Scottevest jacket product quality issues

Old May 21st, 2013, 03:47 AM
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Scottevest jacket product quality issues

Hi,

Do you own a Scottevest jacket? If so, have you ever found the plastic earphone guides simply fall off? With my Revolution Plus jacket, the plastic cylinders simply dropped off their tabs.

I asked Scottevest to repair the issue under their product warranty, but they refused, claiming that I must have cut the guides off the jacket. I did not do this, so I'm reaching out to other customers in the hope that I can demonstrate to Scottevest that the problem exists and that they should offer good customer service accordingly.

Thanks for any help.

--
Ian
ifenn is offline  
Old May 24th, 2013, 10:50 PM
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I'm really not fond of first time posters that only bad mouth a specific product.

ifenn, get over it.
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Old May 30th, 2013, 05:39 PM
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Don't use the earphone guides and love my Scotte!
Neuman605 is offline  
Old Jun 1st, 2013, 04:45 PM
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Regardless, at their prices, the company should try and be more accommodating. DH has the vest but doesnt use guides. I would email them again and request they examine the garment.
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Old Jun 1st, 2013, 06:13 PM
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Aliced: I think you're talking on deaf ears. The OP only posted this and never returned. He wanted to vent, not discus . . .
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