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Carnival Cruise Lines: Carnival Conquest

  • Carnival Cruise Lines
  • Carnival Cruise Lines
  • Carnival Cruise Lines
  • Carnival Cruise Lines
  • Carnival Cruise Lines
  • Carnival Cruise Lines
  • Carnival Cruise Lines
  • Carnival Cruise Lines

Carnival Conquest Review

The first ship in the Conquest-class, Carnival Conquest launched in 2002. Similar in layout to previous classes of fleetmates, she nevertheless boasted more room in her interiors. A refurbishment in 2009 added the popular Seaside Theatre, a huge LED screen overlooking

the main pool area; in a 2012 upgrade, Carnival’s "Fun Ship 2.0" features with new casual dining options and bars were added. Carnival Conquest itineraries don’t stray from the Caribbean, but various departure ports—including Miami, Florida, New Orleans, Louisiana, and San Juan, Puerto Rico—and different regional ports of call are available depending on the date.

Taking Fun Ships to new lengths and widths, Conquest-class ships are among the largest in the Carnival fleet. They're basically larger and more feature-filled versions of earlier Destiny-class vessels. More space translates into additional decks, an upscale steak house, and even more bars and lounges; however, well-proportioned public areas belie the ships' massive size. You'll hardly notice that there's slightly less space per passenger after you take a thrilling trip down the spiral waterslide.

Public rooms flow forward and aft from stunning central atriums. Just off each ship's main boulevard is an array of specialty bars, dance lounges, discos, piano bars, and show lounges, plus seating areas along the indoor promenades. The promenade can get crowded between dinner seatings and show-lounge performances, but with so many different places to spend time, you're sure to find one with plenty of room and an atmosphere to suit your taste.

The world's largest cruise line originated the Fun Ship concept in 1972 with the relaunch of an aging ocean liner, which got stuck on a sandbar during its maiden voyage. In true entrepreneurial spirit, founder Ted Arison shrugged off an inauspicious beginning to introduce superliners a decade later. Sporting red-white-and-blue flared funnels, which are easily recognized from afar, new ships are continuously added to the fleet and rarely deviate from a successful pattern. If you find something you like on one vessel, you're likely to find something similar on another.

Each vessel features themed public rooms, ranging from ancient Egypt to futuristic motifs, although many of those elements are being replaced with a more tropical decor as older ships are upgraded. Carnival is also introducing features either branded by the line itself, such as the poolside Blue Iguana Tequila Bar with an adjacent burrito cantina and the Red Frog Rum Bar that also serves Carnival’s own brand of Thirsty Frog Red beer, or in partnership with well known brands, such as EA SPORTS to create EA SPORTS Bars at sea and Guy’s Burger Joint, in partnership with Food Network star Guy Fieri. Implementation of the new features is scheduled for completion in 2015.

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What You Should Know

Pros

  • The lounge chairs on the deck above the aft Lido pool are almost always quiet
  • Steak houses on these ships are some of the best restaurants—and dining bargains—at sea
  • The ships have been retrofitted with Carnival’s Seaside Theatres—the jumbo-size poolside LED screens

Cons

  • Cabins and balconies on deck 8 from mid-ship to aft are beneath the Lido and suffer from pool-deck noise overhead
  • Seating at the casino bar can be noisy with sound from the slot machines dueling with nearby musicians
  • Likewise, sound from the Seaside Theatre can be annoyingly loud
Ship Stats
  • Crew Members 1,160
  • Entered Service 2002
  • Gross Tons 110,000
  • Length 952 feet
  • Number of Cabins 1,487
  • Passenger Capacity 2,974 (3,700 max)
  • Width 116 feet
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  • Food

