United States Forums

Post New Topic

Recent Activity

  • How do you plan your trips?
  • Please help us learn by participating in a brief survey.
View all United States activity »
  1. 1 Tioga Rd closed May-Oct??
  2. 2 Middle aged and overweight - can I hike
  3. 3 Vegas to Grand Canyon by car in a day
  4. 4 Trip Report Two Seniors Visit NOLA, Cajuns and MS, Leave Wiser
  5. 5 Colorado Forest Die Off - How Awful Is It? Should We Visit Elsewhere?
  6. 6 What type of hire car for Nat Parks in UT, AZ
  7. 7 Inexpensive NYC Meals 2.0
  8. 8 Pacific Coast Highway 1st Timer
  9. 9 Northwest Passage
  10. 10 Hotel near Marlins Park
  11. 11 Trip Report Kauai - wow, just WOW!!!
  12. 12 All you can eat lobster in vegas and caviar
  13. 13 Family Colorado Road Trip
  14. 14 fairfeld inn or Hampton inn
  15. 15 Northwest Car Trip
  16. 16 Springfield, IL to Louisville, KY best route
  17. 17 Maui Bed and Breakfast
  18. 18 NE Itinerary - Thoughts?
  19. 19 Fodor's Walt Disney World 2017 travel guide
  20. 20 What do you think of my Yellowstone itinerary - August 2017?
  21. 21 ONLY 2 DAYS IN WILLIAMSBURG
  22. 22 North Rim, Page, Bryce & Zion Advice
  23. 23 Sonoma
  24. 24 Fodor's Travel QA Test_20170428141326
  25. 25 Alaska cruise
View next 25 » Back to the top

Beware of A&M Rentals (Key West, FL)

Jump to last reply

In April 2009 my wife and I and two other couples rented a 6-seater electric car from A&M Rentals (www.amscooterskeywest.com). Everyone (6-7 staff members) we came in contact with was rude and unresponsive. We were only in Key West for a few hours, having arrived on a Celebrity cruise. If we were not under a tight schedule, we would have walked away. Never the less, we went through with the rental. We had to wait for 45-50 minutes before they would “check us out” prior to leaving the depot. And within 2 hours the car began to run out of power; we were told it would last for 6-8 hours (the entire day). We were forced to return the car and asked for our money back, not trusting their equipment and by now despising their customer service. We were forced to wait another 45 minutes at the depot for someone to assist us. We spoke to staff, assistant managers, and the senior manager but to no avail—they refused to do anything for us. Then they made us wait another 35 minutes to get our security deposit back. We walked away having spent $220 for only two hours in the car and what is worse is that we wasted precious time in Key West on our vacation. This company should be avoided by all, awful people.

16 Replies |Back to top

Sign in to comment.

Advertisement