might at least smile. We have cruised on three other boats and the staff was very friendly but not

this one. We had two friendly encounters, one was our room steward and one was at the Serinity Bar. The common areas on the ship are all too small. The Lido deck is definitely too small for the number of passengers. The pool is very small. Usually the Lido deck is the fun deck but this one was too small to have fun. When we got on the boat the deck was like a morgue. No music, no greetings just blah! There was a documentary on the big screen...just what we wanted to listen to as we are starting a "fun" cruise. We had to complain to Guest Services about the Lido deck having used glassess sitting all around. No one would clean up. We finally asked one of the waitresses to please pick up the glasses that had been sitting next to us for hours. She only picked up the ones from the bar and left the ones that came from the buffet. We found that almost all the staff would not do anything that was not thier job...which is not what we had experienced in the past with the Carnival staff. Our first night at the dining room was so bad that we did not go back. The service was horrible, they had opera music playing that was also horrible and the noise was almost unbearable. We scheduled a massage for the next day and were so excited...we had saved our hard earned money and splurged on this cruise. BAD MOVE!!! It was evident that the massage was nothing but a sales pitch to try and sell you hundreds of dollars of "stuff" for your face and body. The young lady that was suppose to be taking care of me was having a fight with her husband over the phone and had to leave the room twice. All this time your massage is being timed....then she spent 15 min. trying to sell me "stuff". Massages are suppose to be relaxing not a sales call! I even received a phone call and letter the next day continuing to try and sell me something. Well to top off these first three bad days my husband injured his knee when we were in Cozumel. Heaven for bid if you get hurt and have to have medical attention. First you better have brought a lot of extra money and they do not take insurance. Just a consultation is $90.00 not counting anything else you may need. If you need a wheel chair or crutches you have to pay a $50.00 deposit to use them. This is refunded but you have to pay it up front. We certainly had our eyes opened regarding handicap accessible. CARNIVAL is not!!! I had to push my husband around in a wheel chair through very small hallways. No tables are set up for wheelchairs so you have to move chairs and hope you can get through the tiny isles. The so called ramps going into certain areas have a big raised area at the top and you can't get over them with a wheel chair. Anyway just pray you don't get hurt on a cruise!! We are going to try a different cruise line. We cruise every year and unfortuantely we won't cruise with Carnival again. Not good food. The best kept secret was the Pasta Bar. We did not find it until the 4th day. You were actually served your food and drinks if you wanted. The pasta was very good. The buffet had too many strange dishes. The cruises are probably 75% American and very little American food. We found the lines were not really any worse than other cruises. The thing that we did see is the unfriendly staff that was serving. Also they would not ever speak up to let passengers know that there were lines at the other end of the ship so one end had long lines and nobody would be at the other end because they did not know there was even another line. You would think that the staff would have at least mentioned that.....but no that would be customer service. Our stateroom was great. No complaints. We had a balcony on the spa floor. It was very roomy and very clean. We probably could have enjoyed it even more if my husband had not been hurt.. It was not handicap accessible. Tired of seeing the exact same things on every boat!! Carnival it is time for a change!! Don't miss...Pasta Bar, Serinity Deck...both were great. Stay away.....dining room, spa, lido deck , Belize excursion. You have to take a 30 min. boat ride...on a bumpy ferry boat. Just what you want to do after you just got off a boat! NOT GOOD.

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Oct 9, 2010

eastern caribbean

The Dream was sort of nice but has too many passengers, was not nearly as nice as the website depicted it during its construction. Seemed like it was understaffed. Some of the staff had sour attitudes and couldn't have cared less if they assisted you or not. Breakfast meats always watered down ham and salami, with greased-soaked bacon. No sausage links as advertised, just bits and pieces of Italian sausage periodically, cold toast, numerous times

ran out of coffee. Dinner had too many off brand items, not enough good ole American items. Deplorable attitudes from some servers on buffet lines. Had a "screw-you" outlook and acted like they were doing you a favor by being there. Half of them wouldn't even speak or answer you in the mornings. OK. Fine, but overcrowded. The islands were great, along with the excellent jewelry shopping in St. Marten.

