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I rented a Dollar Rent a Car through Travelocity for Frankfurt, Germany last August, 2011. When I got to the rental counter at the airport I found out they would not take my VISA card for the car insurance. They would only take Mastercard with a letter with my name on it from Mastercard with the insurance rules on it. They would not let me rent the car without buying their CDW. I had to rent a car so I had to take the insurance. I checked with the other car rental places but they wanted too much money for a last minute rental but they also would accept any card and the insurance coverage from that card. In my research Dollar was the only car rental place that would not take the VISA insurance. They also will not take 3rd party insurance, ex: Travel Guard. I had two other couples at the rental desk that had the same problem. I also met a couple later that Dollar would not take Travel Guard as 3rd party insurance. This rental cost me $600 more money for the insurance that VISA will cover for free.
I did read the fine print on Travelocity's website but missed the part about not taking VISA for the insurance. I emailed and called Dollar with my problem and all they said was this is out policy and they would not help me out. After much looking I also did find this policy on Dollar's website so VISA told me they could not help me.
This is mostly a warning to people to " READ the FINE PRINT " I have traveled to Europe many times and this is the 1st time I got taken on my travels.

Thanks for reading this, I hope it helps someone.....

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