United States Forums

Post New Topic

Recent Activity

  • Announcements:
  • Umbria Writers Needed
    by Emily_D Fodor's Editor | Posted on Jul 16, 15 at 03:13 PM
  • Writers Need for New Zealand Guide
    by Emily_D Fodor's Editor | Posted on Jul 15, 15 at 03:11 PM
View all United States activity »
  1. 1 Alaska itinerary - Anchorage, Seward, Denali, Juneau.
  2. 2 Need a short term apartment in BOSTON
  3. 3 Highway 1 motels
  4. 4 San Diego Clothing Help (woman)
  5. 5 Best Affordable Hotel to Stay in Montana - Deborah
  6. 6 San Fran to LA via PCH
  7. 7 San Antonio
  8. 8 Trip Report NYC - Sargent - Sorolla
  9. 9 11 days SE coast road trip
  10. 10 Kauai Eats... Recommendations??
  11. 11 Getting around in NYC
  12. 12 Best Place to Stay in Asheville, North Carolina with 80 year old dad
  13. 13 Mountains, Hiking and Wildlife in Fall
  14. 14 New Orleans Best Guided Tours
  15. 15 Should I cancel Florida vacation?
  16. 16 Looking for pretty waterfront hotel for weekend trip from Detroit
  17. 17 Places to stay in TX...?
  18. 18 3.5 weeks in the Deep South
  19. 19 International student, applying for school
  20. 20 driving from LA to Portland
  21. 21 advice for Short trip from Dallas to?
  22. 22 Where are the orcas near Seattle?
  23. 23 Trip Report a lovely week in Grand Lake
  24. 24 Condo rental for snowbirds
  25. 25 DC/MD/VA GTG in the Fall, Lunch on Oct. 3
View next 25 » Back to the top

Beware of Hilton Garden Inn in Albuquerque!

Jump to last reply

We live in Albuquerque and often make reservations for out of town company who come to visit for Balloon Fiesta, which is a wonderful event. This year, I made a reservation at Hilton Garden Inn on San Antonio Blvd. for our visitors. An unforeseen event (the news that they would soon be adopting a baby) caused their plans to change. I called this evening to cancel their reservations and was told by a central reservations agent that there was a 30! day cancellation policy, so our deposit of $217 was forfeit. I checked the on-line site carefully and the 30 day policy is not readily apparent. Instead it says, "Easy cancellations." Click for details. The 28 days (different from the 30 days told me by the reservations agent) listed on the site is quite far down the blurb and could easily be overlooked. One would think that 10 days in advance would be plenty of time to cancel, but no, the requirement is 28 days. This is an expensive lesson. Be advised that if you make reservations there, you should take out trip insurance against an unforeseen need to cancel.

9 Replies |Back to top

Sign in to comment.

Advertisement