Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

Hertz-Austria fraud??

Jump to last reply

I now know that this problem isn't mine alone! Others have experienced it.

We had a two day rental of a Kia from Vienna to Salzburg this summer. We returned the car, with a "walk around" by the local Hertz-Salzburg agent. Our German friend walked with us. None of us found ANY damage and no reports were made nor forms signed to indicate any damage found.

Two weeks later I was charged $744 dollars and sent 3 pictures that showed no damage but supposedly showed damage to the rear bumper. VISA has kindly reversed the charged as it investigates and Hertz is in possession, now, of all the paperwork I received directly from the Vienna Hertz office that processed the claim.

As a Gold Club #1 member of Hertz, I'm confident that Hertz international will reverse this local agency claim...but I will report WHATEVER HAPPENS, in this forum, for others to be aware of. Fraud of this kind should be stamped out before it further blemishes the good name of Hertz!

In the meantime...ADVICE: take pictures of your rental car when you drop it off AND get a SIGNED form from the accepting agent that there is no damage! AND don't use a DEBIT card!

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Trip Report Goin' solo...nothing like it! (A trip report collection)
  2. 2 LADIES: FAVORITE UNDER SEAT PERSONAL BAG AND WHAT TO PACK IN IT?
  3. 3 Italy, Greece and turkey holiday
  4. 4 Scottevest jacket product quality issues
  5. 5 Sardinia, Italy
  6. 6 Vacation Destination
  7. 7 Trip Report Packing list - 6 months with carry-on only
  8. 8 traveling with fifteen year old grandson
  9. 9 Trip Report I TRAVEL THE WORLD ALONE
  10. 10 train tickets for italy
  11. 11 iPad use on long flights
  12. 12 Shoe Trouble
  13. 13 Good article on shoes for travel
  14. 14 Rose Bowl Parade
  15. 15 Single Senior Citizen travel
  16. 16 Trip Report BEWARE of Grand Circle Travel SCAMS!!!
  17. 17 Buying SNCF tickets
  18. 18 5 week opportunity to travel - any tips where?
  19. 19 Changes in Travel Insurance: deductible
  20. 20 How to avoid delays at US border?
  21. 21 meditation - yoga - retreates.
  22. 22 Home Exchanges
  23. 23 Comparison of Budget Booking Sites
  24. 24 Where to go in August?
  25. 25 Organic Farming vacations - WWOOF USA
View next 25 » Back to the top