Travel Tips & Trip Ideas Forums

Start a new topic Change Forum

Advanced search

Reserving hotels using hotelbook.com

Posted by: dissolvedgirl on Apr 9, 09 at 11:23 PM Posted in: Travel Tips & Trip Ideas Tagged:

I reserved a room last April 6 at COLORDESIGN HOTEL PARIS on hotelbook.com for July 2009. I made sure before I clicked confirm that they only need credit card details as a guarantee and no charges will be made until the date of the reservation. I made sure to check that there are no cancellation charges if the room is cancelled way before the reservation date. Imagine my surprise when my card company called me to say that the COLOR DESIGN HOTEL (Paris) was attempting to charge the full 6 nights (870eu) and when the card company declined they then took 145eu from my account and did not even inform me about it, something honest hotels usually do. Besides, they shouldn't be charging my card yet in the first place as stipulated in the reservation I made with HOTELBOOK.COM. I contacted hotelbook and all they can say is that it is out of their hands and that we should contact the hotel. I guess they probably got their commission already so they don't care about customer complaints for reservations made on their site. VERY VERY BAD SERVICE INDEED!

No Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Holidaying in Astounding Golden Triangle Cities by mempalrana | Be the first to reply; posted on May 18, 13 at 04:56 AM Tagged:
  2. 2 Trip Report Packing list - 6 months with carry-on only by crellston | 18 responses; most recent on May 18, 13 at 03:42 AM Tagged:
  3. 3 Trip Report Goin' solo...nothing like it! (A trip report collection) by Amy | 64 responses; most recent on May 17, 13 at 02:44 PM Tagged:
  4. 4 traveling with fifteen year old grandson by mweiner | 19 responses; most recent on May 17, 13 at 10:57 AM Tagged: ,
  5. 5 Trip Report I TRAVEL THE WORLD ALONE by wildbird1275 | 23 responses; most recent on May 15, 13 at 03:59 PM Tagged:
  6. 6 train tickets for italy by rsvarazze | 1 responses; most recent on May 15, 13 at 01:54 AM
  7. 7 iPad use on long flights by mendota98 | 5 responses; most recent on May 15, 13 at 01:40 AM Tagged:
  8. 8 Shoe Trouble by caitboy1 | 9 responses; most recent on May 14, 13 at 12:01 AM Tagged: , ,
  9. 9 Good article on shoes for travel by thursdaysd | 6 responses; most recent on May 13, 13 at 07:46 PM Tagged: ,
  10. 10 Rose Bowl Parade by Bgale | 1 responses; most recent on May 11, 13 at 11:30 PM Tagged:
  11. 11 Single Senior Citizen travel by dandygirl | 10 responses; most recent on May 11, 13 at 09:59 AM Tagged:
  12. 12 Trip Report BEWARE of Grand Circle Travel SCAMS!!! by BenStone | 4 responses; most recent on May 10, 13 at 08:19 AM Tagged:
  13. 13 Buying SNCF tickets by Southam | 1 responses; most recent on May 9, 13 at 10:03 AM Tagged:
  14. 14 5 week opportunity to travel - any tips where? by alex4 | 42 responses; most recent on May 8, 13 at 10:46 PM Tagged: , ,
  15. 15 Changes in Travel Insurance: deductible by TravelinFeet | Be the first to reply; posted on May 8, 13 at 05:22 PM Tagged:
  16. 16 How to avoid delays at US border? by Ricardo_215 | 5 responses; most recent on May 8, 13 at 11:42 AM Tagged:
  17. 17 meditation - yoga - retreates. by bjc280 | 1 responses; most recent on May 8, 13 at 12:43 AM Tagged: ,
  18. 18 Home Exchanges by Tentek | 43 responses; most recent on May 7, 13 at 01:53 AM
  19. 19 Comparison of Budget Booking Sites by lcuy | 3 responses; most recent on May 5, 13 at 06:43 AM Tagged: ,
  20. 20 Where to go in August? by JoeTro | 21 responses; most recent on May 3, 13 at 07:04 PM Tagged: ,
  21. 21 Organic Farming vacations - WWOOF USA by travel_addict | 6 responses; most recent on May 3, 13 at 04:09 AM Tagged:
  22. 22 Enough Connection Time??? by WanderlustBruin | 2 responses; most recent on May 3, 13 at 03:39 AM Tagged:
  23. 23 Amazing meals in Paris under $40 each...suggestions? by JJ777 | 2 responses; most recent on May 2, 13 at 08:55 AM Tagged:
  24. 24 solo travel ideas by susan300 | 2 responses; most recent on Apr 30, 13 at 06:02 PM Tagged:
  25. 25 4/5 day trip to seattle and vancour by kasj | 3 responses; most recent on Apr 29, 13 at 09:29 AM Tagged:
View next 25 » Back to the top