United States Forums

Start a new topic Change Forum
Advanced search

AmEx Premium Car Rental Insurance

Jump to last reply

Since my very basic AmEx card doesn't have car rental insurance, I signed up for this program. It is activated when you use your card to rent a car . $24.95 ($17.95 for Calif. residents) per rental.

https://www295.americanexpress.com/premium/car-rental-insurance-coverage/home.do?intlink=premiumprotecthub_browsepromos_pcrpmonitoring&inav=PROT_TRAVEL-Car_Rental

We rented a car through kemwel for our trip to France last Fall. The car was rented through Europcar. There was damage done to the car, which was our fault. We received a charge on our AmEx bill for just over $900, including foreign exchange fees as the damage was billed in euros.

All I had to do was dispute the charges on my account (did that online) and the charges were suspended pending investigation.

Then I filed a report over the phone with The insurance division that handles AmExs rental car coverage. I could have done it online, but it was easier for me to do it on the phone. This was done the first week of November.

AmEx handled the rest of the work. I was notified every 30 days of the progress (or lack thereof, as Europcar was not providing any paperwork to them). Each monthly AmEx statement indicated the amount still suspended.

I was notified today that all of the charges related to damages, fees etc had been credited to my account and that I had a zero balance with no money due.

Great service on AmEx's part and it was the best $24.95 I ever spent. Not a penny out of my pocket and no hassle. Very different than another rental claim through VISA. That was months of hassle and work on my part to get them to pay.

7 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Fodor's 100 Hotel Award Winners Announced
    by Emily_D Fodor's Editor | Posted on Sep 17, 14 at 01:05 PM
View all United States activity »
  1. 1 Hotel recommendations for Western Oregon
  2. 2 Safe for female travelling alone to Alaska in early November?
  3. 3 Kauai and Molokai or Kauai and Maui for 10 days?
  4. 4 15 comprehend the true meaning of love pairs statement
  5. 5 Help with seeing Rocky Mountain National Park
  6. 6 Arizona / Utah Itinerary
  7. 7 Trip Report Oregon Road Trip
  8. 8 Getaway
  9. 9 Refining my California Itinerary
  10. 10 What's new on Maui?
  11. 11 Restaurants near Mendocino area
  12. 12 Palm Desert California recommendations for dining
  13. 13 Another California/Utah/Arizona Road Trip...Itinerary Comments?
  14. 14 Colorado aspen updates
  15. 15 Is Canada as expensive as Europe if I don't turn my iPhone off?
  16. 16 Baltimore Inner Harbor to DC - without a car; with luggage - suggestions?
  17. 17 Hwy 12 Bryce Canyon to Arches/ Moab in 1 Day w/ Kids help?
  18. 18 I am planning a trip looking for must see tips
  19. 19 First trip to Seattle, WA - what should my "musts" be?
  20. 20 Christmas in TX
  21. 21 First trip to Portland, OR - looking for recommendations
  22. 22 Long Weekend In Austin, Texas
  23. 23 XMAS STORES IN CENTRAL FL??
  24. 24 Tucson area flooding
  25. 25 Edison Hotel or Holiday Inn Express manhattan midtown w
View next 25 » Back to the top