  • Décor

  • Value

Feb 21, 2017

Caribean

CARNIVAL IS A TERRIBLE COMPANY WITH TERRIBLE MORALS AND CUSTOMER SERVICE AND QUALITY CONTROL. TAKE CAUTION! The Carnival Conquest cruise was the worst experience of my life. This cruise was a nightmare and the customer service on the cruise ship and off was even worse. This was my second cruise, my first and last with Carnival. On the 4th day of our cruise, I paid $14 for a lobster BLT from the ‘Seafood Corner’. I was with fiancé,

who does not eat fish so I was the only one who had the sandwich. Not to mention newly engaged, he proposed a few days before we left on the cruise when we arrived on vacation in Fort Lauderdale. So the cruise was kind of a celebration, one that took a terrible turn. But back to the ‘Seafood Corner’. It took surprisingly long, especially since no one else was waiting for food. We were the only ones there. I ate the sandwich and fries and we went about our way to lay back out at the pool. The sun goes down and we went back to the room to get ready for dinner. While getting ready I became deathly sick: propel vomiting, shaking and sweating, lying in bed crying (when I wasn’t running to the bathroom to throw up). It was so bad my fiancé just sat out on the balcony for hours because he didn’t want to keep hearing me puke. This went on for 4 hours. I have never been so sick in my life. Once I gained enough strength and now furious that we missed dinner and all of the shows (this was the evening with the big shows that I was so looking forward to), I went down stairs to guest services to tell my story. Mid story about my food poising, ‘Serena’ corrects me and says ‘you mean ALLEGED food poisoning’. I lost it, after being sick for 4 hours only eating the food Carnival is giving me she is going to state either I’m lying or I just randomly became sick? If I did randomly become sick it was more likely of uncleanliness from the old cruise ship that I was on or it was food poisoning. And I know some might go to sun poisoning, but I am Italian and already have a very dark complexion and wasn’t near sun burnt (nor were we out in the sun all day), so sun poisoning was not the cause. So then Serena says first I need to call for medical, so she calls and I speak with them. They tell me that if I need medical it will be $250 to see a doctor because they were closed (I finished puking at 9pm), in addition to any tests and medicines being billed out of pocket. I almost laughed and said that I no longer needed medical; I threw up and was no fine. Anything that poisoned me is now out and the damage is already done. So I give the phone back to Serena and told her what they told me. She then tells me that since I ‘denied medical’ there is nothing else she can do for me. At this point you can imagine how upset I am becoming. All this girl had to say was ‘I am so sorry your sick, let me look into the food for you’. I mean she didn’t even have to admit guilt, but her showing some kind of sympathy would have been nice. I mean I don’t know how some doesn’t feel bad for someone claiming to be this sick, (I physically looked terrible) at least just on just a human level. It was just like I was an inconvenience to her. Now not only am I upset about being food poisoned but also how I am being treated. So I explain all of these points. I even told her that she could stop repeating the prewritten lines she memorized, that’s how inhuman this woman was. She then says that the best she can do is make a report to look into the food. She said she would send up the paperwork so I could file everything out and get a copy of the report and the contact information for corporate once I get back from the cruise. Even though I wasn't happy with this outcome since I saw it as just more work and inconvenience on my part for an injustice outside of my control, it was the only response I could get out of Serena. Day 5 comes and no paperwork. Late that night we received a voicemail in our room after we came back from dinner/shows late asking for Sal, my fiancé, to call the dinning manager back. The message was to make sure that Sal was feeling better. Nice right? After all that, no one could even get my name right. Not to mention a female was standing right in front of the women who made the report. Nonetheless, it was late, so I decided I would call back in the morning. Day 6 comes and I called dinning back. I told them I was returning the message from the dinning manager, gave them our room and contact information and was told he would call me back. We went about our day, came back to the room and we received a new room voicemail from Room Service/Hospitality checking in again on Sal to make sure that he was feeling okay and asking him to call him back so he could stop by our room. We also received 4 chocolate covered strawberries left at our door from this manager. Out of everyone I talked to, he was probably the nicest but still not very helpful. He arrives at the room and I tell him my story. When I told him that I was told there was nothing that could be done since I denied medical because I denied paying $250.00 to see a doctor after the fact, he even gave me a face (shocked). He kept apologizing and he told