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Oct 1, 2010

Western Caribbean

It was a group of 24. We were not pleased at all. The staff was not friendly at all, no sense of humor in the dinning room or the Bar lounge's. I ordered a Congratulations decoration for one of the guest that finished Grad school and it was not the decorations that was advertised. They did refunded my money. I also ordered 2 cakes for my sister an a friend who turned 50 and they didn't put the names on it, they said they would. The bars and lounges

are smaller than other ships. The AC on the ship was not working good, it was HOT all over. We had 11 cabins and maybe 3 of the rooms fridges worked. The iron in the iron room caught on fire while I was ironing my shirt. The casino is really small. I have been on about 7 cruises between Carnival & Royal and to me and my group the Dream was the worst. They didn't even have that many events for the quests to choose from. The club and casino closed at the same time 3am. Usually the casino stays open all nite. I am 48 and my groups ages ranged from 22 to 57 yrs old and we all had the same complaints. Sorry, I wouldn't push this ship. The Group coordinator & the room guy were VERY nice and helpful. Oh an Melody the entertainment lady really nice. I had 5 first time cruisers, 2 people celebrating their 50th Bdays and 1 celebrating finishing Grad school, She gave me 8 Carnival Medals for me to present to them and make them feel special. Plus Helped with the mix up with the Bday cakes. It was ok. Breakfast you have to ask for the over cooked Bacon, Not like other cruise's you get what you want. 6pm dinning you have to wait a hour for your food then it's luke warm to cold. They had nasty card board pizza after 1am and that was all they had to offer. Stateroom was hot and Fridge did not get cold. Room guy was GREAT! Very attentive! Not enough to choose from like other ships. Lounges and Bars are to small. Casino is way smaller then other Carnival Cruises. They need ADULT ONLY Karaoke. WAY to many kids could not enjoy ourselves because of the kids. They also need UP TO DATE MUSIC, the music was all old.. (Pop, R&B,Rock) We enjoyed all excursions. We did our own off ship. Booking through the ship was to expensive.

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Sep 2, 2010

Western Carbi

We had a wonderful time! #rd Carnival cruise in last 10 months. The Dream was very nice, although I thought the Valor was a little more to our liking, except the Golf Coarse, Dreams was nicer and 18 holes. What I noticed of all the complains, and it seems someone has something to say bad about every review I read on all types of ships, was the dinner service was alittle slow, however we had nowhere to go and the meals were wonderful! We didn't do

the Chef's tabble and we REALLY screwed up there. Our table mates did and raved about it. Will never miss that again. Wonderful, maybe 1 or 2 things could have been better, but it's not like ever meal I make gets 5 stars. Balcony, ever nice, I still smoke, so it was a big deal that I got to enjoy my cig. with out bothering anyone, these days you'd be better off saying you have aids to most people. We had a great time at shows, love the big screen over pool, comedy club after 10 very funny Don't miss Chef's Table, table mates did it, boy we screwed up, $75 pp 8 course meal, 2 photo's personalized menu and signed cook book, oh and matched wines, would of paid $100 pp

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Mar 14, 2010

western caribbean

I am not an expert by any means, but the Carnival Dream was GREAT! I was with 11 others and am now looking to go on another Carnival cruise. The ship was big, confusing trying to get to certain areas, but once you found your way, it was not so bad. We did our own thing when it was time to go off the ship to port areas, which was fun! The staff was friendly, happy and always knew our names. We did tip generously, but they were always there with a smile

when needed. Our dining staff was the best.,br> They did everything they could to make our dining experience worth waiting for. I for one did not have one problem that would make my cruise a bad experience. Embarking and debarking was very speedy. We were even there quite late compared to last time. Carnival is the best! We even met up with a couple that we were communicating with on Facebook. Now have new friends from across the US. The food was great! We really did not wait in too many lines. The Buffet had the longest line, but it's a buffet. Why wouldn't there be lines? We ate in the dining room every morning for breakfast, and for supper. I can honestly say, I wish I had the staff and cooks at home with me. We were never rushed through a meal, and we never had to wait for the whole party to show up, to order our meals. The Steakhouse was excellent! The best steak I have ever had. I will definitely be doing that again. Our stateroom was always clean and the towel animals were entertaining. Not sure what a few of them were, but they were cute! Mandela and his crew always had a smile, knew our names and whenever we needed something they were there. No problems what so ever! The flat screen tv was great, the mini fridge came in handy and I am looking forward to another cruise! I loved Dancin' in the street! I was really brought back to the 80's era! I Loved it! I also enjoyed watching the marriage game and all the little variety shows that they have on ship! The hairiest chest is hilarious! The Newlywed game was a riot! I did end up winning a free gift, so that was a plus. We choose to do our own thing when we get into the different ports. We did a private beach and snorkeling tour in Belize, loved the beach. We did not snorkel. The only thing I did not like, the water was really rough that day, so the tender to shore and back was really rough. The loading and unloading at the beach was an experience I hope I never have to do again. Other than that, it was great! I for one, am hooked on the whole cruise thing. I have only been on 2 cruises, but, I plan to go on many more. Next time my kids will be with me. Carnival is the best and am hoping they are the cruise line I am with on the next family cruise. The Dream was big, not always better, but we loved it and hopefully all the little kinks are worked out and those that live to complain, they have a hard time finding something to complain about. Our experience overall was wonderful and full of fun and entertaining activities. The staff was amazingly friendly, happy and courteous. Never had a problem anywhere on the ship that would make my whole experience bad. Will return for another fun cruise!

