United States Forums

Post New Topic

Recent Activity

View all United States activity »
  1. 1 Trip Report http://www.revivalantiagingcream.com/rarete-face-cream/
  2. 2 Trip Report Homestay
  3. 3 ASAP Help w/San Fran to San Diego 12 day road trip with young kids
  4. 4 Total Eclipse of the Sun visible in USA - plan ahead for August 21, 2017
  5. 5 Automatic Night Switch sensor switch
  6. 6 California road trip
  7. 7 Tony’s Locksmith Inc
  8. 8 IS IT SAFE TO USE?
  9. 9 Florida with a 2 year old
  10. 10 Colorado itinerary
  11. 11 Oregon Coast question
  12. 12 traveling I 70 across Colorado
  13. 13 Trip Report WNY, Cleveland, and Niagara on the Lake
  14. 14 transportation from Plano TX to Norman OK
  15. 15 Grand Canyon in February?? Doable?
  16. 16 Trip Report West Virginia -the 49th state!
  17. 17 Tetons, Yellowstone help
  18. 18 Driving through Chicago area to Wisconsin
  19. 19 Yellowstone NP planning questions
  20. 20 Boat Tour Suggestion in Kauai or Helicopter Instead?
  21. 21 Makana Charter Reviews in Kauai?
  22. 22 Montana from Salt Lake City: Help!
  23. 23 Holton Head, Amelia Island or ????
  24. 24 Four days in Maine for Anniversary & Birthday
  25. 25 Economical Restaurants in Oahu; Especially Waikiki
View next 25 » Back to the top

Key West Artist House Scam

Jump to last reply

I booked rooms at the Artist House and Artist House Villas at a price, as quoted on the telephone by both Mike and Dave of the Artist House, of $2050 ($1839 + 11.5% tax). When I received my reservation confirmation, the total was $2741, plus tax.

I called the Artist House upon reading the confirmation and spoke to Jim, who identified himself as the property owner. Jim adamantly insisted that he would not allow the rooms to be secured at my quoted (and secured by credit card deposit) rate. He became indignant and insisted that there had been an error or miscommunication. He then informed me of having other business to attend to, and hung up.

Jim called me back with an adjusted rate, and insisted that I take that rate or lose it. I informed him that I had to check with other members of my party, and asked him to Email me a quote to guarantee the rate, as there had been confusion in dealing with the Artist House staff. He refused to send the quote, saying that confirmations were only sent upon payment of a deposit. I reminded him that he already had my deposit, but he still refused to send
me the quote. He then told me that he was canceling the reservation, and hung up the phone.

Jim not only breached his contract, but left me without accommodations seven weeks after I had arranged them initially. Comparable rates solicited from other properties had long since expired, causing a frantic search for accommodations, which were attained at a rate of an additional $1700.

Jim's actions were unethical, unprofessional, and possibly illegal. I have already contacted the Better Business Bureau, and will contact the Key West Chamber of Commerce. Does anyone else have suggestions about additional sources of help to contact to get this problem resolved, and more importantly, to prevent the Artist House from pulling this scam again?

47 Replies |Back to top

Sign in to comment.

Advertisement