Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

Hertz-Austria fraud??

Jump to last reply

I now know that this problem isn't mine alone! Others have experienced it.

We had a two day rental of a Kia from Vienna to Salzburg this summer. We returned the car, with a "walk around" by the local Hertz-Salzburg agent. Our German friend walked with us. None of us found ANY damage and no reports were made nor forms signed to indicate any damage found.

Two weeks later I was charged $744 dollars and sent 3 pictures that showed no damage but supposedly showed damage to the rear bumper. VISA has kindly reversed the charged as it investigates and Hertz is in possession, now, of all the paperwork I received directly from the Vienna Hertz office that processed the claim.

As a Gold Club #1 member of Hertz, I'm confident that Hertz international will reverse this local agency claim...but I will report WHATEVER HAPPENS, in this forum, for others to be aware of. Fraud of this kind should be stamped out before it further blemishes the good name of Hertz!

In the meantime...ADVICE: take pictures of your rental car when you drop it off AND get a SIGNED form from the accepting agent that there is no damage! AND don't use a DEBIT card!

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Traveling with a smartphone
  2. 2 Anniversary trip
  3. 3 Online Visas
  4. 4 Learning vacations
  5. 5 Air B&B
  6. 6 Discounted luggage websites
  7. 7 Trip Report Goin' solo...nothing like it! (A trip report collection)
  8. 8 Why Do People Bother With Tripadvisor?
  9. 9 Crossing Borders
  10. 10 Help? Where to go with an 18 year old boy?
  11. 11 Need Help: Winter US/Carrib Vacation Ideas
  12. 12 RDIF Security Bags/Wallets
  13. 13 Traveling long haul for the first time
  14. 14 Light weight Luggage
  15. 15 Carry-on Luggage
  16. 16 Which place would you like to travel ?
  17. 17 Transferring on an international flight
  18. 18 Accessing online banking while in Europe
  19. 19 Why Do A Cycling Tour?: A review of various tour companies and general tips
  20. 20 AutoSlash and Hotel Tonight - Your Reviews
  21. 21 Thanksgiving week trip
  22. 22 Is there a company or website that compares SIM cards?
  23. 23 Around the World Ticket/Trips
  24. 24 Hotel bidding site recommendations.
  25. 25 Thrifty OHare parking
View next 25 » Back to the top