me he was taking off the lobster BLT: a whole $14 charge. I told him at that point, I had no intention on paying for the food that made me sick but thanked him anyways. He basically said there was nothing else he could do, but to tell the manager of the dinning hall we were assigned to and maybe he could do something at dinner. So we go to dinner, within a few minutes of sitting, the dinning manager comes over to check on Sal. I almost feel over, I said I was the one who was sick and that it just shows how bad the service here is that no one can even get the story right. At this point, every ‘manager’ that I am talking to is just making it worse and me more irritable and enjoying less and less of the whole vacation experience. The manager then states that I never called him back, almost like he was trying to make two wrongs make a right. I told him I did call him back, that maybe he should find more competent employees to relay messages. He apologies for everything and offers me a glass of wine. I declined, as I wasn’t drinking since I had to pack for deportation that evening and leave early in the morning. He says sorry and that he hopes we enjoy dinner. I enjoyed my dinner even more frustrated than I arrived. The next morning, on day 7 (deportation day), I return to guest services since I never received my report or the contact information for corporate. Serena failed me yet again. A ‘Samuel’ looks into my report for about 30 minutes before he gives me the card for Carnivals ‘Guest Care Department’ and says he updated the notes. I asked for a copy of the report or a number so I could have it for when I call. He tells me that there isn’t a number or a copy he can give me, that when I call they will be able to look it up. I still insisted I have at least something, because I wasn’t going to start all over after this already terrible experience. We argue about another 10 minutes, and I complain more. He says he will be back, after another 10 minutes he gives me a letter and signs it. I take the letter and leave upset yet again, not even reading it. I just wanted to get off of that terrible ship and continue my vacation. Once I return from the trip, I read the letter to find this: “We apologize for the inconvenience regarding your onboard issues with the liquor and beverage policy involving your two bottle of wine”. I then had the contact information for Carnival and my case reference number. I almost fell over. After days of complaining and being treated terribly, I had a letter about wine and Carnival still concerned about Sal (as that was still what corporate asked me, if Sal was okay)! I talk to the first lad from Guest Care and I have to tell the whole story over again, meanwhile waiting for her to ‘update her notes’. I even had to get a new case number under my name and not Sal’s and in a different category since it didn’t involve their wine policy. 30 more minutes wasted. She then tells me she will update the case and have someone call me back once the results on the food investigation have been conducted. This is now almost two weeks after my cruise. I insisted something be done now; I was done with this aggravation and mistreatment. She said she would she if something could be done and has to talk to her manager for confirmation. At this point, it sounded like some kind of justice would be had. 25 minutes more of a wait and she comes on to tell me there is nothing she can do. So I request I talk to her manager. I tell the story again (30 minutes) and express how I now have a food complaint and a customer service issue and she tells me again emotionless now that I am off of the cruise that there is nothing she can do. The best that could be done is for them to send a care package with wine to the room on my next cruise. I said I would NEVER cruise with Carnival again, that if that was the case they should have sent that on the horrible cruise I was just on. She said they should have done that but since they didn’t that there was nothing she could do. Funny how no one could do anything. When I was on the ship I was told only corporate could help me. At corporate I was told only the ship could help me. I was at there mercy believing them, only to be lied to and violated. I told her that I would be writing my disgust in a review anywhere I could post about Carnival and she said that was my right to do so. So I am utilizing that right. I normally don’t do things like this, but after everything I went to and how small I was made to feel, I think it is necessary. I was supposed to be celebrating my engagement and the whole trip I was aggravated and made to feel insignificant. I work hard for my money and treat my clients like how I would like to be treated. So how I was treated really upsets me. I don’t believe anyone should be treated like that, no matter how big of a company you are. All they had to do was just say ‘I’m so sorry your sick’, maybe give me a bottle of wine (I mean Barefoot is $12 in normal stores!) or maybe a credit to the casino (you know they would have made that back). I mean just something to show a courtesy or some human sympathy. But no, nothing, but lies, frustration and wasted time. All I can say is never again!

