Travel Tips & Trip Ideas Forums

Post New Topic

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Help planning long road trip.
  2. 2 Trip Ideas for Adventure / Tropical Thanksgiving Holiday
  3. 3 using packing cubes, folders etc.
  4. 4 Advice for traveling with leg/hip pain
  5. 5 What is the most important stuff when you are travelling?
  6. 6 Getting my child from Stanford
  7. 7 Ideal Trip!
  8. 8 [ENGLAND] Which places to visit (london districts + city nearby)
  9. 9 Pa to New England States
  10. 10 suggestions about noise cancelling earphone
  11. 11 Do you get your expired passport back?
  12. 12 Is there a trick to booking a "comfort" seat?
  13. 13 cape cod
  14. 14 Why Do A Cycling Tour?: A review of various tour companies and general tips
  15. 15 Is there a way get a specific model of car to rent?
  16. 16 Lipault luggage durability
  17. 17 Credit card protection
  18. 18 Retrieving Voice Mail abroad - Help me :)
  19. 19 Husband's 40th Birthday
  20. 20 Honeymoon in Bali
  21. 21 Mid September, Canadian Rockies, Portugal, Slovenia, Other?!
  22. 22 Family trip to the mountains in Fall
  23. 23 Two weeks exploring from Salzburg
  24. 24 Summer destination for couples HELP!
  25. 25 CPAP Distilled Water for Cruise in Hungary
View next 25 » Back to the top

Hertz-Austria fraud??

Jump to last reply

I now know that this problem isn't mine alone! Others have experienced it.

We had a two day rental of a Kia from Vienna to Salzburg this summer. We returned the car, with a "walk around" by the local Hertz-Salzburg agent. Our German friend walked with us. None of us found ANY damage and no reports were made nor forms signed to indicate any damage found.

Two weeks later I was charged $744 dollars and sent 3 pictures that showed no damage but supposedly showed damage to the rear bumper. VISA has kindly reversed the charged as it investigates and Hertz is in possession, now, of all the paperwork I received directly from the Vienna Hertz office that processed the claim.

As a Gold Club #1 member of Hertz, I'm confident that Hertz international will reverse this local agency claim...but I will report WHATEVER HAPPENS, in this forum, for others to be aware of. Fraud of this kind should be stamped out before it further blemishes the good name of Hertz!

In the meantime...ADVICE: take pictures of your rental car when you drop it off AND get a SIGNED form from the accepting agent that there is no damage! AND don't use a DEBIT card!

5 Replies |Back to top

Sign in to comment.

Advertisement