United States Forums

Post New Topic

Recent Activity

  • How do you plan your trips?
  • Please help us learn by participating in a brief survey.
View all United States activity »
  1. 1 http://www.perfecthealthcentre.com/megadrox/
  2. 2 North Rim, Page, Bryce & Zion Advice
  3. 3 Inexpensive NYC Meals 2.0
  4. 4 Maui Bed and Breakfast
  5. 5 What type of hire car for Nat Parks in UT, AZ
  6. 6 Sonoma
  7. 7 Northwest Passage
  8. 8 Middle aged and overweight - can I hike
  9. 9 Fodor's Travel QA Test_20170428141326
  10. 10 ONLY 2 DAYS IN WILLIAMSBURG
  11. 11 Alaska cruise
  12. 12 Spur of the moment Chicago advice.
  13. 13 Family Colorado Road Trip
  14. 14 Fodor's Walt Disney World 2017 travel guide
  15. 15 Trip Report Kauai - wow, just WOW!!!
  16. 16 Colorado Forest Die Off - How Awful Is It? Should We Visit Elsewhere?
  17. 17 101 closure
  18. 18 Springfield, IL to Louisville, KY best route
  19. 19 Lowkey, waterfront, natural area for winter months--no high rises
  20. 20 Seattle and Vancouver/Victoria
  21. 21 Cruise to Alaska. Ports- Juneau, Sitka, Ketchikan, Victoria
  22. 22 fairfeld inn or Hampton inn
  23. 23 NE Itinerary - Thoughts?
  24. 24 Trip Report Trip Report 2012 : 11 wonderful days in Alaska
  25. 25 Gate1 8 Day Grand Canyon tour review/ Comments
View next 25 » Back to the top

DISGUSTING! Health Dept Beware! The Hyatt Crystal City - Arlington, VA (DC)

Jump to last reply

We recently stayed at this hotel for two nights. We had a terrible surprise during our first night there. We found a globule of feces on our bed sheets as well as a brown streak close to it. We contacted the front desk and the manager agreed to move us to another room immediately telling us that they would transfer our entire luggage as well. We did receive a key to the new room but no one came to move our luggage so we did so ourselves. The manager John Houston promised us a refund for both of the nights we stayed there. We never received the refund and Mr. Houston will not return our calls. In addition to the sickening discovery in our room we found that the hotel valet parking took 30 minutes on average to retrieve our automobile whenever we left the hotel. There is a self-park garage around the block but the cost was similar so we opted for the valet parking. This was definitely a mistake. Hyatt has always been my hotel of choice. This experience was so incredibly disgusting and frustrating that my husband and I have decided we will never again choose Hyatt. There is absolutely no excuse for finding a chunk of feces in one’s bedding.

Advertisement