Travel Tips & Trip Ideas Forums

Start a new topic Change Forum
Advanced search

AMEX Premium Baggage Protection Claim Denied

Jump to last reply

About a month ago, due to a delayed flight, I missed a connecting flight to LAX and had to spend a night in Istanbul, Turkey. What was more disturbing is that my luggage made it to LAX that same day and I ended up taking a flight the following day. Knowing full well, that I have I have Premium Baggage Protection coverage from American Express I telephoned AmEx and was told to purchase necessary items and that I would be reimbursed up to $500.00. To my surprise, my claim for reimbursement for emergency supplies was denied, claiming that my transfer airport of Istanbul Turkey was not my final destination, therefore I have no coverage. I do not see that wording in the policy. I feel that AmEx did not treat me fairly in denying this claim. Any suggestions would be appreciated

2 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Travel Tips & Trip Ideas activity »
  1. 1 Packing Help - What to take
  2. 2 Visa expiration and re entry
  3. 3 Travel pants for women - advice needed for Europe trip (soon!)
  4. 4 Jacket with pockets
  5. 5 2 Week Trip for Newleywed's - Adventure and Beach
  6. 6 Your Top 5 travel iPad Apps
  7. 7 What are the best wlking shoes for in city travel?
  8. 8 Trip suggestions for 3-5 day vacation from New Orleans?
  9. 9 Dual time zone watches
  10. 10 Rovia booking engine
  11. 11 Places to travel in June or July
  12. 12 Escorted Travel Agency?
  13. 13 30th Birthday Girls Trip
  14. 14 Website for good hotel rates?
  15. 15 Famous Places to Visit in Paris?
  16. 16 What color nail polish in France
  17. 17 Travel Clothing
  18. 18 advance single 1st class rail travel with virgin trains
  19. 19 Why Do People Bother With Tripadvisor?
  20. 20 Where to go - Mexico, Dominican Republic, Cuba or Cape Verde???
  21. 21 Looking for travel app (iOS) to map my custom walking tour...
  22. 22 AVIS' car rental Dirty Tricks
  23. 23 Getting a Second Passport
  24. 24 Priceline.com "Best Price guaranteed"scam
  25. 25 Suggestions for a trip?
View next 25 » Back to the top