United States Forums

Post New Topic

Recent Activity

View all United States activity »
  1. 1 San Antonio shopping
  2. 2 Where to stay to visit Glacier National Park
  3. 3 Towing a camper trailer during January
  4. 4 1.5 Days in Boston with 3 little ones
  5. 5 Napili in Maui with toddlers?
  6. 6 Travelling from NYC to Washington Depot
  7. 7 Are you sick from Alaskan tour?
  8. 8 Trip Report May 2016 Trip to the Big Island
  9. 9 Any off site car rental agencies around JFK?
  10. 10 First Trip to New Mexico
  11. 11 JFK TO MANHATTEN
  12. 12 NYC Airport transport (well, Newark)
  13. 13 Trip Report My Avis/kona rental experience
  14. 14 10 Year Anniversary Dinner in NYC
  15. 15 Need advise sightseeing Seattle - Pendleton - Twin Falls - Yellowstone
  16. 16 Which island for R&R?
  17. 17 Montana dude ranch recommendation
  18. 18 blue ridge parkway?
  19. 19 Scenic road trip northeast Pennsylvania to Charlotte
  20. 20 Cross country road trip to the east coast- here we go...
  21. 21 Warning: Recent increase in violent crime in New Orleans' French Quarter
  22. 22 Pls help keep dolphins happy & healthy
  23. 23 San Diego, mission valley
  24. 24 California trip .. some guidance needed
  25. 25 Road Trip/Excursions for a weekend outside of Denver
View next 25 » Back to the top

DISGUSTING! Health Dept Beware! The Hyatt Crystal City - Arlington, VA (DC)

Jump to last reply

We recently stayed at this hotel for two nights. We had a terrible surprise during our first night there. We found a globule of feces on our bed sheets as well as a brown streak close to it. We contacted the front desk and the manager agreed to move us to another room immediately telling us that they would transfer our entire luggage as well. We did receive a key to the new room but no one came to move our luggage so we did so ourselves. The manager John Houston promised us a refund for both of the nights we stayed there. We never received the refund and Mr. Houston will not return our calls. In addition to the sickening discovery in our room we found that the hotel valet parking took 30 minutes on average to retrieve our automobile whenever we left the hotel. There is a self-park garage around the block but the cost was similar so we opted for the valet parking. This was definitely a mistake. Hyatt has always been my hotel of choice. This experience was so incredibly disgusting and frustrating that my husband and I have decided we will never again choose Hyatt. There is absolutely no excuse for finding a chunk of feces in one’s bedding.

Advertisement