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Feb 14, 2010

EASTERN

HELLO CRUISERS I AM BACK WITH ANOTHER DREAM REVIEW I DID THE EASTERN EVEN THOUGH MY FIRST REVIEW SAID EASTERN IT WAS ACTUALLY A EXOTIC WESTERN CARIBBEAN.IT HAS BEEN JUST OVER A MONTH SINCE MY LAST CRUISE ON THE DREAM SO HERE IS A FOLLOW UP, EMBARKING WAS JUST A SMOOTH AS BEFORE TAKING LESS THAN 30 MINUTES AT 1:00 IN THE AFTERNOON (USUALLY PEAK BOARDING) ONCE ABOARD NOTICED THE CREW SEEMED IN BETTER SPIRITS AND MORE ORGANIZED (THOUGH IN TALKING TO

SOME OF THEM THEY SEEMED TO BE OVERWHELMED STILL WITH SIZE OF SHIP AND NOT HAPPY WITH IT )ON THIS CRUISE HAD JOHN HEALD AS A CRUISE DIRECTOR AN AWESOME PERSON TO HAVE SEEN FOR THE FIRST TIME HE'S FUNNY AND CAN IMPROVISE ON THE FLY THOUGH SOME PEOPLE TOLD ME THAT IS THE SAME MATERIAL HE HAS USED BEFORE BUT I LIKED IT I WAS IN THE CRIMSON DINING ROOM FOR THIS ONE (SCARLET ON THE OTHER) AT THE LAST TABLE AT REAR WHICH IS FINE IF U GET THERE EARLY BUT IF YOU ARE RUNNING LATE YOU HAVE TO MANEUVER THE TABLES WHICH THERE IS NO CLEAR PATH SO YOU FIND YOURSELF BUMPING INTO SEATED PATRONS AND WAITERS ESPECIALLY ON THE EARLY 6:00 DINING THEN IF THEY ARE LATE WITH FOOD YOU FEEL RUSHED BECAUSE THEY HAVE TO BE READY FOR THE 8:15 HENCE THE TERM "EAT AND RUN"! THEY DO HAVE SIDE DINING ROOMS ATTACHED TO THE SCARLET ROOM I LIKE THEM BETTER BUT YOU DON"T GET SEE DANCING TABLE SHOWS BECAUSE THE SIZE OF THE SIDE ROOMS ARE SMALL BUT ROOMY FOR PATRONS BUT NOT FOR DANCING SO THE WAITERS ARE NOT AS ENTERTAINING AS ON THE MAIN FLOOR.THE FOOD WAS GREAT AT FIRST BUT SERVICE FELL OFF TOWARDS THE END SO I DON'T KNOW IF THEY WERE HAVING PROBLEMS OR SUCH BUT SOME FOOD WAS COLD AND MY WARM MELTING CAKE WAS JUST BATTER SO THEY TOOK IT BACK THE STEAKHOUSE WAS GREAT AS USUAL BUT BOOK EARLY IT HAS BECOME A HIT BUT HAS LIMITED SEATING @ A 108 PEOPLE. THE BREAKFAST WAS DISORGANIZED AT BEST THE SETUP IS WRONG FOR EX. THE OMLET LINE HAS FRUIT AND OMLET BUT THE BREAKFAST SIDE HAS FRUIT,CEREAL,TOAST, MEATS,POTATOES SO IF YOU GET AN OMLET AND WANT A SIDE ITEM YOU HAVE TO GET IN THE OTHER LINE AND BY THAT TIME YOUR FOOD GETS COLD. THE WOK IS STILL GOOD TIMES WERE SHORTER AS I THINK PEOPLE DID NOT WANT TO WAIT THE OTHER BUFFETS WERE GOOD THE MIDDLE OF THE WEEK BOUGHT OUT A BARBECUE AT THE LANAI (DECK 5) WAS EXCELLENT BUT I THINK THIS WAS DONE TO EASE CROWDING AT THE WOK AND PASTA. THOUGH BY THE END OF THE CRUISE THEY DID OPEN A