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Feb 19, 2017

Western Caribbean

OMG THIS WAS A HORRIBLE, TERRIBLE, LOUSY, ROTTEN CRUISE!!!! 1) My room steward would not quit coming into my room. Jose would knock and then immediately use his card to come in. It seemed he was definitely hoping to see something. 2) The food was awful. 3) service was lousy. NOW ARE YOU READY FOR THE REAL REVIEW?! THIS IS TOO CRAZY TO MAKE UP AND I AM STILL SEETHING! 4) I decide to escape everyone and all my stress at home and travel

solo. I get a beautiful balcony room, or at least I thought it would be. I put my things down, put on my bathing suit, and went to the whirlpool. This was all just after the safety briefing in the very beginning of the cruise. 5) Two very aged people, let's call them antiquated, were in the whirlpool. One was a drunken old one and her husband, a dirty old man making passes at me (he was old enough to be my great grandfather) 6) Jealous "grandma" decides to hurt me by telling the bartender I told her I was going to kill myself!! 1,000,000% absurdity! 7) Security immediately rushed me out of the whirlpool and locks me in my room with the security guard sitting at the foot of my bed and my balcony door locked so that I cannot "jump". For 18 hours the security guard sits in the room with me until I'm finally escorted to medical. 8) They insist I should be assessed for a fee of $125. Dr. Allah (sp?) who seems to have a very Dutch accent insisted I pay. I blatantly refused because this was the most ridiculous situation I had ever been in in my life. Angrily, she says she'll waive the fee but I have to sign paperwork or I cannot return to the ship. I signed the paperwork "blackmail". I ask if I can record the conversation so that her notes match what she actually says. She refuses and says there are chaperones in the room with us... I said yes but they work for carnival. If your intentions are good you will allow me to record our conversation. She still refused. 9) Finally the chief of staff comes in and security escorts me out and back to my room. For the first time since I boarded the ship in almost 24 hours they unlock the door and leave the room so I can rest. Just before I fall asleep I call guest services and I ask if I can please be put on a different ship at the next port. The guest services lady was very polite and said she would see what she could do. 10) I don't know how much time passes, but not very much because I was in a deep sleep. I wake up to several people in my room. They said you want to leave carnival? We know where we can take you. They pulled the covers off of me, opened my safe, and all of my contents were dumped into a suitcase. 11) I was then escorted off the ship in Cozumel to a very scary motel. I'm accustomed to resorts which are beautiful in Mexico. This was not one of them. I am then told I will be flown home the next morning. They book a ticket for the WRONG port five hours away from the port where my car is at and I embarked on the ship. 12) I am not given my airline ticket until the man who drove me to the airport handed it to me get in the car and drive away. United airlines basically said too bad too sad, there will be a $200 transfer fee plus another fee of some sort. Have you ever been so angry that you just didn't know what to do and stood there with your jaw on the ground in complete disbelief that you were even in the situation?? Since the service was so "great" on carnival conquest, I made sure to get the name so I can give them lots of credit in my reviews: Supervisor assistant chief security is named Laney. He is the one that made the decision to lock me up for 18 hours in my bedroom because I might injure myself since I "told the old lady I wanted to kill myself". Idiots! Elza was a security guard that was forced to sit in my room for all those hours until her shift change at 6 AM. I have nothing bad to say about her. She was nice to me and stuck having to do this job. Navi was the next security guard to stay with me until 11 AM when I was taken to medical to be psychologically assessed. She was OK. Nothing good or bad to say about her... She was just stuck with her job. I will never, ever trust Carnival again. Yes, these numbskulls were running the Carnival Conquest, but I never got to visit any port and any fool that's going to believe a drunken old lady just like that and ruin my entire vacation that cost $2000 that they are refusing to reimburse me for, is a business I never want to see again. I intend to file a lawsuit. Disgusting The only good part about the ship was my state room. Stupid and juvenile I never got to get off the ship for any excursions solo. I get a beautiful balcony room, or at least I thought it would be. I put my things down, put on my bathing suit, and went to the whirlpool. This was all just after the safety briefing in the very beginning of the cruise. 