United States Forums

Start a new topic Change Forum
Advanced search

Stolen iPad on JFK-SFO Virgin America

Jump to last reply

As I boarded Virgin America from JFK to SFO, the flight attendant told me that there's no space left for my carryon in the cabin above my seat so he grabbed it to find space elsewhere. As I settled in my seat I realized that I needed to get my iPad but the flight attendant told me that he actually checked in my carryon from the gate at no charge as he could not find space and handed me a small baggage tag. I was completely dumbfounded since my carryon was not locked but it's just not possible to retrieve it according to the attendant.

No surprise, my unlocked carryon arrived on the carousel in SFO and my iPad was gone!
Virgin America agents (ground and on the phone) told me that's unusual and unfortunately they are not liable for anything missing inside a locked or unlocked luggage even when it was taken on board from a passenger. They told me that I should call the JFK police department to report that my iPad was stolen but they are not liable for it as written in their online ticket contract of carriage.

The lesson here is never entrust your carryon to any flight attendant at Virgin America.

32 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all United States activity »
  1. 1 NYC to LA road trip - Buy or rent a car?
  2. 2 Transportation from Newark to Midtown Hotel
  3. 3 san fran sightseeing
  4. 4 Public Transportation to DC and NY from Baltimore Area
  5. 5 Boston in winter?
  6. 6 best places to visit in winter through WV to North Carolina
  7. 7 Washington and Oregon Fall vacation 2015
  8. 8 Elephant Man Preview on Broadway with Bradley Cooper
  9. 9 NYC Department Store Windows for Christmas - Ready, Set, Go
  10. 10 4 week family trip ideas
  11. 11 Accommodation New Orleans LA
  12. 12 Transportation from Seattle to Vancouver BC
  13. 13 Philadelphia accommodation thoughts
  14. 14 Best way to spend a few hours in Greater Los Angeles?
  15. 15 San Diego/ Baja / Desert / Vegas/ Mexico
  16. 16 Yellowstone in the winter?
  17. 17 A trip to the SW: Not rushed, do it all, perfect time of year.
  18. 18 Gulf coast - Naples, Sanibel Island, Marco Island or Fort Meyers, which one
  19. 19 New Hawaii countdown for 2014-15
  20. 20 Side Show is a must-see show on Broadway
  21. 21 Public transportation in Salem MA
  22. 22 Did Interstates ruin travel in America?
  23. 23 American Honeymoon in March
  24. 24 Midway to Mag. Mile area -- cab or public transport?
  25. 25 Family Friendly Resort Vacation for Holidays
View next 25 » Back to the top