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    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
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Priceline.com a SCAM

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For the first time I used priceline, and I have to tell you and warn you at what a scam these people are.

I just booked a hotel and went through the Name Your Own price. Of course I understand that the hotel I get I have no choice but to take.

HOWEVER, when I used this, I did state that I wanted a 4 STAR and that I expected a resoanble discount for that hotel...especially given that I am flying blind with the choice.

So I first put in $175 for Miami Beach. It failed and asked me to adjust the parameteres if I wanted to try again, so I bumped up the price to $185 and kept the 4 star rating.

This time it worked, and it came back.

The problem was that it chose a hotel that was CLEARLY not a 4 star hotel!!!! The ratings are terrible and I know the hotel fist hand, and wou ld never ever consider staying there.

WORSE YET...I went to their website and found that THEIR PUBLISHED DAILY RATE WAS LESS THEN WHAT I GOT ON PRICELINE!!!!

LESS THEN PRICELINE!!!!!

CAN YOU IMAGINE??

So I called up Priceline, and ended up talking with someone who could do nothing more then in broken english read off a script on their terminal. They could not answer any questions except to say they can cancel the reservation for me, but I will loose one night deposit plus a service charge.

When I asked to talk to a supervisor I was promptly cut off.

I called back a second time, and explained again the situation, and that person again read off the scripts....not answering my questions.

I asked them if there was anyone else I could talk to, and was told that I could call customer service, but they would tell me the same thing.

Again I asked if there was anything or anyone that could do ANYTHING for me to correct this obvious problem, and I was told NO and then they did not speak again.

BEWARE BEWARE BEWARE...THIS IS A SCAM!!!

I would not have minded if I got a horrible choice...I would at least understand, but to get both a horrible choice and on top of that PAY MORE THEN THE PUBLISHED RATES..that PUTS PRICELINE IN THE SCAM BOILER ROOM CATAGORY.

SO BEWARE...PRICELINE SUCKS!!!!

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