United States Forums

Post New Topic

Recent Activity

  • Announcements:
  • Forums Style Refresh
    by Emily_D Fodor's Editor | Posted on Apr 27, 15 at 11:33 AM
  • Introducing MeganM
    by Emily_D Fodor's Editor | Posted on Apr 24, 15 at 03:23 PM
View all United States activity »
  1. 1 5 Things Not to Miss in NYC?
  2. 2 Las Vegas for a second timer
  3. 3 Biloxi Suggestions
  4. 4 louisiana bayou
  5. 5 Acadia National Park/New England States
  6. 6 New England Road Trip- RI, MA, NH, ME
  7. 7 Michigan advice needed
  8. 8 Seattle to San Francisco 3 weeks
  9. 9 Digital Camera Recommendation
  10. 10 Best Colorado City?: hot summers, mild winters
  11. 11 4 Days in LV
  12. 12 16 Days Utah National Parks
  13. 13 Help with parking at Staten Island ferry
  14. 14 Visiting NYC - stay in Herlem or Jersey City?
  15. 15 October in Colorado
  16. 16 Broadway Banter revived, Spring 2015!
  17. 17 Yosemite Valley showers
  18. 18 Taos area Spa or Resort Hotels
  19. 19 Yellowstone in the Winter
  20. 20 LegoLand Florida
  21. 21 Trip Report Boston--Another Art Mission
  22. 22 Casual dinner in the theater district
  23. 23 15 Nt Feb Trip (7 in Waikiki). Possible to do South Kauai & Big Island?
  24. 24 SF Cable Cars
  25. 25 Brainstorming - city to visit for disabled young man
View next 25 » Back to the top

Beware of Hilton Garden Inn in Albuquerque!

Jump to last reply

We live in Albuquerque and often make reservations for out of town company who come to visit for Balloon Fiesta, which is a wonderful event. This year, I made a reservation at Hilton Garden Inn on San Antonio Blvd. for our visitors. An unforeseen event (the news that they would soon be adopting a baby) caused their plans to change. I called this evening to cancel their reservations and was told by a central reservations agent that there was a 30! day cancellation policy, so our deposit of $217 was forfeit. I checked the on-line site carefully and the 30 day policy is not readily apparent. Instead it says, "Easy cancellations." Click for details. The 28 days (different from the 30 days told me by the reservations agent) listed on the site is quite far down the blurb and could easily be overlooked. One would think that 10 days in advance would be plenty of time to cancel, but no, the requirement is 28 days. This is an expensive lesson. Be advised that if you make reservations there, you should take out trip insurance against an unforeseen need to cancel.

9 Replies |Back to top

Sign in to comment.

Advertisement