BREAKFAST STATION COMBINING EVERYTHING INTO ONE . THE STATEROOM WAS OK AS I HAD AN INSIDE STATEROOM GREAT FOR IF YOU ARE A BUSY PERSON AND ONLY NEED SLEEPING QUARTERS,THE STEWARD WAS GREAT REAL ATTENTIVE AND SEEMED HAPPY AT ALL TIMES I CHOSE A INSIDE FORWARD CABIN (LIKE THE ACCESS OF THE 10 ELEVATORS AT FRONT) NOTICED THEY PLACED A FUN ASHORE BOOK IN ROOM (WAS NOT ON PREVIOUS CRUISE) WHICH FEATURES ITINERARY AND TOP EXCURSIONS A BIG HELP AS THEY TEND TO BRIEF U ON THESE THINGS BEFORE U DOCK AT EACH ISLAND WHEN MOST PEOPLE ARE TOO BUSY, SO PEOPLE TEND TO MISS OUT THE ON BOARD OUTDOOR ACTIVITIES WERE FUN BUT SEATING WAS LIMITED FOR THE OUTDOOR ACTIVITIES SO SOMETIMES YOU HAD A GREAT VIEW FOR ONE ACTIVITY BUT NOT SO FOR ANOTHER AS THEY TAKE PLACE ALL OVER THE SHIP THE COMEDY CLUB IS STILL A HIT THOUGH THEY HAVE ADDED OTHER ACTIVITIES TO HELP EASE OVERCROWDING IN THE VENUES SO THE SHOWS WERE ALL ACCESSIBLE WITHOUT YOU HAVING TO LEAVE (FOR EX.THE COMEDY BETWEEN COMEDIAN SHOWS) ST THOMAS AND ST MARTIN WERE HEAVY SHIP DAYS ST THOMAS HAD 4 SHIPS SCATTERED ON THE ISLAND SO THE EXCURSIONS FILLED FAST SO JUST HAD TO WING IT AND GO FREESTYLE WHICH WAS GOOD BECAUSE IT WAS AT MY OWN PACE. ST MARTIN HAD SIX SHIPS INCLUDING OASIS OF THE SEAS AT AN ESTIMATED 18,000 PEOPLE SO IT WAS EXTREMELY CROWDED AND EXCURSIONS WERE BOOKED SOLID SO HAD TO FREESTYLE IT AGAIN SO MY SUGGESTION IS TO BOOK EARLY ON THESE CRUISES AT THIS TIME OF YEAR AS THE CRUISE SHIPS MOVE TO THE WARM CARIBBEAN BECAUSE OF THE COLD WEATHER ELSEWHERE BUT THEY SPREAD OUT AFTER MARCH. NASSAU WAS GREAT ONLY TWO SHIPS DOCKED SO I SPENT THE DAY IN ATLANTIS A MUST SEE PLACE AS YOU MUST SEE THE AQUARIUM SO OVERALL MY CRUISE EXPERIENCE WAS GREAT I WAS IMPRESSED WITH THE IMPROVEMENT OVER MY FIRST CRUISE. I LIKE THE IDEA OF MOVING THINGS AROUND TO HELP SPREAD THE CROWD TO HELP EASE OVERCROWDING BUT I DID HAVE ONE GRIPE AND REALLY HAS NOTHING TO DO WITH CARNIVAL IT SEEMS THE SHIP WAS TOO BIG FOR MOST OF THE PEOPLE ON THERE AND THERE WAS A LOT OF CONFUSION ON THEIR PART AS THEY DIDN'T TRY TO FIND ALTERNATIVE WAYS TO MOVE AROUND, THEY SEEMED TO TAKE THE FASTEST WAY AND STUCK WITH IT IT CAUSING A HUGE GRIDLOCK AT TIMES ESPECIALLY AT THE DINING ROOM ,AS THE ELEVATORS ARE RIGHT THERE, SO YOU HAVE HUGE CROWDS BLOCKING THE WAY TO AN ALTERNATIVE MEANS ,SO MY SUGGESTION IS GET TO KNOW THE SHIP THAT YOU ARE RIDING,AND EXPLORE ALTERNATIVE ROUTES AS ALL SHIPS ARE NOT MADE THE SAME!

