Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

Hertz-Austria fraud??

Jump to last reply

I now know that this problem isn't mine alone! Others have experienced it.

We had a two day rental of a Kia from Vienna to Salzburg this summer. We returned the car, with a "walk around" by the local Hertz-Salzburg agent. Our German friend walked with us. None of us found ANY damage and no reports were made nor forms signed to indicate any damage found.

Two weeks later I was charged $744 dollars and sent 3 pictures that showed no damage but supposedly showed damage to the rear bumper. VISA has kindly reversed the charged as it investigates and Hertz is in possession, now, of all the paperwork I received directly from the Vienna Hertz office that processed the claim.

As a Gold Club #1 member of Hertz, I'm confident that Hertz international will reverse this local agency claim...but I will report WHATEVER HAPPENS, in this forum, for others to be aware of. Fraud of this kind should be stamped out before it further blemishes the good name of Hertz!

In the meantime...ADVICE: take pictures of your rental car when you drop it off AND get a SIGNED form from the accepting agent that there is no damage! AND don't use a DEBIT card!

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Travel Tips & Trip Ideas activity »
  1. 1 Europe Trip Itinerary Check
  2. 2 Trip Report Why Do A Cycling Tour?: A review of various tour companies and general tips
  3. 3 What are the best wlking shoes for in city travel?
  4. 4 Places to travel in June or July
  5. 5 Travel pants for women - advice needed for Europe trip (soon!)
  6. 6 Traveling to Eastern Europe
  7. 7 Delices & Gourmandises
  8. 8 Prepaid debit cards in Brazil
  9. 9 Packing Help - What to take
  10. 10 Amsterdam to Normandy
  11. 11 Visa expiration and re entry
  12. 12 Driving trip from Vancouver to Rockies in June
  13. 13 Rovia booking engine
  14. 14 Jacket with pockets
  15. 15 2 Week Trip for Newleywed's - Adventure and Beach
  16. 16 Your Top 5 travel iPad Apps
  17. 17 Trip suggestions for 3-5 day vacation from New Orleans?
  18. 18 Dual time zone watches
  19. 19 Escorted Travel Agency?
  20. 20 30th Birthday Girls Trip
  21. 21 Website for good hotel rates?
  22. 22 Famous Places to Visit in Paris?
  23. 23 What color nail polish in France
  24. 24 Travel Clothing
  25. 25 advance single 1st class rail travel with virgin trains
View next 25 » Back to the top