5) Two very aged people, let's call them antiquated, were in the whirlpool. One was a drunken old one and her husband, a dirty old man making passes at me (he was old enough to be my great grandfather) 6) Jealous "grandma" decides to hurt me by telling the bartender I told her I was going to kill myself!! 1,000,000% absurdity! 7) Security immediately rushed me out of the whirlpool and locks me in my room with the security guard sitting at the foot of my bed and my balcony door locked so that I cannot "jump". For 18 hours the security guard sits in the room with me until I'm finally escorted to medical. 8) They insist I should be assessed for a fee of $125. Dr. Allah (sp?) who seems to have a very Dutch accent insisted I pay. I blatantly refused because this was the most ridiculous situation I had ever been in in my life. Angrily, she says she'll waive the fee but I have to sign paperwork or I cannot return to the ship. I signed the paperwork "blackmail". I ask if I can record the conversation so that her notes match what she actually says. She refuses and says there are chaperones in the room with us... I said yes but they work for carnival. If your intentions are good you will allow me to record our conversation. She still refused. 9) Finally the chief of staff comes in and security escorts me out and back to my room. For the first time since I boarded the ship in almost 24 hours they unlock the door and leave the room so I can rest. Just before I fall asleep I call guest services and I ask if I can please be put on a different ship at the next port. The guest services lady was very polite and said she would see what she could do. 10) I don't know how much time passes, but not very much because I was in a deep sleep. I wake up to several people in my room. They said you want to leave carnival? We know where we can take you. They pulled the covers off of me, opened my safe, and all of my contents were dumped into a suitcase. 11) I was then escorted off the ship in Cozumel to a very scary motel. I'm accustomed to resorts which are beautiful in Mexico. This was not one of them. I am then told I will be flown home the next morning. They book a ticket for the WRONG port five hours away from the port where my car is at and I embarked on the ship. 12) I am not given my airline ticket until the man who drove me to the airport handed it to me get in the car and drive away. United airlines basically said too bad too sad, there will be a $200 transfer fee plus another fee of some sort. Have you ever been so angry that you just didn't know what to do and stood there with your jaw on the ground in complete disbelief that you were even in the situation?? Since the service was so "great" on carnival conquest, I made sure to get the name so I can give them lots of credit in my reviews: Supervisor assistant chief security is named Laney. He is the one that made the decision to lock me up for 18 hours in my bedroom because I might injure myself since I "told the old lady I wanted to kill myself". Idiots! Elza was a security guard that was forced to sit in my room for all those hours until her shift change at 6 AM. I have nothing bad to say about her. She was nice to me and stuck having to do this job. Navi was the next security guard to stay with me until 11 AM when I was taken to medical to be psychologically assessed. She was OK. Nothing good or bad to say about her... She was just stuck with her job. I will never, ever trust Carnival again. Yes, these numbskulls were running the Carnival Conquest, but I never got to visit any port and any fool that's going to believe a drunken old lady just like that and ruin my entire vacation that cost $2000 that they are refusing to reimburse me for, is a business I never want to see again. I intend to file a lawsuit.

