Travel Tips & Trip Ideas Forums

Post New Topic

Recent Activity

View all Travel Tips & Trip Ideas activity »
  1. 1 Rhode Island to new hempshire
  2. 2 Families Summer Travel Tours: Top 10 Destinations
  3. 3 Tech Help Please
  4. 4 How to reach Manali from Delhi
  5. 5 CPAP Distilled Water for Cruise in Hungary
  6. 6 5 Best travel apps? (open)
  7. 7 Family trip from London to Greece.
  8. 8 Bali Or Italy/Greece
  9. 9 Packing a family of 8 in a minivan for an out of state camping trip
  10. 10 How to Avoid Pickpockets in Paris
  11. 11 Husband's 40th Birthday
  12. 12 Advice for traveling with leg/hip pain
  13. 13 multi-destinations with multi-type travel
  14. 14 When to introduce kids to international travel?
  15. 15 Not quite sure where to go yet...
  16. 16 South Italy Trip Ideas
  17. 17 Ipad apps for travel in germany
  18. 18 Travel Bangkok to Songkhla
  19. 19 Why Do A Cycling Tour?: A review of various tour companies and general tips
  20. 20 Daypack Recommendation
  21. 21 Grand Luxury Hotels
  22. 22 YQG to PMO on AC with connection in FCO on Alitalia
  23. 23 Where to go with an infant?
  24. 24 Retrieving Voice Mail abroad - Help me :)
  25. 25 Trip Report Carryon travel to Rome- One gal's packing list in the Spring
View next 25 » Back to the top

Trip Report Beware of Grand Circle Travel

Jump to last reply

Beware if you are injured on a Grand Circle Trip and have Trip Mate Insurance. In the fall of 2009, my roommate broke her leg on the Scandinavian Capitols Trip. Holland America cruise line was fantastic and supplied all medical care while absorbing all of that cost during the cruise. We alerted Grand Circle, Trip Mate and On Call prior to disembarking in Amsterdam which entailed costs and hours of emailing since there are no collect calls from the ship. Let me note that there was no GCT representative on the cruise for 122 GC travelers. All companies ignored the ship’s physician’s orders for special transportation to the hotel, wheel chair, crutches and a physician to administer medication prior to flight home. The GC agent in Amsterdam was never told to expect an injured traveler and in fact, there was only one representative for 122 people for the land tour in Amsterdam. I had to spend 2 days plus $70 cab fare to arrange all the medical attention as prescribed by the ship’s doctor for my roommate. On Call did arrange special transportation to airport and an upgrade to business class for one flight back to United States.

If you are injured with Grand Circle, be prepared to handle all medical necessities and communication yourself including pushing a wheel chair. Even though GC advertises travel for mature adults- this is overwhelming in a foreign country. You must be very efficient at email with On Call. None of the agencies followed up with the traveler until we sent a certified letter later. The responses and financial reimbursement were far from satisfactory. Perhaps their performances would have been better if she had died!

3 Replies |Back to top

Sign in to comment.

Advertisement