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Feb 14, 2010

Western Caribbean

With all the hype surrounding the release of this ship, I think my expectations were over-inflated. I've had wonderful experiences with other Carnival fun ships and expected to be blown away with the Dream, but I was not. The usual excitement and fun atmosphere that made me love Carnival was just not there for me on this sailing. If you have a little time, I'll give you my opinion of the Good and the Bad (without being Ugly). Not as good as what

I have come to expect from Carnival. However, it was on-par with other cruise lines. Modern, comfortable and great flat screen & refrigerator. The Dream was boring compared to other Carnival cruises I've experienced. Main shows were good and some Great (Dancing in the Streets), but overall the mood and vibe of the ship was lacking. Don't miss Dolphins in Cozumel. Stay away from Cave Tubing in Belize & Pirates, Monkeys, Birds in Roatan Mayan Ruins @ Tulum is ok, but not really worth the money. Bottom line... everyone's experience will be different for various reasons, so go and experience this ship for yourself!!! We are experienced cruisers (ages 40/34/17/8/5) and have traveled with Carnival on three ships (Dream, Fascination & Victory) We have also sailed with Royal Caribbean, NCL and Princess. I will try to be brief with our experience: EMBARKATION is a breeze. We arrived @ Port Canaveral (Terminal 10) around 11am and were onboard the ship having lunch in less than 45 minutes. The space shuttle was scheduled to launch the following day, so all the hotels in the area were booked solid and we had to stay in nearby Orlando. Let me say that our stay @ the Hampton Inn on John Young Parkway was GREAT!!!! Comfortable beds, large room (King Suite), Flat Screen TV and a pretty good free breakfast. DEBARKATION was also very quick. THE SHIP is big with lots of public areas, but not very well thought out in design. Carnival has a bad habit of designing ships with bottleneck areas, dead ends or you have to go up one level to cross over and then back down a level. It's not a deal breaker by any means, it just interrupts your flow enough to never really get a good grip on how to get around the ship. This ship is beautiful with many nice modern touches with one of my favorite areas being the pool deck. If you have ever been on a Carnival ship, then you know this is the area they spend the least money on (except for the water slide additions). Carnival pools look like something out of the "Jetsons" with their 70's futuristic style, but this ship FINALLY was designed for the 2000's. We had a great time watching the Saints spank the Colts in the Superbowl on the big screen. OTHER REVIEW COMPLAINTS: I did catch a whiff of the smell others mentioned in their reviews, but it is not much more than a little B.O smell. The lines were typical of a cruise ship and actually a bit faster that previous experiences. In the longest line I experience while on board, I may have waited 6-8 minutes... and I was in line alot! I had no trouble with baggage, my cabin Stewart was fine and the waiters were always friendly. However, this is one area I found disappointing. I did not think our waiters had the memorable personalities of staff from previous cruises. They got the job done, but I honestly can't remember their names, and they never seemed to remember mine either. We had a party of 10 and the dining room management is VERY big on having your party arrive at the same time before serving you. Kinda upset me on a few days when were were trying to make it to a scheduled event after, but again not a deal breaker. I just don't think I should be held accountable for my table mates timeliness. THE FOOD was ok, and I usually think that Carnival has the best tasting food of all the cruise lines we've traveled, but sadly for me the Mongolian Wok was awful and had no flavor. For Breakfast, the only meat available for omelets was ham (which was also a bit disappointing) and the onions were precooked, so much of their flavor didn't get mixed into the eggs. The burgers cooked @ the grill near the main pool are very good, maybe the best eating area on the ship. The Mexican Midnight Buffet was the best food experience I had during this trip, don't miss it. I wanted to try Chef Arts, but because the food was so average in the other dining rooms, I was afraid I would not enjoy it (which would be bad since the cover charge is $30/person). I'm definitely a FOODIE, so this was a big part of the trip for me and it was where I would have most of my complaints. Again, it was average, but less than what I expected from the hype surrounding this new ship. ENTERTAINMENT was good, but also not what I expected from Carnival. ALL the main shows were great and the comedy club was good, but the excitement and energy on the Dream was missing. The water slides were closed most of the time and had strange hours when they were open. The Seaside Theater was barely used. Yes it showed an occasional movie and even the Superbowl game... but it mostly was used to run commercials, warn about saving pool chairs and a few highlights of events around the ship. Would have been nice to have movies or music videos or something entertaining on all the time!!!! Also, I barely saw any bands playing during the day to provide music around the pool, which was a real shame. The pool should have festive music playing all day, especially if the Seaside Theater is not in use. Also, the usual fun stuff like scavenger hunts, pool contests and other stuff just seemed boring on the Dream and I'm pretty sure of why. The staff that normally gets the