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Rebooking fees-why I will now always try to fly Southwest

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I know lots of people don't like Southwest, but I have flown with them many times and have always been happy.

Earlier this year I planned a trip to Colorado for September and decided to try Frontier. Their price was a few dollars less and most important, they had a direct flight to Denver. Flying Southwest would have required changing planes in Chicago or Kansas City. I had heard good things about Frontier and decided to try them.

We had tickets to depart on September 1. Two days before my husband was admitted to the hospital and had emergency surgery. Needless to say my daughter and I had to postpone our trip to Colorado.

I will have to pay $100 each to rebook our tickets. Considering the tickets were originally $220 each, these are going to turn into expensive tickets.

I have now decided that if at all possible I will fly Southwest since they don't charge a rebooking fee if something unexpected happens.

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