United States Forums

Start a new topic Change Forum
Advanced search

Stolen iPad on JFK-SFO Virgin America

Jump to last reply

As I boarded Virgin America from JFK to SFO, the flight attendant told me that there's no space left for my carryon in the cabin above my seat so he grabbed it to find space elsewhere. As I settled in my seat I realized that I needed to get my iPad but the flight attendant told me that he actually checked in my carryon from the gate at no charge as he could not find space and handed me a small baggage tag. I was completely dumbfounded since my carryon was not locked but it's just not possible to retrieve it according to the attendant.

No surprise, my unlocked carryon arrived on the carousel in SFO and my iPad was gone!
Virgin America agents (ground and on the phone) told me that's unusual and unfortunately they are not liable for anything missing inside a locked or unlocked luggage even when it was taken on board from a passenger. They told me that I should call the JFK police department to report that my iPad was stolen but they are not liable for it as written in their online ticket contract of carriage.

The lesson here is never entrust your carryon to any flight attendant at Virgin America.

32 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Please Take Our Survey
    by Emily_D Fodor's Editor | Posted on Jan 20, 15 at 11:06 AM
View all United States activity »
  1. 1 Hawaii: Multi-generational family vacation
  2. 2 Itinerary for Vegas - Phoenix
  3. 3 Help with Moab itinerary for an overacheiver
  4. 4 Charleston, SC Hotels
  5. 5 Hotels Philly
  6. 6 What National Parks to visit in Mid-March
  7. 7 Trip Report January Jaunt to the Southernmost City ~ Long with Pics!
  8. 8 Gulf access or beach an hr or so north of Tampa?
  9. 9 First Trip to California with Family of 6
  10. 10 Green Flea in NYC
  11. 11 Restaurants near Miami Airport
  12. 12 Omni Orlando Resort Champions Gate
  13. 13 Orlando in March
  14. 14 New England September
  15. 15 Mother/Daughter Trip to NYC
  16. 16 Ackislander
  17. 17 Miami with a 2 yr old -- any activities?
  18. 18 Cross Country RV Trip
  19. 19 ski trip: utah or colorado
  20. 20 Restaurants in Lakeland, FL
  21. 21 New York City- Henri Matisse Cutouts at MOMA
  22. 22 Trip Report A Napa Valley Reprise: Mom turns the big 5-0!
  23. 23 Mt. Hood or Columbia Gorge for family reunion?
  24. 24 San Francisco hotel in Fisherman's Wharf or Union Square
  25. 25 Disney Hotel. Which should we book?
View next 25 » Back to the top