Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

Hertz-Austria fraud??

Jump to last reply

I now know that this problem isn't mine alone! Others have experienced it.

We had a two day rental of a Kia from Vienna to Salzburg this summer. We returned the car, with a "walk around" by the local Hertz-Salzburg agent. Our German friend walked with us. None of us found ANY damage and no reports were made nor forms signed to indicate any damage found.

Two weeks later I was charged $744 dollars and sent 3 pictures that showed no damage but supposedly showed damage to the rear bumper. VISA has kindly reversed the charged as it investigates and Hertz is in possession, now, of all the paperwork I received directly from the Vienna Hertz office that processed the claim.

As a Gold Club #1 member of Hertz, I'm confident that Hertz international will reverse this local agency claim...but I will report WHATEVER HAPPENS, in this forum, for others to be aware of. Fraud of this kind should be stamped out before it further blemishes the good name of Hertz!

In the meantime...ADVICE: take pictures of your rental car when you drop it off AND get a SIGNED form from the accepting agent that there is no damage! AND don't use a DEBIT card!

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Morocco Travel Click
  2. 2 two months away and mold problems.
  3. 3 Noise Cancelling Headphones
  4. 4 Barclaycard Arrival MC chip & pin useless in Italy
  5. 5 Travel Tote/Bag (women) for carrying on plane
  6. 6 Looking for a hat to wear in the rainforest
  7. 7 $950,000 travel insurance mistake
  8. 8 Need packing tips: 24 days in Japan
  9. 9 NEED URGENT DESTINATION ADVICE!
  10. 10 What's stopping you from traveling more?
  11. 11 10-14 days BKK, Udon Thani & Beach with kids
  12. 12 Hotel bidding site recommendations.
  13. 13 Winter Roadside Emergency Kit
  14. 14 Phone service
  15. 15 Does anyone have the Sparrow bag I read about in Sunday's LA Times?
  16. 16 10 Days of travel help!
  17. 17 Trip Report Travel Agency Review for Trip to Spain
  18. 18 Group Tours for 30 somethings
  19. 19 French gastronomy
  20. 20 Thailand, Laos, Cambodia
  21. 21 Re-checking bag after a layover.
  22. 22 Best places to start...
  23. 23 25th wedding anniv travel
  24. 24 Where in the World Should We Go?
  25. 25 Friends Seeking Advice
View next 25 » Back to the top