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Tikal's Jungle Lodge

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I have a reservation to stay at the Jungle Lodge in Tikal park in March 2008. The reservation was made by my Belize based travel agent and will be paid in full before my trip.

I read in a guidebook that the Jungle Lodge and other properties in the park "often" do not honor reservations due to overbooking. Has anyone had a reservation at the Jungle Lodge and been turned away? If so, did the proprietors make any attempt to assist you with alternative accommodations?

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