Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

Hertz-Austria fraud??

Jump to last reply

I now know that this problem isn't mine alone! Others have experienced it.

We had a two day rental of a Kia from Vienna to Salzburg this summer. We returned the car, with a "walk around" by the local Hertz-Salzburg agent. Our German friend walked with us. None of us found ANY damage and no reports were made nor forms signed to indicate any damage found.

Two weeks later I was charged $744 dollars and sent 3 pictures that showed no damage but supposedly showed damage to the rear bumper. VISA has kindly reversed the charged as it investigates and Hertz is in possession, now, of all the paperwork I received directly from the Vienna Hertz office that processed the claim.

As a Gold Club #1 member of Hertz, I'm confident that Hertz international will reverse this local agency claim...but I will report WHATEVER HAPPENS, in this forum, for others to be aware of. Fraud of this kind should be stamped out before it further blemishes the good name of Hertz!

In the meantime...ADVICE: take pictures of your rental car when you drop it off AND get a SIGNED form from the accepting agent that there is no damage! AND don't use a DEBIT card!

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 quiet getaways for older women
  2. 2 Car Rental in US with Travel to Canada
  3. 3 HOW MUCH MONEY TO ESTIMATE FOR MEALS
  4. 4 All purpose soap
  5. 5 Car Rentals and dropping at another destination
  6. 6 Expedia Flight+Hotel
  7. 7 Ideas for 40th Birthday
  8. 8 Where to travel?
  9. 9 Travel Books for Kids?
  10. 10 never fly LIAT
  11. 11 Andrews FCU card and Car Rental CDW
  12. 12 Money belts, neck wallets, etc.
  13. 13 1-month trip idea for 3 guys in their 20s in June-July?
  14. 14 trip ideas in May...
  15. 15 Why Do A Cycling Tour?: A review of various tour companies and general tips
  16. 16 Currency exchange, the best deal?
  17. 17 finding last minute packages
  18. 18 What is Meningitis? And does it require to travel to Saudia Arabia?
  19. 19 My Dream Trip Itinerary - What Do You Think?
  20. 20 Traditional Afternoon Tea, Best Fish and Chips in London
  21. 21 Best adventure/trek holiday ideas
  22. 22 What book should I read?
  23. 23 Does anyone else travel with bed sheets
  24. 24 Road trip in Italy
  25. 25 Hostel suggestions
View next 25 » Back to the top