Travel Tips & Trip Ideas Forums

Post New Topic

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Trip Report RICOH PRINTER {1800:681:7208) installation CONTACT RICOH Tec*h
  2. 2 Packing for Safari in Kenya
  3. 3 Honeymoon Destination
  4. 4 How to find the best adventure tour
  5. 5 One month free to travel in February
  6. 6 If UK visit visa works for Europe too!
  7. 7 What's the most expensive country you have been to?
  8. 8 What to do on long flights?
  9. 9 How do you like my plan for a gap year?
  10. 10 Destination suggestion, departing from Vegas and returning to Detroit
  11. 11 How to travel with only carry on...with a baby
  12. 12 Feb - a week get away for 2 couples
  13. 13 Trip Report Goin' solo...nothing like it! (A trip report collection)
  14. 14 Need Amalfi planning help
  15. 15 Where to go...April of 2018
  16. 16 Cautionary tale about ATM use
  17. 17 Trip Report Why Access to Services at Home should not affect your next trip
  18. 18 California Zepher
  19. 19 Why Do People Bother With Tripadvisor?
  20. 20 Babymoon w/ toddler Fall Ideas (Zika)
  21. 21 6 day 5 night Honeymoon from US
  22. 22 Honeymoon ideas STAT
  23. 23 Looking for travel filmmakers to collaborate and travel together!
  24. 24 Airport robbery
  25. 25 Usefulness of a travel agent ?
View next 25 » Back to the top

Trip Report Beware of Grand Circle Travel

Jump to last reply

Beware if you are injured on a Grand Circle Trip and have Trip Mate Insurance. In the fall of 2009, my roommate broke her leg on the Scandinavian Capitols Trip. Holland America cruise line was fantastic and supplied all medical care while absorbing all of that cost during the cruise. We alerted Grand Circle, Trip Mate and On Call prior to disembarking in Amsterdam which entailed costs and hours of emailing since there are no collect calls from the ship. Let me note that there was no GCT representative on the cruise for 122 GC travelers. All companies ignored the ship’s physician’s orders for special transportation to the hotel, wheel chair, crutches and a physician to administer medication prior to flight home. The GC agent in Amsterdam was never told to expect an injured traveler and in fact, there was only one representative for 122 people for the land tour in Amsterdam. I had to spend 2 days plus $70 cab fare to arrange all the medical attention as prescribed by the ship’s doctor for my roommate. On Call did arrange special transportation to airport and an upgrade to business class for one flight back to United States.

If you are injured with Grand Circle, be prepared to handle all medical necessities and communication yourself including pushing a wheel chair. Even though GC advertises travel for mature adults- this is overwhelming in a foreign country. You must be very efficient at email with On Call. None of the agencies followed up with the traveler until we sent a certified letter later. The responses and financial reimbursement were far from satisfactory. Perhaps their performances would have been better if she had died!

3 Replies |Back to top

Sign in to comment.

Advertisement