United States Forums

Post New Topic

Recent Activity

View all United States activity »
  1. 1 Trip Report xfbcxbcgbncbn
  2. 2 Turning 30 in March. What shall I do?
  3. 3 Bronx Help to visit hospital
  4. 4 Miami/Disney World/Bahamas Cruise w/6yo
  5. 5 Caillebotte at the Kimbell - Fort Worth
  6. 6 Reading re the Northern Parks?
  7. 7 Lodging near Zion National Park
  8. 8 New Hampshire
  9. 9 Port Angelas -Vegas
  10. 10 Things to do in Bakersfield
  11. 11 8-Hour Napali Fishing Charter with Kids?
  12. 12 First Trip to Texas -
  13. 13 Help! Road Trip from Boulder to Oregon 2/2016
  14. 14 Jul, Aug or Sept for California trip, which is preferable and why?
  15. 15 Road to Hana - tour company or on your own
  16. 16 Avoiding tunnels driving from Atlanta to Philadelphia
  17. 17 How many days to spend in San Francisco, LA & Las vegas?
  18. 18 Best 2 (or 3) Day Drive Between Phoenix & Palm Springs?
  19. 19 Family Vacation for Mom's 80th Birthday
  20. 20 Beaches in Florida
  21. 21 Charleston+Kiawah+Asheville+?
  22. 22 Nashville Questions
  23. 23 Best stay, park & fly hotel near Boston Logan airport?
  24. 24 Hyatt Regency Boston Harbor - how to get to the city?
  25. 25 Downtown Chicago
View next 25 » Back to the top

Stolen iPad on JFK-SFO Virgin America

Jump to last reply

As I boarded Virgin America from JFK to SFO, the flight attendant told me that there's no space left for my carryon in the cabin above my seat so he grabbed it to find space elsewhere. As I settled in my seat I realized that I needed to get my iPad but the flight attendant told me that he actually checked in my carryon from the gate at no charge as he could not find space and handed me a small baggage tag. I was completely dumbfounded since my carryon was not locked but it's just not possible to retrieve it according to the attendant.

No surprise, my unlocked carryon arrived on the carousel in SFO and my iPad was gone!
Virgin America agents (ground and on the phone) told me that's unusual and unfortunately they are not liable for anything missing inside a locked or unlocked luggage even when it was taken on board from a passenger. They told me that I should call the JFK police department to report that my iPad was stolen but they are not liable for it as written in their online ticket contract of carriage.

The lesson here is never entrust your carryon to any flight attendant at Virgin America.

32 Replies |Back to top

Sign in to comment.

Advertisement