Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

AMEX Premium Baggage Protection Claim Denied

Jump to last reply

About a month ago, due to a delayed flight, I missed a connecting flight to LAX and had to spend a night in Istanbul, Turkey. What was more disturbing is that my luggage made it to LAX that same day and I ended up taking a flight the following day. Knowing full well, that I have I have Premium Baggage Protection coverage from American Express I telephoned AmEx and was told to purchase necessary items and that I would be reimbursed up to $500.00. To my surprise, my claim for reimbursement for emergency supplies was denied, claiming that my transfer airport of Istanbul Turkey was not my final destination, therefore I have no coverage. I do not see that wording in the policy. I feel that AmEx did not treat me fairly in denying this claim. Any suggestions would be appreciated

2 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Writers Needed for Japan
    by Emily_D Fodor's Editor | Posted on Mar 26, 15 at 02:38 PM
View all Travel Tips & Trip Ideas activity »
  1. 1 Torn between Trips
  2. 2 Why Are B&B's So Overrated?
  3. 3 Carrying a smartphone
  4. 4 Solo female June traveler looking for trip ideas/advice
  5. 5 Health insurance for one month visit to USA
  6. 6 Keeping yourself safe while abroad
  7. 7 Travel Tote/Bag (women) for carrying on plane
  8. 8 40th birthday trip with my husband
  9. 9 Will pollution wreck my Beijing dreams ?
  10. 10 Trip Report BEWARE of Grand Circle Travel SCAMS!!!
  11. 11 Money belts, neck wallets, etc.
  12. 12 Saying hello to all the disc golf playing travelers!
  13. 13 50th birthday in January destination
  14. 14 Where in the world to go in December by myself for 5 days? Select Cities.
  15. 15 Banks that do not charge foreign ATM fees
  16. 16 Discounted luggage websites
  17. 17 Wannabe female solo traveler seeking reassurance
  18. 18 Beer Prices Around the World!
  19. 19 Trip Report Bad recommendation on Super shuttle Paris
  20. 20 Advice about a cycling holiday
  21. 21 Best Time to Purchase Flights
  22. 22 22 hours layover in London Heathrow
  23. 23 Groupon Getaways
  24. 24 Rain Boots
  25. 25 Travel Books for Kids?
View next 25 » Back to the top