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LAN South America airpass

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Ok, I posted this on tripadvisor as well but maybe this is more successful


Hello all,

I was wondering whether somebody can help me with this as it already gets VERY frustating!!!

The LAN South America Airpass website has been down for about two weeks, I keep getting redirected to this: lan.com/sitio_personas/servicios_no_disponib…

I am trying to book four flights through SA (3 in Peru and 1 Peru - Brazil) but of course, I cannot anymore due to not working website.

After extensive search on the web I found an ... indirect link to the airpass website: lan.com/en_us/…saairpass_mapaf.html

This looks different than the one I was using when I did the price simulations a few weeks ago (and, also quotes me a slightly higher fee, though not a lot higher, about 10%). I could make a reservation two nights ago which I didn't pay because I first thought of calling the LAN helpline to get some answers. The reservation expired (after 23h) and now I'm not really able to make a new one anymore (not sure why, I keep getting an error!!)

But ok, back to the questions. I fly to South America with TAM which is part of LATAM so I should be able to get the cheapest fare.

The website asks for the booking reservation which I assume is the 6 letters code that I got when I did the initially reservation. It also quotes me about 1550 US dollars for 2 people for the 4 flights.

When I called LAN helpdesk, they asked for the E-ticket number (not the reservation code!) and quoted me about 2000 UK pounds, that's almost double the price!

WFT? Where do the differences come from? Anybody that booked (or used) the LAN south america airpass lately can englighten me about this? I would highly appreciate it!

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