crowd started was absent this ENTIRE trip. John Heald (the acting Cruise Director) was funny in the theater, but he mostly broadcast his "fun" leadership on the TV's and was not out and about very often with the crowds. This just did not feel like a Carnival "funship". RUN OUT OF CLOTHES? Be prepared to pay the price. The cost of a washer is $3/load and the same for the dryers. Detergent/Softener is $1.25 each. So to buy detergent, softener, wash & dry ONE load will cost you $8.50. Thumbs down Carnival!!! THE PORTS & EXCURSIONS were a mix of good and great. I am very fond of Cozumel, we've been there four times now. We usually rent a jeep and travel the highway along the coastline to discover beaches and local food/shops. This time we decided to visit the Mayan Ruins in Tulum. WARNING: Most of your trip time is spent in transit to and from the Ruins. Also, you can not access most of the ruins, so many of your photo's will be at a distance. The best part about this tour was the beach and views of the water/reefs. We spent $400 for a family of 5 and if I could do it again, I would stick to renting a jeep or just walking around the shops/mall areas near the pier. Friends of ours did the Dolphins and had an amazing time. ROATAN is nice. Carnival built a very nice port area with new shops that will cause even the frugal to want to spend money. Fat Tuesday's is a great spot for drinks and music. The beaches are beautiful, but we did the Pirates, Monkeys and Birds tour. To me it was a total waste of money. Again you will have a good long drive to eat up a lot of your time. They describe it as a place where the monkeys & macaws are wild and come down out of the jungle. But in truth, this is a rescue habitat and a few animals are even caged and/or have a leash. John (the Cruise Director) made special mention of one excursion @ each port of call that he would be attending, but we never saw him on any of them. We thought because of his personality, the trip would be fun regardless, but he was a no show EVERY time. Save money here and just go to the beach. BELIZE was my least favorite port. We chose the Cave Tubing/Zipline Adventure with an outside company and again... a really long drive. But more importantly than that, it's also a really long walk from the park entrance to the river where you will be tubing (about 45 minutes). If you don't have "water shoes", you will have to rent them for $3, which isn't bad... but I was HIGHLY suspect of their hygiene once the shoes were returned. The walk there is over a path of small to medium river stones and not very comfortable on your feet at all. It may sound like I'm complaining, but I assure you I'm not. Only trying to give everyone an accurate account for you to be prepared if you choose this tour. Bottom line for me... the walk is long, the river was cold (February and cloudy), there really wasn't much to see compared to other caves I've been in and the river was low, so I've got a got a few butt-bruises from where I crashed into a few large stones on the riverbed floor. It was not nearly as exciting as it was advertised to be. We asked our guide to cancel the zipline because we were getting too close to the time we needed to return to the ship. I guess that is why the ship does not offer both in the same package. COSTA MAYA was amazing and the best port of the entire cruise. Carnival delayed disembarkation at this port (30-40 minutes) because the NCL ship was having such a hard time docking. Ships were rocking, waves and water were splashing and winds were howling... but thank God they let us experience this place, because it is simply beautiful. We took the bus to the downtown area and found a great spot on the beach. DON'T LET THE TAXI PEOPLE FOOL YOU. They will tell you (just to get your business) that you have to pay for restrooms, chairs and beach access in certain areas while you are there... but nearly any restaurant will happily allow you to use their set-up if you plan to eat or drink at their facility. We did neither and still were welcomed and allowed to use everything, even the restrooms. We got a couples massage for 1 hour at a cost of $15 each. The massages near the pier were going for $1 per minute, which was cheaper than the ships Spa, but not nearly as good as the deal we got for the short $5 round trip bus ride. ALL IN ALL the ship is beautiful, but future ships could benefit Royal Caribbean like main promenade. For those of you who have been on RC similar sized "Of the Seas" class ships, you'll know what I'm talking about. The food was ok, but I doubt if experienced cruisers would remember any specific meal. Our kids really enjoyed Camp Carnival and didn't want to leave. I would rather have skipped Belize to stay a full day (and overnight) in Costa Maya. MOST OF ALL, take my review and all others with a grain of salt. Everybody's experience and expectation levels are different, but this is a boat worthy of a visit (maybe even two). I personally expected more having been a past passenger. Carnival has long been our favorite cruise line because of their "fun" atmosphere, but this ship did not feel like a typical Carnival "Funship". It felt more like RC without all the bells and whistles. What I mean by that is Carnival usually goes out of their way to entertain you. Royal Caribbean give you a bunch of things to entertain yourself, which is fine when you have rock walls, ice skating, flow riders, zip lines and operational water slideshow but the Dream has none of this and no exciting staff to make up for the lack thereof , like on other Funships. We miss you Chicken Little & Malcom in the Middleast¦ wish Carnival had you both on

