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Do You Report AAA TourBook Problems?

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Has anybody had a good experience reporting TourBook problems to AAA?

Last September I spent a sleepless night in a disgusting room in the Winthrop Inn in Winthrop, WA. I reported the problem to AAA, and received letters of appreciation for my comments with assurance that the place would be investigated.

However, when I received my 2006 OR/WA TourBook yesterday, I was dismayed to find that the Winthrop Inn is now listed with comments augmented to make it sound even more appealing. Now, in boldface type are the words “free continental breakfast,” a dismal affair which, on my visit, consisted of a forlorn basket of little, half-defrosted muffins sitting on a ledge in a hallway.

On a recent visit to California, I encountered a restroom reeking of stench and filth in a AAA rated restaurant in Blythe, CA. Should I report the situation to AAA or forget it?

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