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Aug 28, 2015

Southern Caribbean

I start all my reviews by saying any time spend vacationing with my family is always quality fun time. With this said, we encountered many issues with this particular ship that need immediate attention. Overall, our experience with the itinerary, service and entertainment was great, but the ship's condition, upkeep was not good. Embarkation was also not good. Buffet food was rapacious and lacking variety. The main dining room food was very

good with respect to taste and variety. Stateroom was well maintained but the it needs updating. We ran into several issues that were quickly addressed and resolved but the steward and guest services. Onboard activities is what you would expect from shows, games, dances, trivia, bingo to music and tributes. Don't miss taking an excursion in La Romana, Curacao and Aruba. We chose mainly tours that included a beach stop. Pros Ports The itinerary was great. We enjoyed all of the four ports visited, Turks and Caicos, La Romana, Curacao and Aruba. Service Cabin steward and main dining room service were great. Overall service was great as well. Guest services was prompt in address and resolving issue ( even though we would have preferred not to have encountered as many issues as we did). Food Buffet food was the same thing every single day lacking any variety. Entertainment Shows were very good including comedy shows. The cruise direct did a good job. Debarkation Long lines but sent smooth. Cons Airport check in was extremely slow. Transport from Miami airport to port everglades took over 2 hours ( includes wait time) Embarkation was chaotic and slow. The mandatory drill was late in taking place. In fact, it was conducted at the ship took off. It was disorganized. We had to stop over huge puddles of supposedly rain water to get to out muster station. The ship's overall condition is not good. At first glance it appears clean and well kept. To the crew's credit they do their very best but the ship is too old and warn. One can observe rust in many places, gook along buffet floor, grease spots in buffet, warn torn seats, dirty seats, chipped bathroom cabinets and chipped buffet tables, hand sanitizers empty most of the time, bad smells and the casino smoke smell is over whelming. Carnival needs to either dry dock this ship or sell it. I feel for the crew who appear to be doing their best despite appearing to be short staffed.

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Aug 14, 2015

Very disappointed in this ship.

This was my 5th cruise and my husband's 8th cruise. Unfortunately, I think this was the last Carnival ship that we will be going on. POOLS: The Conquest ship was old and outdated and the pools were WAY too small for the amount of people on board. We had 3 days at sea during our 8 day cruise and those days were honestly the worst. The main pool area was extremely loud with music and tons and tons of people. We are only 31 years old and the main

pool has been where we have spent most of our time in the past, but it was not relaxing AT ALL this time, so we decided to spend our days at the adult pool. That was obviously much quieter, however, the pool was just as crowded. There were times that my husband and I wanted to go into the pool but had to wait until a few people got out because there was literally no room. When we did go in, we had to keep our hands to our sides and kind of hop to an open area to stand in the water hoping not to touch anyone else. Because the pool was so crowded and it was so small, the water didn't seem to filter because there was no water flow. There was a film on the water (probably from everyone's sunscreen) that made you feel gross when you even went into the pool. My husband and I didn't even put our head underwater because it was that gross. Pool chairs: there are quite a few chairs, but they are right on top of each other, so be prepared to have to sit next to people you don't know. Also, the chairs are so close together that you have to crawl into the chair from the end of the chair; you can't step next to your chair to get in. FOOD: Breakfast Buffett: food was the exact same everyday. It included, cereal, bagels, bread, cheese/salami, honeydew and cantaloupe, eggs, potatoes, French toast, pancakes, sausage, and either eggs Benedict with ham or salmon. And there was an omelette station. Lunch: there is only one Buffet now (different from previous cruises). The buffet tended to have chicken, rice, fish, potatoes. Then in place of the old buffet options, there is now a burger joint which was good, a 24 hour pizza joint which was also good, a taco station, and a deli. The lunch area was very crowded even during off times because the ship was so full. There were a lot of staff members cleaning up the tables though which was nice. Dinner: we did late seating in the dining room which we have always done. 8:15 sounds late but it works well so that you can actually spend a lot of your day outside or on the islands without having to rush back to the ship to get ready before dinner. You can request your own table which was nice. The food in the dining room was good. It wasn't great; it was just okay or good. We used to love the dinners on previous cruises but this just wasn't the same. On precious cruises, you would have a waiter, a person serving water and bread, and then they would even have someone around to order wine or other drinks. This ship was definitely understaffed. We basically had 2 people serving us and they had to run around to about 20 other tables. They were friendly but you didn't get to know them at all because they were so incredibly busy. We also ordered wine and had it corked for the next day, and both times we had them do this, it was on our table the next day but they didn't have it chilling in a bucket. We asked them for a bucket but they forgot because they were so busy doing other things. We also had to pour our own refills, which was fine for us but it is just very different from the fine dining experience we used to have on cruises. They also used to serve you a piece of bread and then they would come back and give u another piece if you wanted some, but now some tables have baskets of bread, or in our section, the waitress would give us 2 or 3 pieces all at once. Again, it's not a big deal but we always looked forward to having a fine dining experience on the cruise and this wasn't really that. Another thing we weren't happy with was that when my husband would order more than one appetizer, they used to wait for you to finish one, but this time, they would bring them both at the same time and try to make room for it on our tiny table. The waiter also tried bringing me my dinner when I had just started eating my salad; this happened twice and I finally told him that I wasn't ready for my meal. One nice thing is they did have an appetizer every night under the section "did you ever try" and they offered unique foods like frog legs, ox tongue, alligator fritters, etc. Also, the menu had items that changed everyday but then it also had items that were available every night. We were disappointed to see that some of the items were an additional $20 charge. WIFI: We bought most expensive package for the week; I think it was around $100. My husband had to check and reply to emails for work so we needed to make sure he had access to at least that. Well, the wifi only worked for us twice during our entire trip, and even when it did work, it was extremely slow, and two of the emails that we thought went through, ending up failing. We requested our money back for the package except I told them that I would pay for the two days that it did kind of work to be fair and they did refund us for the other 6 days. ROOM: The room was outdated but it was pretty clean. The walls very very thin so it was noisy at times. We even heard the phone ringing from the room next to ours numerous times. We requested a fan from maintenance and that helped a lot. There was only one outlet in the entire room though including the bathroom so we had to continuously plug and unplug things including the hair dryer, camera battery, kindle, my husbands work phone, and the fan. I think the most annoying part was having to use the hair dryer in the middle of the room since there wasn't even a plug in the bathroom. PORTFOLIO- sail and sign card: You can no longer view your sail and sign card portfolio from your tv in your room. You can only access it from a kiosk or at the guest services desk so just be prepared to wait in long lines the last day or two of your cruise when everyone begins looking at the charges. ELEGANT PICTURES: they actually had about 12-15 different backdrops set up around the ship on elegant cruise nights which was nice because the lines were maybe only 15-20 people long so you could actually get your photo taken about 3 times in an hour or so which was pretty convenient. Overall, we had a nice time being on vacation but this ship was not the greatest and I would not recommend it to my family or friends. If we were to cruise again, we would not go with Carnival.