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Jan 3, 2010

Western Carribean

I had an excellent time on our cruise. The Ship's personnel were fabulous. Everyone had nothing in mind but to make us happy. I thouroughly enjoyed the excursions to Belize Xaunantunich (sp) ruins and zip lining over Honduran jungle. the elegant nights were so much fun to be a part of. I loved the shows and especially the food. Our cabins were spotlessly cleaned 3 times each day. Our waiter became part of our family. Loved i t, absolutely

loved it. Everything about it was 5 star! Good job done by all of the Carnival staff. Food was magnificient! I can't begin to think what I will be eating now! Wait staff was engaging, pleasant, fun and really good at their job! Drinks were superb Clean, Clean, Clean! Great fun! 60's dancing was a lot of fun. Shows were great. Enjoyed a little bingo. Won a lot of free stuff. That is always fun! Rudy, the shopper, was really nice! His name really did hold weight in the port! My 12 year-old had the time of his life! Don't miss trip to xuanantunich ruins in Belize. Stay away from drinks on the beach at Costa Maya. Very expensive and no fruit in them! We could not have had a better time. Everyone was happy and satisfied. Worth every penny!

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Dec 27, 2009

Eastern Caribbean

My overall cruise experience was a blast I was most impressed on how fast it was to get on and off the Dream in less than 20 minutes. To get on and off with customs though I was caught off guard on disembarking, as you have to come off when your bags do. Otherwise you have to go ask customs for your bags. Our bags came off about 7:00 am even though our itinerary said 8:15 so forget about casually disembarking and forget about breakfast, which is

why I think the stewards are so busy when you first get on. I think it's a more hasty schedule than usual as since it's Carnival's first big ship they are trying to get a feel of what works best, we noticed a lot of trial and error stuff which we saw at first but not later will be back on the dream in January so will give a follow up! The dining was great and a good selection of choices every night (they give you a menu with a lot choices rather than changing the menu everyday). The Mongolian wok and pasta bars are a hit so be patient. You have to pick your ingredients and they prepare it. My longest wait time was an hour on the first day but on average 30 min plus it is only open from 12-3pm but they extended the time during the cruise. The best choice is the steakhouse (30 per person). They say you need 2 hours for the experience as all items are prepared for you right there plus the chef throws in a few extras for you not on the menu but you don't notice the time as they tend to you every now and then to refresh you. The other eateries were good also not too crowded, so plenty of choices! I had a forward balcony the stateroom which was great but it has some quirks. The forward cabins tend to pick up the shows in the encore theater which can be annoying if you want a quiet night in room. The forward rooms on the other hand have access to 12 elevators so it's a lot easier to move around during busy times where as the aft has 4 then 2 elevators then 2 more if you count the suite elevators that take you directly to the serenity deck but they are in different areas which can be confusing. The stewards were a little slow at first but I think they were multitasking and trying to get a feel for the ship because by week's end they were great. The rooms were clean the cabins remind me of an apartment. They even have mailboxes and they even have parking spaces for scooters at the end of the hallway. There is plenty to do on this Super-liner, as they call it. The comedy shows were a riot but the burgundy lounge only holds 425 people so the adults-only shows tend to be crowded and with 8 comedian shows a night (8 shows total 4 family 4 adults only with 2 comedians who then get off halfway during the cruise and 2 more get on). But you have to leave at the end of the show and get back in line to see a different comedian show which can be an adventure to say the least. The encore shows are uptempo with visual effects, high energetic dancing, some acrobatic but all family friendly. They too change their shows halfway during cruise. The serenity decks are popular too as they are located away from the kids area and there are number of places to hide from the kids. But they have so much going on you may have to ride it twice to be able to do everything as they rotate the shows halfway through so you have to pay attention to schedule as it is very busy all day and plan accordingly and be patient because there are a lot of people on the same page that you are on. I didn't do the paid excursions this time as i have a bad taste from previous cruises. I just went to the local areas to shop. Isla Roatan was a brand new port so it was quiet because it was away from the previous port which seemed to be more popular. Costa Maya was nice but with 3 Super-liners docked there; it was heavily crowded and hard to maneuver the stores, so an excursion may be better. The water was choppy so I didn't do the tendering into Belize plus it began to rain but heard how the waters made it hard to dock with the ship

