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Need a tour guide with driver for my mother-in-law

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I have been searching for a tour company that would be a combination of walking and driving for my mother-in-law. We don't want the Hop On Hop Off option (after reading reviews for it here. Thanks for those insights!) She wants a driver with tour guide for about a 6 hour tour. I have had some great guides and some not so great ones, which can make or break a tour. This is her first time to NYC and she cannot walk for extended periods without a rest. Can anyone recommend a great guide (one that will not read from a script) that is courteous, interesting and fun? I had one of the best guides ever in NYC on the Foods of NY tour. Her name was Sephora but she only does a food tour.

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