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Jun 5, 2015

South caribbean

Conquest- Worst ship in Carnival's fleet. Bad customer service, Bad entertainment, Ship in need of good cleaning. Food was good but NOT excellent. Basically the same food for lunch, sometimes food cold. Sometimes no cones for ice cream, sometimes no plastic glasses or no ice. Sometime watered down lemonade. Air conditioned was not working first day. Sink would not drain another day, Shower would not drain another day. Entertainment

was horrible. DJ music on Lido Deck too loud with horrible music. Where did the live music go???? Why Bingo in the middle of the day instead of before the evening boring entertainment. Where are the Vegas style shows, live people????? sea Day's are boring!!!!!!!!!! Stay away from Dominica. Took Carnival's tour in La Romana on the Basilica tour- but guide disappeared at the Basilica while we all waited for him to come back from who knows where. Have been on 20+ Carnival Cruise's and the Conquest is by far the worst cruise of all. Bad customer service from Guest services, Shore excursion desk people are not knowledgeable about tours they sell. We had your time dining and one night the service was horrible, first wait and wait for waiter, then super slow service then wait and wait for desert menu. After complaining the service got better. Food was good but not excellent. Jumbo shrimp was the size of a quarter??? Rolls were either cold or burned. On Lido deck for lunch the food was sometimes cold or basically the same every day. No place to sit for breakfast or lunch because tables are empty of people but full of dirty dishes. Sometimes no plastic glasses or ice. Sometime no cones for ice cream. When mentioned to staff there they acted like, So WHAT??? Entertainment was horrible, NO more Vegas style shows. NO more live music on Lido deck, just a terrible DJ play loud horrible music. Other entertainment was also horrible, like music by the Casino, or by Guest services. NO more samples in the Bathroom, No more chocolates on your pillow, No more live music. NO more Kathy Lee, No more "FUN". Just bad Customer Service from many staff members on the entire ship that needs a good maintenance and cleaning. By the way we are NOT picky people, but the ship was horrible all around. Again have cruised with Carnival some 20+ years. I hope this is NOT the new Carnival standard. Maybe just on the Conquest. So beware if you cruise on this ship. Good Luck!

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