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By Paul_CR

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Dec 26, 2009

Eastern Caribean

Our family have been excitedly following the Carnival Dream for the last year in anticipation of our Christmas cruise and I will be the first to admit, we made the mistake of believing Carnivals adverts. Carnival raised expectations so high for us with its self congratulatory press releases that there was no way that the ship could live up to her own hype. Is she a poor ship? No! Decidedly not. You would have to work hard not to enjoy yourself

on any Carnival ship now at sea. It's just that she is really more of the same old tired ship design, confusing ship layout and beaten to death entertainment programs that Carnival has been known for. Same old cruise, a lot more crowded and for more money. The majority of the excess space on this vessel is used to cram in more staterooms, not to add more features. Therefore, when riding on Carnival's largest ship, you are paying for the honor of longer lines for the food in the Gathering, the elevator and just about anything else you want to do on board. And seriously Carnival, for the love of god please retire the hairiest chest contest along with the newlywed game, scavenger hunt and the same old trivia questions that I have been hearing for nine years. I'm sick of them. You ended the midnight gala buffet for the sake of money. Please replace your stale old day to day entertainment with something new for the sake of my sanity. I was hoping that the dream would be easier to get around than the rest of the Carnival fleet, but the whole thing is a maze! Halls lead to nowhere or seem to go on forever. Passageways that are sometimes open you will later find barred. I am sure I saw David Bowie laughing at me during one heartbreaking attempt to navigate the labyrinth. Don't even bother asking any of the crew for directions. 96% of them only know enough English to separate you from your money. I really do not blame the crew. I pity and respect them for their hard work. I brought an extra $200 on board to give out in $10 and $20 bills to random crew members on Christmas day. It was the only time I saw many of them smile. This had to be the glummest Carnival crew I have ever sailed with. Everywhere were frowns. I had to wonder to myself if Carnival isn't now using press gangs to shanghai it's crews from the third world. Interior ship materials are nicely upgraded with lots of marble tile, wood and granite throughout. But even this is ruined by these gaudy multi colored glass bubbles that Carnival has slapped all over the walls and imbedded into the floor throughout. When in doubt, fall back on tacky is the Carnival way. Is Carnival even interested in breaking out of their stale mold of ship design and entertainment? Let's see what Carnival CEO Gerry Cahill has to say about his chief competition, the RC Oasis: "Anybody can spend an unlimited amount of money to come up with all sorts of innovations. That leads to higher costs and prices, which may reduce value to customers. Does this sound like a company that is interested in making better ships? I didn't think so either. There is a laser show, but it relies on smoke to work. As you might expect, smoke doesn't sit still on a cruise ship speeding at 21 knots through the Atlantic with a cross wind, but apparently Carnival didn't think that far ahead. The dream also has a group of three break dancers on board, and I have to admit that their solo shows are very tight. However, incorporate them into the Broadway style show that was playing on the ship: Dancin' in the Streets and Carnival can make even break dancing look corny and uncool. And speaking of uncool, all of the common areas where ghastly hot, with absolutely no AC at all in the ships elevators. I don't know if this was just a bump to be ironed out, or if Carnival has raised the thermostat in order to squeeze a little more money out of each cruise. Everywhere you look, past Carnival cruisers will see small things that have been done to cut costs. I noticed these things even from my cruise with them last year. Most of these things are small and hardly worth mentioning, like forcing you to ask for bacon at breakfast instead of just taking it on your own. Random thoughts: Dumbest comment was on day two- What is the name of our ship? Random exclamation heard on day 6- Our liquor bill is $800? Best Christmas anecdote everheard on ship- I wished this guy a Merry Christmas and he just looked mad at me. I said it again and he said I'm Jewish. I told him: So am I! My single worst experience on this ship had to be the Xtreme Country production show in the main theatre. The only thing extreme about this show is its denigrating stereotypes of southerners. I don't know whether to call the production a remake of He Haw except not as classy, or a minstrel show without the blackface. But either way, if you think that southerners still walk around with straw hats and overalls, sit on the porch shucking corn with bare feet and hold their pants up with rope, then this show is for you. In closing, let me reiterate. I realize that some of my observations are subjective and some of my criticisms may be a little petty, but I am not here to blow sunshine up your smokestack. I wanted to tell you the sort of things that I would want to hear when considering booking a cruise. You will probably have fun on this ship, especially if you have never sailed a Carnival cruise before. But don't expect anything but the same old Carnival with little new to offer. For all I know the RC Oasis of the seas may be just as big of a disappointment, but I have to admit that I can't wait to book her and find out for myself.

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