United States Forums

Post New Topic

Recent Activity

  • New Fodors vBulletin Forum
  • coming soon -- discuss!
View all United States activity »
  1. 1 http://maleenhancementshop.info/right-pick-muscle/
  2. 2 http://phytolyft.com/derma-genetix/
  3. 3 http://www.healthoffersreview.info/enduro-force/
  4. 4 Drive from Chicago to Yellowstone and back
  5. 5 Trail Ridge Road Will be Closed This Weekend
  6. 6 Montana, Wyoming ideas including beartooth highway and little big hotn
  7. 7 Epic Journey East coast and back
  8. 8 South Dakota to Bryce Canyon and what to do in between...
  9. 9 Trip Report Las Vegas trip report
  10. 10 Anyone use Hawaiian Airlines?
  11. 11 Sad News for Maine Lobster Lovers
  12. 12 Help! 2nd half of trip...From GTNP, 11 days before flying out of Denver.
  13. 13 10 Day Road Trip in Colorado
  14. 14 PNC Park ~ convenient hotel?
  15. 15 road trip from NC to Maine in Sept.
  16. 16 Road trip from arizona to seattle.
  17. 17 Best Time to Travel the West Coast (USA)
  18. 18 10 Days in Maine
  19. 19 Trip Report Amtrak California Zephyr and Yosemite waterfalls
  20. 20 Big Island - Best Way to See Lava and Waterfalls?
  21. 21 Boston for a cruise: South end? Downtown?
  22. 22 sugestions
  23. 23 Big Sur and Scenic Hwy 1 in CA.
  24. 24 Miami for 2 days
  25. 25 More problems for Big Sur
View next 25 » Back to the top

Hotel Surveys

Jump to last reply

Does IHG (Holiday Inn, Intercontinental, etc) typically send surveys to its guests after a stay? I recently stayed at the Intercontinental in San Francisco and a survey wasn't e-mailed to me. Was that an error on their part or is it not part of their customer service program? I sent an e-mail inquiring about a customer satisfaction survey but didn't get a response. I'm beginning to wonder if they care about customer service. The on-line form said I would get a response in 3 working days and it has been nearly 2 weeks. Do I need to be patient or is it appropriate to call the hotel manager? Input is appreciated.

6 Replies |Back to top

Sign in to comment.

Advertisement