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Just want to alert everyone to the horrible service we received at the Rio Hotel in Las Vegas this past October. Had dinner at Fiore restaurant, supposed to be very nice. Ate my appetizer, carpaccio, and got sick 15 minutes later. Really sick. My husband told the waiter we were leaving b/c I had just gotten violently ill. The waiter denies any possibility of food poisoning and gives us our bill. My husband pays it so we can get out of the restaurant and get some fresh air. I later realize that the waiter not only charged us for the entire meal, but also for the appetizer that I threw up in their bathroom. I wrote a letter to the restaurant after we got home asking for reimbursment for the meal, and I received a letter from the Rio's Risk Manager stating that unless I had medical proof that I got food poisoning from their resaturant, they would not refund any money, not even for the appetizer which made me sick.
I learned my lesson, but I don't want anyone else to have to go through this. The restaurant service was horrible, and the Rio's Customer Service was even worse.
Stay away!!!

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